EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-06-30 21:33:09 Download EtreCheckPro from https://etrecheck.com Runtime: 1:56 Performance: Excellent Problem: Computer is restarting Description: Beachballing and Computer crashes Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (14-inch, 2023) Status: Supported Under warranty: Yes Warranty expiration: 2024-02-15 MacBook Pro Model: Mac14,9 Apple M2 Pro (m2) CPU: 10-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 25 Video Information: Apple M2 Pro LG HDR 4K 6720 x 3780 Color LCD 3024 x 1964 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (4 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (378.02 GB used) disk3s2 - Update (APFS) (47 MB used) disk3s3 (APFS) [APFS Container] (9.06 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (4.66 GB used) disk3s5 - Recovery (APFS) [Recovery] (796 MB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.56 GB used) disk2s2 - Update (APFS) (197 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 502 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 502 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 4 MB Shared values Size: 524 MB Free: 502 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 378.02 GB Shared values Size: 494.38 GB Free: 101.82 GB Available: 161.77 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 47 MB Shared values Size: 494.38 GB Free: 101.82 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.06 GB Shared values Size: 494.38 GB Free: 101.82 GB Available: 161.77 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.66 GB Shared values Size: 494.38 GB Free: 101.82 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 494.38 GB Free: 101.82 GB Network: Interface usbmodem102NTFA4H8512: LG Monitor Controls Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en7: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en9: iPhone System Software: macOS Ventura 13.4.1 (22F82) Time since boot: Less than an hour Notifications: XnipHelper.app 88 notifications Slack.app 5 notifications WhatsApp.app 4 notifications Sonos.app 100 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Apps: 18 Applications: 487 apps 25 x86-only apps 15 unsigned apps System Extensions: [Running] Extension - version 2.4.2 (Objective-See, LLC - 2022-06-28) Application: /Applications/LuLu.app - version 2.4.2 (Objective-See, LLC - 2022-06-28) Kernel Extensions: /Applications/Splashtop Streamer.app [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.9) [Not Loaded] SplashtopSoundDriver.kext - com.splashtop.SplashtopSoundDriver (1.0.1 - SDK 10.14) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 191 Apple tasks [Running] 155 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 211 Apple tasks [Running] 163 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-04-28) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-04-28) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.atera.ateraagent.plist (Atera Networks LTD. - installed 2023-05-03) Command: /Applications/AteraAgent.app/Contents/MacOS/AteraAgent runAgent [Not Loaded] com.atera.ateraagent.plist (Atera Networks LTD. - installed 2023-04-22) Command: /Applications/AteraAgent.app/Contents/MacOS/AteraAgent runAgent [Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-04-22) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Not Loaded] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2023-06-20) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2023-06-20) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.macpaw.CleanMyMac4.Agent.plist (Not signed - installed 2023-05-03) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Not Loaded] com.splashtop.streamer-daemon.plist (Splashtop Inc. - installed 2023-04-22) Executable: /Applications/Splashtop Streamer.app/Contents/MacOS/SRStreamerDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-04-28) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-04-22) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-04-22) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.logi.optionsplus.plist (Logitech Inc. - installed 2023-06-20) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2023-06-20) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Not Loaded] com.splashtop.streamer-for-root.plist (Splashtop Inc. - installed 2023-04-22) Command: /Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer RunAtPreLogin [Not Loaded] com.splashtop.streamer-for-user.plist (Splashtop Inc. - installed 2023-04-22) Command: /Applications/Splashtop Streamer.app/Contents/MacOS/Splashtop Streamer RunAtLogin User Launch Agents: [Other] com.google.keystone.agent.plist (Google LLC - installed 2023-06-30) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-06-30) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-06-29) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2023-06-29) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AusweisApp2AutostartHelper (App Store - installed 2023-05-03) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Loaded] BartenderStartAtLoginHelper (Surtees Studios Limited - installed 2023-05-03) Modern Login Item /Applications/Bartender 4.app/Contents/Library/LoginItems/BartenderStartAtLoginHelper.app [Not Loaded] BetterDummyHelper (Istvan Toth - installed 2023-06-26) Modern Login Item /Applications/BetterDisplay.app/Contents/Library/LoginItems/BetterDummyHelper.app [Running] CleanMyMac X Menu (Not signed - installed 2023-05-03) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (Not signed - installed 2023-05-03) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] HazeOverLauncher (App Store - installed 2023-05-03) Modern Login Item /Applications/HazeOver.app/Contents/Library/LoginItems/HazeOverLauncher.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-06-05) Modern Login Item /Applications/Maccy.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] Magic Number 2 Launcher (App Store - installed 2023-05-03) Modern Login Item /Applications/Magic Number 2.app/Contents/Library/LoginItems/Magic Number 2 Launcher.app [Loaded] magnetLauncher (App Store - installed 2023-05-03) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Not Loaded] Autoupdate (Buhl Data Service GmbH - installed 2023-06-05) Modern Login Item /Applications/SteuerMac 2022.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Running] XnipHelper (App Store - installed 2023-05-03) Modern Login Item /Applications/Xnip.app/Contents/Library/LoginItems/XnipHelper.app [Not Loaded] Xnip Helper (App Store - installed 2023-05-03) Modern Login Item /Applications/Xnip.app/Contents/Library/LoginItems/XnipHelper.app [Loaded] XnipLoginHelperApp (App Store - installed 2023-05-03) Modern Login Item /Applications/Xnip.app/Contents/Library/LoginItems/XnipLoginHelperApp.app App Extensions: VPNs: WiFiman - /Applications/WiFiman.app Notification providers: FingNotification - /Applications/Fing.app FingNotificationService - /Applications/Fing.app QuickLook Previews: Bartender Spotlight menu bar item Quick Look - /Applications/Bartender 4.app BartenderMenuBarItem EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Destinations: T******p [Network] (Last used) 2 local snapshots Oldest local snapshot: 2023-06-30 18:45:35 Last local snapshot: 2023-06-30 21:21:59 Performance: System Load: 6.44 (1 min ago) 6.42 (5 min ago) 3.01 (15 min ago) Nominal I/O usage: 143.73 MB/s File system: 9.35 seconds Write speed: 2938 MB/s Read speed: 2649 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 10 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 81.46 % (Apple) EtreCheckPro 17.16 % (Etresoft, Inc.) WindowServer 14.40 % (Apple) kernel_task 9.40 % (Apple) mobileassetd 8.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mds_stores 6.24 GB (Apple) EtreCheckPro 735 MB (Etresoft, Inc.) CleanMyMac X Menu.app 193 MB (Not signed - /Applications/CleanMyMac X.app) Finder 153 MB (Apple) CleanMyMac X HealthMonitor.app 145 MB (Not signed - /Applications/CleanMyMac X.app) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 261 KB / 175 KB (Apple) rapportd 25 KB / 37 KB (Apple) trustd 50 KB / 10 KB (Apple) apsd 8 KB / 46 KB (Apple) AteraAgent 19 KB / 4 KB (Atera Networks LTD.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 34 (Apple) AgentPackageMoni 9 (Not signed) WindowServer 6 (Apple) AgentPackageSTRe 5 (Not signed) deleted 3 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 34 MB Used RAM: 7.05 GB Cached files: 8.92 GB Available RAM: 8.95 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-05-03 Schnelle macOS-Sicherheitsmaƃ nahme 13.3.1 (a) (13.3.1 (a)) 2023-05-03 AteraAgent (2.0) 2023-05-03 AusweisApp2 (1.26.4) 2023-05-20 macOS 13.4 (13.4) 2023-06-05 Maccy (0.26.3) 2023-06-05 Command Line Tools for Xcode (14.3) 2023-06-14 Numbers (13.1) 2023-06-14 Pages (13.1) 2023-06-19 GoodNotes (5.9.116) 2023-06-22 macOS 13.4.1 (13.4.1) 2023-06-22 RosettaUpdateAuto (1.0.0.0.1.1686832204) 2023-06-23 XProtectPlistConfigData (2168) 2023-06-23 XProtectPayloads (101) 2023-06-28 Microsoft Remote Desktop (10.8.4) Diagnostics Information (past 7-30 days): 2023-06-30 20:56:18 Kernel Panic (4 times) Details: panic(cpu 0 caller 0xfffffe001c821588): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xfffffe207f8e9e08: 306 pages, 4 threads: pid 324: watch dogd 2023-06-30 17:35:42 mds_stores High CPU Use (18 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2023-06-30 12:04:52 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-06-29 02:58:22 knowledge-agent High CPU Use (3 times) Executable: /usr/libexec/knowledge-agent 2023-06-27 12:49:48 ReportCrash High CPU Use (2 times) Executable: /System/Library/CoreServices/ReportCrash 2023-06-26 17:37:21 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter End of report