EtreCheck version: 5.2 (5C006) Report generated: 2019-06-27 00:06:33 Download EtreCheck from https://etrecheck.com Runtime: 2:40 Performance: Excellent Problem: Computer is too slow Description: booting process very slow, especially towards the last two thirds of t he progress bar. Clicking on app icons makes them jump (and start the apps) only a couple of seconds later. Authentification when changing s ystem preferences takes ages - as well as opening particular system pr eferences in general. Other actions (though not all) within programmes are also slightly delayed. Quitting programmes and shutting down the computer, however, is as fast as usual Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) MacBook Pro Model: MacBookPro11,3 1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 502 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD 2880 x 1800 NVIDIA GeForce GT 750M - VRAM: 2048 MB Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes) disk1s1 - M****S (APFS) (Shared - 264.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 23 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 519 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - M****S 500.07 GB (233.88 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 1.07 GB used) APFS Mount point: /private/var/vm Network: Interface bridge0: Thunderbolt Bridge Interface en3: Bluetooth PAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Thunderbolt Ethernet iCloud Quota: 3.75 GB available System Software: macOS High Sierra 10.13.6 (17G65) Time since boot: Less than an hour Notifications: /Applications/SuperDuper!.app one notification ~/Downloads/EtreCheckPro.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/anacron.plist Executable: /usr/local/sbin/anacron -s -v Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.tobit.rfx-server.plist Executable: /etc/Radio.fx/rfx-server.app/Contents/MacOS/rfx-server Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/de.novamedia.iHub.control.plist Executable: /Library/Application Support/iHub/Servers/control/iHub.control.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.wacom.pentablet.plist Executable: /Library/Application Support/Tablet/PenTabletSpringboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Kernel Extensions: /Library/Application Support/Roxio [Not Loaded] TDIXController.kext (1.6) /Library/Extensions [Not Loaded] VBoxDrv.kext (4.0.0) [Not Loaded] VBoxNetAdp.kext (4.0.0) [Not Loaded] VBoxNetFlt.kext (4.0.0) [Not Loaded] VBoxUSB.kext (4.0.0) /Library/StartupItems/BRESINKx86Monitoring [Not Loaded] BRESINKx86Monitoring.kext (7.0) /System/Library/Extensions [Blocked] ssuddrv.kext (1.4.45 - SDK 10.6) [Not Loaded] MissingSyncAndroid.kext (1.2) [Not Loaded] Pen Tablet.kext (Pen Tablet 5.2.4-3) /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns [Blocked] ssudmdmcontrol.kext (1.4.45 - SDK 10.6) [Blocked] ssudmdmdata.kext (1.4.45 - SDK 10.6) [Blocked] ssudmtp.kext (1.4.45 - SDK 10.5) [Blocked] ssudserial.kext (1.4.45 - SDK 10.6) [Not Loaded] ssdumdrv.kext (1.3) Startup Items: VirtualBox Path: /Library/StartupItems/VirtualBox System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 100 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 185 Apple tasks [Running] 113 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-09-20) [Not Loaded] com.cooliris.SetLaunchArch.plist (? 1b2f7fcd - installed 2010-02-26) [Not Loaded] com.oracle.java.Java-Updater.plist (? 1cfb24d7 - installed 2019-04-02) [Loaded] com.quark.quarkupdate.agent.plist (Quark - installed 2019-01-24) [Running] com.wacom.pentablet.plist (? ace6eaba - installed 2010-09-14) [Other] syncmateStarter.plist (? 6f95808e - installed 2016-06-10) Launch Daemons: [Loaded] anacron.plist (? 