EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-07 09:40:11 Download EtreCheckPro from https://etrecheck.com Runtime: 10:03 Performance: Below Average Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Supported iMac Model: iMac17,1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) (263.45 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (286 MB used) disk2s3 - Recovery (APFS) [Recovery] (623 MB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - Macintosh HD (APFS) (15.32 GB used) disk2s6 - Update (APFS) (274 KB used) disk1 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) (263.45 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (286 MB used) disk2s3 - Recovery (APFS) [Recovery] (623 MB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - Macintosh HD (APFS) (15.32 GB used) disk2s6 - Update (APFS) (274 KB used) disk3 - WD My Book 1144 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M************o (Journaled HFS+) 999.83 GB (934.12 GB used) disk4 - Maxone USB 3.0 500.11 GB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 499.90 GB disk5 [APFS Virtual drive] 499.90 GB (Shared by 6 volumes) disk5s1 - M************n (APFS) [APFS Virtual drive] (258.00 GB used) disk5s2 - Preboot (APFS) [APFS Preboot] (286 MB used) disk5s3 - Recovery (APFS) [Recovery] (623 MB used) disk5s4 - VM (APFS) [APFS VM] (1.07 GB used) disk5s5 (APFS) [APFS Container] (15.32 GB used) disk5s5s1 - M****e (APFS) [APFS Snapshot] (15.32 GB used) disk5s6 - Update (APFS) (479 KB used) Mounted Volumes: disk2s1 - M******************n Filesystem: APFS Mount point: /Volumes/M******************n Fusion drive Used: 263.45 GB Shared values Size: 1.02 TB Free: 739.49 GB Available: 739.78 GB disk2s5 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Fusion drive Read-only: Yes Used: 15.32 GB Shared values Size: 1.02 TB Free: 739.49 GB disk3s2 - M************o Filesystem: Journaled HFS+ Mount point: /Volumes/M************o Used: 934.12 GB Size: 999.83 GB Free: 65.71 GB Available: 65.72 GB disk5s1 - M************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 258.00 GB Shared values Size: 499.90 GB Free: 224.43 GB Available: 228.12 GB disk5s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 286 MB Shared values Size: 499.90 GB Free: 224.43 GB disk5s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.90 GB Free: 224.43 GB disk5s5s1 - M****e [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.32 GB Shared values Size: 499.90 GB Free: 224.43 GB Available: 228.12 GB disk5s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 479 KB Shared values Size: 499.90 GB Free: 224.43 GB Network: Interface en0: Ethernet Interface en5: DJI Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 171.40 GB available System Software: macOS Big Sur 11.6.8 (20G730) Time since boot: About a day Notifications: Garmin Express Service.app one notification Sonos.app 100 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.abbott.launcher.plist Executable: /Applications/FreeStyle Libre/.adc_launcher.app/Contents/MacOS/adc_launcher Details: Executable file is hidden - possibly malware Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Google Drive.app Login Item: /Applications/Amazon Music.app Apps: 3 Old Applications: 26 x86-only apps Kernel Extensions: /Applications/BlueStacks.app [Not Loaded] VBoxDrv.kext - com.bluestacks.kext.Hypervisor (4.3.26) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (5.0.18) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (5.0.18) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (5.0.18) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (5.0.18) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (8.0 - SDK 10.6) [Not Loaded] WD1394_64_109HPDriver.kext - com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Not Loaded] WDUSB_64_109HPDriver.kext - com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 151 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2017-12-23) [Other] com.abbott.FreeStyleLibreMAS.plist (Not signed - installed 2019-07-01) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-08-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Other] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2022-07-21) [Loaded] com.teamviewer.Helper.plist (Not signed - installed 2016-09-19) [Not Loaded] com.teamviewer.teamviewer_service.plist (Not signed - installed 2016-09-19) [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2017-12-16) Launch Agents: [Running] com.abbott.launcher.plist (Not signed - installed 2019-07-01) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-09) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2020-02-26) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-17) [Not Loaded] com.teamviewer.teamviewer.plist (Not signed - installed 