EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-04 11:42:04 Download EtreCheckPro from https://etrecheck.com Runtime: 3:01 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2014) Status: Obsolete iMac Model: iMac15,1 3,5 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 4 GB DDR3 1600 BANK 1/DIMM1 - 4 GB DDR3 1600 Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (274.08 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.05 GB used) disk2s3 - Recovery (APFS) [Recovery] (621 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.32 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.32 GB used) disk2s6 - Update (APFS) (24 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (274.08 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.05 GB used) disk2s3 - Recovery (APFS) [Recovery] (621 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.32 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.32 GB used) disk2s6 - Update (APFS) (24 MB used) disk3 - Samsung PSSD T7 Shield 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk3s1 - B**U (Journaled HFS+) 2.00 TB (219.43 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 274.08 GB Shared values Size: 1.12 TB Free: 819.02 GB Available: 832.48 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.05 GB Shared values Size: 1.12 TB Free: 819.02 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.12 TB Free: 819.02 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.32 GB Shared values Size: 1.12 TB Free: 819.02 GB Available: 832.48 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 24 MB Shared values Size: 1.12 TB Free: 819.02 GB disk3s1 - B**U Filesystem: Journaled HFS+ Mount point: /Volumes/B**U Owners enabled: No Used: 219.43 GB Size: 2.00 TB Free: 1.78 TB USB: USB30Bus Samsung - PSSD T7 Shield GenesysLogic - USB3.0 Hub Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) GenesysLogic - USB2.0 Hub vendor_device Generic - Mass Storage Device Apple Inc. - MacBook Air SuperDrive Network: Interface en0: Ethernet Interface en11: TomTom GO Basic Interface en4: Bluetooth PAN Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en15: TomTom GO Basic 2 Interface en5: TomTom GO Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.78 TB available Printer sharing: Enabled System Software: macOS Big Sur 11.7.10 (20G1427) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification MagentaCLOUD.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Login Item: /Applications/Macs Fan Control.app Kernel Extensions: /Library/Extensions [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.2.57 - SDK 10.6) [Not Loaded] EyeTVAfaTechHidBlock.kext - com.elgato.driver.DontMatchAfaTech (1.1) [Not Loaded] EyeTVCinergy450AudioBlock.kext - com.elgato.driver.DontMatchCinergy450 (1.1) [Not Loaded] EyeTVCinergyXSAudioBlock.kext - com.elgato.driver.DontMatchCinergyXS (1.1) [Not Loaded] EyeTVEmpiaAudioBlock.kext - com.elgato.driver.DontMatchEmpia (1.1) [Not Loaded] EyeTVVoyagerAudioBlock.kext - com.elgato.driver.DontMatchVoyager (1.1) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.1) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.1) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.2.1) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.1) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.3) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.3.1) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.4) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.1) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.1) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.2) [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.21.00.00) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (Joshua Wise, 8 - SDK 10.6) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.11) /Library/StartupItems/ArcanaStartupSound/Resources [Not Loaded] ArcanaPRAM.kext - arcana.PRAM (1.1b3) Startup Items: HWNetMgr Path: /Library/StartupItems/HWNetMgr HWPortDetect Path: /Library/StartupItems/HWPortDetect ArcanaStartupSound Path: /Library/StartupItems/ArcanaStartupSound System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 197 Apple tasks [Running] 133 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 198 Apple tasks [Running] 119 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-29) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2021-10-11) Executable: /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite [Running] com.elgato.EyeConnect.plist (SHENZHEN GENIATECH INC.,LTD - installed 2020-04-13) Executable: /Library/Application Support/EyeConnect/EyeConnect.app/Contents/MacOS/EyeConnect [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-04-30) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-07) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2020-01-02) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2024-02-14) Executable: /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2024-04-23) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) User Launch Agents: [Loaded] Breitbandmessung.plist (zafaco GmbH - installed 2024-05-04) Executable: /Applications/Breitbandmessung.app/Contents/MacOS/Breitbandmessung [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (Not signed - installed 2010-11-26) Command: /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u k*********r@m****m -t SharedServices -s [Loaded] com.apple.MobileMeSyncClientAgent.plist (Not signed - installed 2012-07-08) Command: /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient --sync --periodic User Login Items: [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2024-01-19) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] Garmin Express Service (Garmin International - installed 2023-09-15) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] Macs Fan Control (Not signed - installed 2022-12-05) Application /Applications/Macs Fan Control.app [Running] MagentaCLOUD (Telekom Deutschland GmbH - installed 2022-07-10) Application /Applications/MagentaCLOUD.app [Running] NasNaviHelper (App Store - installed 2024-03-26) Modern Login Item /Applications/NasNavigator2.app/Contents/Library/LoginItems/NasNaviHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-30) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] EyeTV Helper (SHENZHEN GENIATECH INC.,LTD - installed 2020-04-13) Application /Library/Application Support/EyeTV/EyeTV Helper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2023-12-23) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app Applications: 445 apps 78 x86-only apps 20 unsigned apps App Extensions: Ad-blockers: ABP - /Applications/Adblock Plus.app Finder sync extensions: MagentaCLOUD Extensions - /Applications/MagentaCLOUD.app Safari extensions: ABP Control Panel - /Applications/Adblock Plus.app QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand com.apple.garageband.template.magicmentor *.mwand QuickLookEyeTV - /Library/QuickLook/QuickLookEyeTV.qlgenerator com.elgato.eyetv.schedule *.eyetvsched com.elgato.eyetv.recording *.eyetv OsiriXQuickLookPlugin - /Applications/OsiriX Lite.app public.img public.zip public.dcm public.data org.nema.dicom *.dcm public.lsm Internet Plug-ins: Flip4Mac WMV Plugin: 3.1.0.24 (? - installed 2013-04-19) LogitechHarmony: 1.0.0.1 (? - installed 2010-01-04) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-08-05) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-08-05) RealPlayer Plugin: (?) GarminGpsControl: 4.2.0.0 (? - installed 2014-04-01) Silverlight: 5.1.50901.0 (? - installed 2018-02-24) iPhotoPhotocast: 7.0 (Apple - installed 2013-04-21) Audio Plug-ins: Flip4Mac WMA Import: 3.1.0.24 (? - installed 2013-01-10) Safari Extensions: ABP (App Store - installed 2024-04-10) ABP Control Panel (App Store - installed 2024-04-10) 3rd Party Preference panels: Flip4Mac WMV (? - installed 2013-01-10) Backup: Time Machine information is limited without Full Disk Access Destinations: s***e [Network] (Last used) 7 local snapshots Oldest local snapshot: 2024-05-03 14:24:25 Last local snapshot: 2024-05-04 11:17:14 Performance: System Load: 3.98 (1 min ago) 4.16 (5 min ago) 2.02 (15 min ago) Nominal I/O usage: 0.38 MB/s File system: 20.25 seconds Write speed: 272 MB/s Read speed: 680 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) appstoreagent 9.70 % (Apple) EtreCheckPro 5.32 % (Etresoft, Inc.) WindowServer 4.44 % (Apple) kernel_task 2.50 % (Apple) ASPCarryLog 1.15 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 653 MB (Etresoft, Inc.) AMPLibraryAgent 444 MB (Apple) com.apple.WebKit.WebContent (2) 180 MB (Apple) Safari 143 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (2) 135 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 6 KB (Apple) mDNSResponder 208 KB / 137 KB (Apple) MagentaCLOUD 25 KB / 13 KB (Telekom Deutschland GmbH) apsd 5 KB / 14 KB (Apple) appstoreagent 13 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photoanalysisd 7 (Apple) WindowServer 4 (Apple) Epson Scanner Monitor 0 (Seiko Epson Corporation) analyticsd 0 (Apple) Safari 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 15.77 GB Used RAM: 4.09 GB Cached files: 4.14 GB Available RAM: 19.91 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-13 Google Earth (1.3.19.240) 2024-03-15 ARMDC Agent Installer (1.0.0) 2024-03-21 Adobe Acrobat Reader (24.001.20615) (24.001.20615) 2024-03-26 NAS Navigator2 (3.11) 2024-03-31 Adobe Acrobat Reader (24.001.20631) (24.001.20631) 2024-04-03 Adobe Acrobat Reader (24.001.20643) (24.001.20643) 2024-04-10 Adblock Plus (2.2.14) 2024-04-13 Adobe Acrobat Reader (24.002.20687) (24.002.20687) 2024-04-22 HP Smart (17.11.1) 2024-04-23 EPSON Software Updater (2.6.3) 2024-04-23 EpsonNet_ConfigV4 (4.9.10) 2024-04-30 XProtectPlistConfigData (2193) 2024-05-02 XProtectPayloads (133) Diagnostics Information (past 60 days): 2024-05-04 11:35:08 MagentaCLOUD.app - Crash (3 times) First occurrence: 2024-05-04 10:37:18 Executable: /Applications/MagentaCLOUD.app 2024-05-04 10:37:14 TextInputSwitcher.app - Crash First occurrence: 2024-05-04 10:37:17 Executable: /System/Library/CoreServices/TextInputSwitcher.app Details: dyld3 mode abort() called _RegisterApplication(), unable to get application ASN from launchservi cesd, and this application requires an ASN, so aborting. error=#-1. 2024-05-03 18:09:26 mdsync - High CPU Use (6 times) First occurrence: 2024-04-30 19:06:48 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2024-05-03 14:03:06 AuthenticationServicesAgent - Crash (2 times) First occurrence: 2024-04-28 23:54:23 Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent 2024-05-03 09:25:41 Kernel Panic Details: panic(cpu 2 caller 0xffffff80123b9b56): Kernel trap at 0xffffff801496b b0e, type 14=page fault, registers: 2024-05-02 23:00:35 com.apple.WebKit.WebContent - High CPU Use (3 times) First occurrence: 2024-04-29 11:58:11 Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: Bundle controller class: BrowserBundleController 2024-04-28 17:08:37 com.bitdefender.vpn.neprovider - Crash First occurrence: 2024-04-28 17:08:44 Executable: /Library/SystemExtensions/*/com.bitdefender.vpn.neprovider End of report