6a61b772 - installed 2007-06-26) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-09-20) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-09-20) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-05-27) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02) [Loaded] com.quark.QXPHelper.plist (Quark - installed 2018-11-29) [Loaded] com.quark.quarkupdate.quhelper.plist (Quark - installed 2019-01-26) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-04-05) [Running] com.tobit.rfx-server.plist (? 8f60ddd9 - installed 2017-01-11) [Not Loaded] de.jinx.SmartSleepDaemon.plist (? 3c894071 - installed 2009-09-20) [Other] de.novamedia.iHub.CalDAV.plist (? d2ae9631 - installed 2012-06-04) [Loaded] de.novamedia.iHub.control.plist (? 5f9eb47a - installed 2012-06-04) User Launch Agents: [Loaded] com.bittorrent.uTorrent.plist (Apple - installed 2018-07-04) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-14) [Other] com.facebook.videochat.***.plist (Apple - installed 2019-06-26) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.shirtpocket.backupbytime.plist (Bruce Lacey - installed 2018-12-29) [Running] com.shirtpocket.backuponmount.plist (Bruce Lacey - installed 2018-12-29) [Other] de.phase6.reminder.agent.plist (? 0 - installed 2016-12-30) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2010-12-23) User Login Items: ClipMenu.app (? - installed 2009-11-09) (Application - /private/var/folders/ck/12v43mb08xj48y0059b_zbt00000gp/T/AppTranslocation/A8380033-0FAF-4C27-92A7-91D81505194C/d/ClipMenu.app) Dropbox.app (Dropbox, Inc. - installed 2019-06-26) (Application - /Applications/Dropbox.app) FuzzyClock.app (? - installed 2009-02-17) (Application - /Applications/Utilities/FuzzyClock.app) MenuCalendarClock iCal.app (? - installed 2014-08-28) (Application - /Applications/MenuCalendarClock iCal.app) NumLock.app (DenVog, LLC - installed 2013-05-21) (Application - /Applications/NumLock.app) Printer Pro Desktop.app (? - installed 2015-11-23) (Application - /Applications/Printer Pro Desktop.app) Internet Plug-ins: WacomNetscape: 1.1.1-1 (? - installed 2010-09-14) Unity Web Player: UnityPlayer version 3.0.0f5 (? - installed 2010-09-26) WacomSafari: 1.1.1-1 (? - installed 2010-09-14) Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-14) VLC Plugin: 1.0.5 (? - installed 2012-02-19) Skyline TerraExplorer: 1.0.28.0 (? - installed 2008-05-28) FlashPlayer-10.6: 32.0.0.207 (Adobe Systems, Inc. - installed 2019-06-11) DivXBrowserPlugin: 1.3 (? - installed 2007-07-26) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-18) Flash Player: 32.0.0.207 (Adobe Systems, Inc. - installed 2019-06-11) Silverlight: 5.1.41212.0 (? - installed 2016-06-20) AmazonMP3DownloaderPlugin101749: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2013-07-13) RealPlayer Plugin: (? - installed 2007-06-23) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-18) iPhotoPhotocast: 7.0 (? - installed 2008-10-28) PepperFlashPlayer: 32.0.0.207 (Adobe Systems, Inc. - installed 2019-06-11) Scorch: 6.2.0 (? - installed 2014-03-15) ContentUploaderPlugin: 1.2 (? - installed 2007-07-26) JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-06-26) User Internet Plug-ins: Google Earth Web Plug-in: 7.1 (? - installed 2013-10-07) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2018-07-04) BridgeAudioSP: 4.20.2 (Apple - installed 2018-07-04) iSightAudio: 7.7.3 (Apple - installed 2018-07-04) ACE: 10.0.1 (Rogue Amoeba Software, LLC - installed 2019-05-30) AppleAVBAudio: 680.2 (Apple - installed 2018-07-04) InstantOn: 10.0.1 (? - installed 2019-05-30) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2018-07-04) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-07-04) Safari Extensions: Awesome Screenshot.safariextz - Diigo - http://www.diigo.com/ (installed 2011-11-23) Ecosia - The search engine that plants trees.safariextz - Ecosia - https://www.ecosia.org/ (installed 2019-03-09) Save to Pocket.safariextz - Read It Later, Inc. - http://getpocket.com/ (installed 