EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-04 17:47:22 Download EtreCheckPro from https://etrecheck.com Runtime: 3:26 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,2 2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 340 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - O****************n (APFS) [APFS Virtual drive] (219.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.89 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (9.17 GB used) disk1s5s1 - O********l (APFS) [APFS Snapshot] (9.17 GB used) disk1s6 - Update (APFS) (13 MB used) Mounted Volumes: disk1s1 - O****************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 219.62 GB Shared values Size: 250.69 GB Free: 16.55 GB Available: 18.30 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.89 GB Shared values Size: 250.69 GB Free: 16.55 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 250.69 GB Free: 16.55 GB disk1s5s1 - O********l [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 250.69 GB Free: 16.55 GB Available: 18.30 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 250.69 GB Free: 16.55 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en7: Thunderbolt Ethernet Interface en6: iPhone System Software: macOS Ventura 13.5.2 (22G91) Time since boot: About 16 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 1 Applications: 495 apps 48 x86-only apps 6 unsigned apps Kernel Extensions: /Applications/Boxcryptor.app [Not Loaded] bcfs.kext - com.boxcryptor.BCFS.filesystems.bcfs (2113.20 - SDK 11) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 198 Apple tasks [Running] 150 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 200 Apple tasks [Running] 175 Apple tasks Launch Daemons: [Running] com.Logitech.LogiFacecam.Service.plist (Logitech Inc. - installed 2021-03-24) Executable: /Library/Application Support/LogiFacecam.bundle/Contents/MacOS/LogiFacecamService [Running] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2021-03-24) Command: /Library/CoreMediaIO/Plug-Ins/DAL/LogiCapture.plugin/Contents/MacOS/Assistant --timeout 300.0 [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.boxcryptor.BCFS.Mounter.Helper.plist (Secomba GmbH - installed 2022-10-25) Executable: /Library/PrivilegedHelperTools/com.boxcryptor.BCFS.Mounter.Helper [Loaded] com.boxcryptor.osx.PrivilegedHelper.plist (Secomba GmbH - installed 2022-10-25) Executable: /Library/PrivilegedHelperTools/com.boxcryptor.osx.PrivilegedHelper [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-03) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-06-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-03) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2020-09-28) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Loaded] com.pcloud.pcloudfs.Mounter.Helper.plist (PCLOUD LTD - installed 2022-12-19) Executable: /Library/PrivilegedHelperTools/com.pcloud.pcloudfs.Mounter.Helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.logitech.logitune.launcher.plist (Logitech Inc. - installed 2022-05-18) Command: /Applications/LogiTune.app/Contents/MacOS/LogiTune --tray [Other] com.logitech.manager.daemon.plist (Not signed - installed 2021-03-24) Command: /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-10-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-10-03) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2020-09-28) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-11-18) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-18) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-06-03) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-06-03) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Not Loaded] Evernote Login Helper (App Store - installed 2022-10-26) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-10-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-10-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] TapRecorderHelper (App Store - installed 2023-08-22) Modern Login Item /Applications/TapRecord.app/Contents/Library/LoginItems/TapRecorderHelper.app App Extensions: Safari extensions: Qwant for Safari Extension - /Applications/Qwant for Safari.app Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Plugins: Intents - /Applications/WhatsApp.app Notification providers: ServiceExtension - /Applications/WhatsApp.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Evernote - /Applications/Evernote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Boxcryptor - /Applications/Boxcryptor.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-09-28) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) Audio Plug-ins: APAudioDriver: 1.0 (OKWare Co., Ltd - installed 2023-07-07) CoreMediaIO Plug-ins: LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2021-03-24) 3rd Party Preference panels: Java (? - installed 2020-06-18) Backup: Time Machine Not Configured! Performance: System Load: 1.65 (1 min ago) 1.81 (5 min ago) 1.84 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 21.29 seconds Write speed: 520 MB/s Read speed: 3006 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 21.82 % (Etresoft, Inc.) WindowServer 9.88 % (Apple) airportd 2.86 % (Apple) launchd 2.70 % (Apple) kernel_task 2.63 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (15) 947 MB (Apple) EtreCheckPro 706 MB (Etresoft, Inc.) kernel_task 280 MB (Apple) AppleSpell 244 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (7) 163 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 49 MB / 37 MB (Apple) com.apple.WebKit.Networking 55 MB / 2 MB (Apple) corespeechd 5 KB / 28 MB (Apple) remoted 733 KB / 1016 KB (Apple) netbiosd 818 KB / 534 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) GoogleSoftwareUp (2) 16 (Not signed) WindowServer 5 (Apple) com.apple.WebKit.WebContent (15) 4 (Apple) Calendar 3 (Apple) Mail 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 15 MB Used RAM: 6.37 GB Cached files: 1.61 GB Available RAM: 1.63 GB Swap Used: 1.38 GB Software Installs (past 60 days): Install Date Name (Version) 2023-08-06 macOS 13.5 (13.5) 2023-08-10 Adobe Acrobat Reader (23.003.20269) (23.003.20269) 2023-08-15 Zoom (5.15.7.21404) 2023-08-22 TapRecord (2.0.7) 2023-08-22 EasyAudioRecorderLite (1.23) 2023-08-24 Adobe Acrobat Reader (23.003.20284) (23.003.20284) 2023-08-30 macOS 13.5.1 (13.5.1) 2023-09-08 macOS 13.5.2 (13.5.2) 2023-09-13 Microsoft AutoUpdate (4.63.23091003) 2023-09-13 Microsoft OneNote (16.77.23091003) 2023-09-14 Adobe Acrobat Reader (23.006.20320) (23.006.20320) 2023-09-20 Microsoft Outlook (16.77.23091703) 2023-09-20 Microsoft PowerPoint (16.77.23091703) 2023-09-20 Microsoft Excel (16.77.23091703) 2023-09-20 Microsoft Word (16.77.23091703) 2023-09-29 XProtectPlistConfigData (2172) 2023-09-29 XProtectPayloads (112) 2023-10-03 Microsoft Teams (1.00.626463) Clean up: /Library/LaunchAgents/com.logitech.manager.daemon.plist /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon Executable not found Diagnostics Information (past 7-30 days): 2023-10-04 12:01:18 com.apple.WebKit.WebContent High CPU Use (4 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-10-03 10:00:45 LogiTuneAgent Crash (16 times) Executable: /Applications/LogiTune.app 2023-09-29 08:37:51 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report