EtreCheck version: 5.5.5 (5111) Report generated: 2020-08-04 21:03:23 Download EtreCheck from https://etrecheck.com Runtime: 2:58 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This machine is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Air (13-inch, Mid 2013) MacBook Air Model: MacBookAir6,2 1,3 GHz Dual-Core Intel Core i5 (i5-4250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 280 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 221.38 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.18 GB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 250.79 GB (Shared - 221.38 GB used, 20.57 GB available, 15.87 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.07 GB used, 15.87 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.79 GB (Shared - 11.18 GB used, 20.57 GB available, 15.87 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 8 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.informer.mac.client.plist Executable: /Volumes/M**********r/Mac Informer.app/Contents/MacOS/Mac Informer --menuicon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/ALDI TALK.plist Executable: /Applications/ALDI TALK.app/Launcher.app/Contents/MacOS/Launchd Skript Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 3 32-bit Applications: 49 32-bit apps Kernel Extensions: /Applications/Kies.app ssuddrv.kext (1.4.20 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 126 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 112 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-10) [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2018-06-17) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-06-07) [Not Loaded] com.oracle.java.Java-Updater.plist (? a081f32f - installed 2017-12-20) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2020-06-17) [Other] com.teamviewer.teamviewer_desktop.plist (? 6304738 - installed 2020-06-17) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2019-11-12) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2019-11-12) [Loaded] org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-09-28) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-12-28) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-26) [Other] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2016-12-09) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-06-07) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2016-09-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-07) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-05-25) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2020-06-17) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2015-11-26) [Other] net.tunnelblick.tunnelblick.tunnelblickd.plist (? d38aca3f - installed 2020-06-17) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-09-28) User Launch Agents: [Running] ALDI TALK.plist (? 0 - installed 2014-09-24) [Other] com.informer.mac.client.plist (? 0 - installed 2015-03-04) [Other] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2020-05-22) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-04) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoSyncHelper (App Store - installed 2019-09-23) Modern Login Item /Applications/PhotoSync.app/Contents/Library/LoginItems/PhotoSyncHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-06-27) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2015-10-16) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.task/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] coconutBattery Helper (R5SC3K86L5 - installed 2016-10-04) Modern Login Item ~/Downloads/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-21) AdobePDFViewer: 20.009.20074 (Adobe Systems, Inc. - installed 2020-07-21) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) SharePointBrowserPlugin: 14.6.9 (? - installed 2016-11-06) Silverlight: 5.1.50901.0 (? - installed 2016-10-20) JavaAppletPlugin: Java 8 Update 161 build 12 (? - installed 2018-02-23) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) Java (? - installed 2018-02-23) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.01 (1 min ago) 2.02 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 0.17 MB/s File system: 44.07 seconds Write speed: 508 MB/s Read speed: 707 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 14 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 68.84 % (?) trustd 9.46 % (Apple) EtreCheck 7.35 % (App Store) CoreServicesUIAgent 0.53 % (Apple) SystemUIServer 0.10 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 342 MB (App Store) Microsoft Excel 93 MB (Microsoft Corporation) App Store 80 MB (Apple) Safari 60 MB (Apple) accountsd 56 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 417 KB / 328 KB (?) SystemUIServer 0 B / 376 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 15 MB Used RAM: 3.08 GB Cached files: 924 MB Available RAM: 939 MB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-14 Adobe Flash Player 2020-07-21 Adobe Acrobat Reader DC (20.009.20074) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 MRTConfigData (1.64) 2020-08-03 Microsoft Remote Desktop (10.4.0) 2020-08-04 EtreCheck (5.5.5) Clean up: ~/Library/LaunchAgents/com.informer.mac.client.plist /Volumes/M**********r/Mac Informer.app/Contents/MacOS/Mac Informer Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report