2018-07-21) 3rd Party Preference Panes: Flash Player (installed 2019-05-27) FUSE (installed 2018-05-07) Java (installed 2019-06-26) PrintOptionPane (installed 2019-02-07) Perian (installed 2011-07-23) RCDefaultApp (installed 2009-09-20) Quark Update Preferences (installed 2019-01-24) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: M****S: Disk size: 500.07 GB - Disk used: 266.19 GB Destinations: T******************s [Local] (Last used) Total size: 999.86 GB Total number of backups: 90 Oldest backup: 2016-03-14 20:54:53 Last backup: 2019-06-25 23:03:25 28 local snapshots Oldest local snapshot: 2019-06-26 00:18:40 Last local snapshot: 2019-06-26 22:55:38 Performance: System Load: 1.53 (1 min ago) 1.54 (5 min ago) 0.87 (15 min ago) Nominal I/O speed: 9.78 MB/s File system: 16.62 seconds Write speed: 681 MB/s Read speed: 779 MB/s Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) hiutil 58.78 % (Apple) WindowServer 9.92 % (Apple) EtreCheckPro 6.94 % (Etresoft, Inc.) kernel_task 1.52 % (Apple) Activity Monitor 0.98 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.02 GB (Apple) EtreCheckPro 542 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 368 MB (Apple) Dropbox Web Helper (3) 302 MB (Dropbox, Inc.) mdworker (16) 256 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 107 KB / 185 KB (Dropbox, Inc.) mDNSResponder 28 KB / 25 KB (Apple) apsd 6 KB / 10 KB (Apple) cloudd 8 KB / 2 KB (Apple) netbiosd 522 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Energy (0-100) ( - ) WindowServer 5 (Apple) hiutil 1 (?) Activity Monitor 0 (Apple) helpd 0 (Apple) dasd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.35 GB Used RAM: 4.63 GB Cached files: 5.02 GB Available RAM: 11.37 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-06-06 Skitch (2.8.4) 2019-06-11 Adobe Flash Player (32.0.0.207) 2019-06-11 Adobe Pepper Flash Player (32.0.0.207) 2019-06-26 Java 8 Update 211 (1.0) 2019-06-26 Numbers (6.0) 2019-06-26 Keynote (9.0) 2019-06-26 Pages (8.0) Clean up: /Library/LaunchDaemons/de.novamedia.iHub.CalDAV.plist /Applications/iHub.app/Contents/MacOS/iHubStarter Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found /Library/LaunchAgents/com.cooliris.SetLaunchArch.plist /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/Resources/SetLaunchArch Executable not found /Library/LaunchDaemons/de.jinx.SmartSleepDaemon.plist /Library/PreferencePanes/SmartSleep.prefPane/Contents/Resources/de.jinx.SmartSleepDaemon Executable not found /Library/LaunchAgents/syncmateStarter.plist /Library/Application Support/EltimaSyncMate/SyncMateServer.app/Contents/MacOS/SyncMateServer Executable not found Diagnostics Information (past 7 days): 2019-06-26 23:55:54 Dropbox.app Crash Executable: /Applications/Dropbox.app Details: *** Terminating app due to uncaught exception 'NSRangeException', reas on: '*** -[__NSArrayM objectAtIndex:]: index 1 beyond bounds [0 .. 0]' abort() called terminating with uncaught exception of type NSException 2019-06-26 18:39:18 mds_stores Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2019-06-26 18:31:12 mdworker Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2019-06-26 18:29:22 com.apple.WebKit.WebContent Memory Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2019-06-26 18:23:57 mds Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2019-06-26 18:23:08 installd Memory Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2019-06-26 18:17:54 storedownloadd Memory Executable: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storedownloadd 2019-06-26 17:55:18 ManagedClient.app Memory Executable: /System/Library/CoreServices/ManagedClient.app 2019-06-26 17:52:52 helpd Memory Executable: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd 2019-06-26 16:15:10 MTLCompilerService Memory Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService End of report