EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-26 13:51:45 Download EtreCheckPro from https://etrecheck.com Runtime: 2:55 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 77 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5300M - VRAM: 4 GB Color LCD (built-in) 3584 x 2240 SyncMaster 1920 x 1200 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.35 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 269.68 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 421 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 619 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.35 GB used, 223.71 GB available, 213.73 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 269.68 GB used, 223.71 GB available, 213.73 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 421 MB used, 213.73 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 213.73 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 3 MB used, 213.73 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en10: ThinkPad TBT 3 Dock Interface en9: USB 10/100/1000 LAN Interface en7: USB 10/100/1000 LAN 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 75.74 GB available System Software: macOS Big Sur 11.3.1 (20E241) Time since boot: Less than an hour Notifications: Signal.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.f5.edgeclientagent.uninstallhelper.plist Executable: /Library/Application Support/BIG-IP Edge Client/uninstall.sh check '/Applications/BIG-IP Edge Client.app/' Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/LV190HelperLauncher.plugin Apps: 109 Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 16.1.2 49151 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 16.1.2 49151 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 16.1.2 49151 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 16.1.2 49151 - SDK 10.9) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 182 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 185 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-11) [Other] com.microsoft.update.agent.plist (? 9d1344fb - installed 2020-10-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-05) [Loaded] com.apple.musicapps.InstallerHelperTool.plist (App Store - installed 2020-07-11) [Loaded] com.f5.edgeclientagent.uninstallhelper.plist (? 6790ea5f - installed 2020-09-23) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-21) [Running] com.ni.ServiceLocator.plist (National Instruments - installed 2019-03-27) [Loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2019-10-09) [Running] com.transcend.TSSleepHandlerHelp.plist (Transcend Information, Inc. - installed 2019-10-09) [Loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2019-10-09) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-02-09) User Login Items: [Not Loaded] Kite Autostart (MANHATTAN ENGINEERING INC - installed 2021-03-19) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteAutostart.app [Loaded] Kite Helper (MANHATTAN ENGINEERING INC - installed 2021-03-19) Modern Login Item /Applications/Kite.app/Contents/Library/LoginItems/KiteHelper.app [Loaded] NordVPNLauncher (App Store - installed 2021-05-25) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2021-03-31) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-08-20) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-08-20) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] Scroll Reverser (Nicholas Moore - installed 2019-11-17) Application ~/Downloads/Scroll Reverser.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-24) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-24) LV190HelperLauncher: 19.0.0 (? - installed 2019-03-17) F5 SSL VPN Plugin: 7210.2020.0827.1 (F5 Networks, Inc. - installed 2020-09-23) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2021-01-18) 1Blocker Button (App Store - installed 2021-04-07) Block Ads (App Store - installed 2021-04-07) Block Adult Sites (App Store - installed 2021-04-07) Block Annoyances (App Store - installed 2021-04-07) Block Comments (App Store - installed 2021-04-07) Block Social Widgets (App Store - installed 2021-04-07) Block Trackers (App Store - installed 2021-04-07) Custom Rules (App Store - installed 2021-04-07) Regional Rules (App Store - installed 2021-04-07) Backup: Time Machine Not Configured! Performance: System Load: 17.58 (1 min ago) 14.01 (5 min ago) 6.19 (15 min ago) Nominal I/O speed: 1.35 MB/s File system: 13.57 seconds Write speed: 2430 MB/s Read speed: 2648 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.06 % (Etresoft, Inc.) WindowServer 12.66 % (Apple) Signal Helper (Renderer) 3.08 % (Quiet Riddle Ventures LLC) kernel_task 2.65 % (Apple) Messages 1.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 642 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (7) 554 MB (Apple) com.apple.SafariServices.ExtensionHelper 463 MB (Apple) NordVPN IKE 316 MB (App Store) Signal Helper (Renderer) 207 MB (Quiet Riddle Ventures LLC) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 16 KB (Apple) SubmitDiagInfo 731 KB / 902 B (Apple) corespeechd 1 KB / 589 KB (Apple) mDNSResponder 353 KB / 200 KB (Apple) biometrickitd 82 KB / 173 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Signal Helper (Renderer) 4 (Quiet Riddle Ventures LLC) Messages 2 (Apple) parsec-fbf 2 (Apple) Spotify 1 (Spotify) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 905 MB Used RAM: 7.60 GB Cached files: 7.51 GB Available RAM: 8.40 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-29 Keynote (11.0) 2021-04-07 GarageBand (10.4.3) 2021-04-07 1Blocker (Old) (3.14.2) 2021-04-19 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-27 Xcode (12.5) 2021-04-29 Logic Pro (10.6.2) 2021-05-11 macOS 11.3.1 (11.3.1) 2021-05-11 MRTConfigData (1.78) 2021-05-17 XProtectPlistConfigData (2146) 2021-05-19 Microsoft Office (16.39.20071300) 2021-05-19 Microsoft Office 2019 Volume License Serializer (16.17.18080304) 2021-05-24 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-05-25 NordVPN IKE (6.4.1) Clean up: /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant Executable not found Diagnostics Information (past 7-30 days): 2021-05-26 02:00:17 com.apple.WebKit.WebContent - High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-05-21 12:34:45 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter End of report