2016-09-19) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2016-09-19) User Launch Agents: [Other] amUpdater.plist (Not signed - installed 2016-10-03) [Loaded] com.BlueStacks.AppPlayer.Service.plist (BlueStack Systems, Inc. - installed 2017-12-23) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2020-01-01) [Other] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2017-12-23) [Running] com.amazon.music.plist (Not signed - installed 2022-08-09) [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2021-12-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-12-16) User Login Items: [Running] Amazon Music (Not signed - installed 2022-08-09) Application /Applications/Amazon Music.app [Loaded] Dropbox (Dropbox, Inc. - installed 2022-09-03) Application /Applications/Dropbox.app [Running] Garmin Express (Garmin International - installed 2022-04-11) Application /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] Garmin Express Service (Garmin International - installed 2022-04-11) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] Google Drive (Not signed - installed 2022-08-25) Application /Applications/Google Drive.app [Not Loaded] Launcher Disabler (App Store - installed 2022-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2022-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-09-05) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-09-05) Backup: Time Machine information is limited without Full Disk Access Destinations: M************o [Local] (Last used) 11 local snapshots Oldest local snapshot: 2022-09-06 09:12:43 Last local snapshot: 2022-09-07 08:54:09 Performance: System Load: 1.46 (1 min ago) 1.43 (5 min ago) 1.44 (15 min ago) Nominal I/O usage: 0.34 MB/s File system: 51.40 seconds Write speed: 64 MB/s Read speed: 63 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 8 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Microsoft Excel 21.20 % (App Store) EtreCheckPro 14.64 % (Etresoft, Inc.) WindowServer 8.40 % (Apple) kernel_task 1.94 % (Apple) sysmond 1.92 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (5) 474 MB (Google LLC) Microsoft Excel 452 MB (App Store) EtreCheckPro 374 MB (Etresoft, Inc.) com.apple.appkit.xpc.openAndSavePanelService (6) 241 MB (Apple) Google Chrome 237 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 15 MB / 838 KB (Apple) Sonos 6 MB / 143 KB (Sonos, Inc.) netbiosd 274 KB / 8 KB (Apple) Mail 172 KB / 83 KB (Apple) apsd 33 KB / 71 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Microsoft Excel 7 (App Store) WindowServer 5 (Apple) com.apple.AppleUserHIDDrivers (6) 1 (Apple) sysmond 0 (Apple) Google Chrome 0 (Google LLC) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 5.96 GB Cached files: 2.02 GB Available RAM: 2.04 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-05 macOS 11.6.8 (11.6.8) 2022-09-05 MRTConfigData (1.93) 2022-09-05 XProtectPlistConfigData (2162) 2022-09-05 macOS Installer Notification (2.0) 2022-09-05 XProtectPayloads (71) 2022-09-05 PDF Reader (3.11.0) 2022-09-06 PDF Reader Pro Lite (2.8.17) Clean up: ~/Library/LaunchAgents/amUpdater.plist /Applications/Archive Manager.app/Contents/Resources/appUpdater Executable not found /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchDaemons/com.abbott.FreeStyleLibreMAS.plist /Applications/FreeStyle Libre/FreeStyle Libre.app/Contents/MacOS/MAS.FreeStyleLibre Executable not found Diagnostics Information (past 7-30 days): 2022-09-07 09:13:43 SafariBookmarksSyncAgent Crash (99 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent Details: dyld: launch, loading dependent libraries 2022-09-07 06:56:30 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-09-06 02:48:05 mds_stores High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2022-09-05 23:15:22 Dropbox.app Crash (2 times) Executable: /Applications/Dropbox.app Details: dyld: launch, loading dependent libraries 2022-09-05 23:15:15 Amazon Music.app Crash Executable: /Applications/Amazon Music.app 2022-09-05 23:15:12 Google Drive.app Crash (2 times) Executable: /Applications/Google Drive.app 2022-09-05 23:14:43 PasswordBreachAgent Crash (5 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/PasswordBreachAgent 2022-09-05 23:12:27 lsd Crash Executable: /usr/libexec/lsd Details: dyld3 mode savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2, ZeroedRanges=( "0x4E2000-0x4F5FFF (82 KB)" ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple. LaunchServices-2548-v2.csstore} abort() called 2022-09-05 15:59:26 securityd Crash Executable: /usr/sbin/securityd Details: dyld3 mode terminating with uncaught exception of type Security::UnixError: UNIX error exception: 16 abort() called 2022-09-05 15:59:24 Keychain Access.app Hang Executable: /System/Applications/Utilities/Keychain Access.app End of report