EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-04 09:54:58 Download EtreCheck from https://etrecheck.com Runtime: 2:44 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2,7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Battery: Health = Normal - Cycle count = 455 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 120.47 GB disk1 [APFS Virtual drive] 120.47 GB (Shared by 7 volumes) disk1s1 - M******************n (APFS) (Shared - 995 KB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 316 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - M******************n (APFS) [APFS Virtual drive] (Shared - 33.00 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) disk1s7 (APFS) [APFS Container] (Shared) disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) Mounted Volumes: disk1s1 - M******************n 120.47 GB (Shared - 995 KB used, 69.78 GB free) APFS Mount point: /Volumes/M******************n disk1s2 - Preboot [APFS Preboot] 120.47 GB (Shared - 316 MB used, 69.78 GB free) APFS Mount point: /System/Volumes/Preboot Page 1 MacBook Pro von Samed 2021-01-04 disk1s4 - VM [APFS VM] 120.47 GB (Shared - 1.07 GB used, 69.78 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M******************n [APFS Virtual drive] 120.47 GB (Shared - 33.00 GB used, 70.21 GB available, 69.78 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Update 120.47 GB (Shared - 2 MB used, 69.78 GB free) APFS Mount point: /System/Volumes/Update disk1s7s1 - Macintosh HD [APFS Snapshot] 120.47 GB (Shared - 15.05 GB used, 70.21 GB available, 69.78 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Go ogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.pulsesecure.UninstallPulse.plist Executable: /Library/Application Support/Pulse Secure/Pulse/Uninstall.app/Contents/Resources/uninstaller Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/net.pulsesecure.SetupClient.plist Executable: ~/Library/Application Support/Pulse Secure/SetupClient/PulseSetupClient.app/Contents/MacOS/P ulseSetupClient Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Go ogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Apps: 1 Page 2 MacBook Pro von Samed 2021-01-04 System Extensions: [Running] PulseSecureFirewallSysExt - version 1.0 (Pulse Secure LLC - 2020-10-16) Application: /Applications/Pulse Secure.app - version 1.0 (Pulse Secure LLC - 2021-01-04) Kernel Extensions: /Applications/Pulse Secure.app PulseSecureFirewall.kext (Pulse Secure LLC, 9.1.9 - SDK 10.13) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 188 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 142 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-12-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-29) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-12-16) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-12-16) [Running] net.pulsesecure.pulsetray.plist (Pulse Secure LLC - installed 2020-12-29) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-2 9) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-29) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-12-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-29) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-12-16) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-12-16) [Running] net.pulsesecure.AccessService.plist (Pulse Secure LLC - installed 2020-12-29) [Loaded] net.pulsesecure.UninstallPulse.plist (? 54408489 - installed 2020-12-29) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-12-29) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-12-29) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-12-29) [Loaded] net.pulsesecure.SetupClient.plist (? 0 - installed 2020-12-29) User Login Items: [Running] LaunchAtLoginHelper (App Store - installed 2020-12-29) Modern Login Item /Applications/Better Battery 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2021-01-03) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Not Loaded] Problem Reporter (App Store - installed 2021-01-03) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Fra meworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2021-01-03) Modern Login Item Page 3 MacBook Pro von Samed 2021-01-04 /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Libr ary/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app [Not Loaded] DeepL Launcher (Linguee GmbH - installed 2020-12-10) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepL Launcher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-12-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-12-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2020-12-29) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-29) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 6.81 (1 min ago) 11.69 (5 min ago) 6.11 (15 min ago) Nominal I/O speed: 0.79 MB/s File system: 35.25 seconds Write speed: 572 MB/s Read speed: 1422 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 14 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 43.33 % (?) Microsoft Outlook 23.19 % (Microsoft Corporation) EtreCheck 10.08 % (App Store) photoanalysisd 5.35 % (Apple) cfprefsd 1.11 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Outlook 559 MB (Microsoft Corporation) Dropbox 293 MB (Dropbox, Inc.) EtreCheck 288 MB (App Store) Page 4 MacBook Pro von Samed 2021-01-04 App Store 179 MB (Apple) Dock 49 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 831 KB / 99 KB (?) Dropbox 18 KB / 149 KB (Dropbox, Inc.) CategoriesService.xpc 10 KB / 1 KB (Apple) rapportd 1 KB / 669 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 69 MB Used RAM: 4.19 GB Cached files: 3.74 GB Available RAM: 3.81 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-29 macOS 11.1 (11.1) 2020-12-29 MRTConfigData (1.72) 2020-12-29 XProtectPlistConfigData (2137) 2020-12-29 Microsoft Office 2020-12-29 WhatsApp (2.2049.10) 2020-12-29 Zoom (5.4.59780.1220) 2020-12-29 TeamViewer (15.13.7) 2020-12-29 Pulse Secure (9.1.9.4983) 2020-12-29 Better Battery 2 (2.5) 2021-01-03 macOS Catalina (10.15.7) 2021-01-03 CleanMyMac X (4.7.3) 2021-01-04 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report