EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-14 21:22:41 Download EtreCheck from https://etrecheck.com Runtime: 2:23 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Encrypting or decrypting - A drive is currently encrypting or decrypting. The computer may run more slowly than normal until the process finishes. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 68 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.83 GB disk1 [APFS Virtual drive] 499.83 GB (Shared by 6 volumes) disk1s1 - O**********************n (APFS) [APFS Virtual drive] (Shared - 7.04 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared) disk1s5s1 - O**************m (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 860 KB used) Mounted Volumes: disk1s1 - O**********************n [APFS Virtual drive] 499.83 GB (Shared - 7.04 GB used, 475.67 GB available, 475.60 GB free) APFS Mount point: /System/Volumes/Data Encryption/Decryption: in progress disk1s2 - Preboot [APFS Preboot] 499.83 GB (Shared - 295 MB used, 475.60 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.83 GB (Shared - 1.07 GB used, 475.60 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - O**************m [APFS Snapshot] 499.83 GB (Shared - 15.05 GB used, 475.67 GB available, 475.60 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.83 GB (Shared - 860 KB used, 475.60 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en4: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 182 Apple tasks [Running] 130 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 190 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-01-14) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-01-14) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2021-01-14) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2021-01-14) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-01-14) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-01-14) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-01-14) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BridgeAudioSP: 4.20.2 (Apple - installed 2018-12-14) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 4.60 (1 min ago) 3.63 (5 min ago) 3.15 (15 min ago) Nominal I/O speed: 0.60 MB/s File system: 35.01 seconds Write speed: 2135 MB/s Read speed: 2395 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 39 % Idle: 49 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 149.09 % (?) Google Chrome 27.31 % (Google, Inc.) EtreCheck 15.05 % (App Store) helpd 5.07 % (Apple) trustd 3.29 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 542 MB (App Store) Dropbox 421 MB (Dropbox, Inc.) Google Chrome 239 MB (Google, Inc.) Slack 148 MB (Slack Technologies, Inc.) Finder 132 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 428 KB (?) Dropbox 75 KB / 80 KB (Dropbox, Inc.) mdworker_shared 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.69 GB Used RAM: 8.47 GB Cached files: 3.84 GB Available RAM: 7.53 GB Swap Used: 32 MB Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 macOS 11.1 (11.1) 2021-01-14 MRTConfigData (1.72) 2021-01-14 XProtectPlistConfigData (2137) 2021-01-14 JustJoin (1.4.1) 2021-01-14 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report