EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-08-23 12:02:08 Download EtreCheckPro from https://etrecheck.com Runtime: 1:49 Performance: Excellent Problem: Other problem Description: Updates wont success complete. But after hardreseat the update ist fin ished Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Hardware Information: MacBook Air (13-inch, M3, 2024) Status: Supported MacBook Air Model: Mac15,12 Apple M3 (m3) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 20 Video Information: Apple M3 DELL P2720D 2560 x 1440 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 4.61 TB written, 100% health, 8 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.26 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (7.16 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.05 GB used) disk3s4 - Update (APFS) (6 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (55.29 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (2.02 GB used) disk2s2 - Update (APFS) (1 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.26 GB Shared values Size: 494.38 GB Free: 419.45 GB Available: 425.23 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.16 GB Shared values Size: 494.38 GB Free: 419.45 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 494.38 GB Free: 419.45 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 55.29 GB Shared values Size: 494.38 GB Free: 419.45 GB Available: 425.23 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 494.38 GB Free: 419.45 GB USB: USB 3.1 bus USB 3.1 bus Anker - USB3.0 Hub Microchip Tech - USB5734 Anker - USB2.0 Hub Anker - Anker 343 USB C Hub (7-in-1, Dual 4K HDMI) Synaptics - VMM7100 Microchip Tech - USB2734 HD Pro Webcam C920 Microchip Tech - Hub Controller Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: iPhone iCloud is limited without Full Disk Access System Software: macOS Sequoia 15.6.1 (24G90) Installed 2025-08-21 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Volle Sicherheit Antivirus software: Apple System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 195 Apple tasks [Running] 179 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 212 Apple tasks [Running] 217 Apple tasks Launch Daemons: [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-08-10) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2025-05-03) [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2025-08-10) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Not Loaded] com.logitech.LogiRightSight.plist (Logitech Inc. - installed 2025-08-10) Executable: /Library/Application Support/Logitech.localized/LogiRightSightForWebcams/LogiRightSight.app/Contents/MacOS/LogiRightSight [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2025-05-03) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2025-05-03) [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2025-08-10) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Not Loaded] com.microsoft.teams2.agent.plist (Microsoft Corporation - installed 2025-08-12) Executable: /Applications/Microsoft Teams.app/Contents/Library/LaunchAgents/com.microsoft.teams2.agent Location: /Applications/Microsoft Teams.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-23) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.openai.chat-helper.plist (OpenAI, L.L.C. - installed 2025-08-17) Executable: /Applications/ChatGPT.app/Contents/Resources/ChatGPTHelper Location: /Applications/ChatGPT.app [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-07-07) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Login Items: [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2025-06-27) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2025-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2025-08-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-07-31) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 747 Apple apps 78 3rd party apps 7 x86-only apps No unsigned apps App Extensions: Safari extensions: [Loaded] Zotero Connector - /Applications/Zotero.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Notification providers: [Loaded] PerplexityRichNotification - /Applications/Perplexity.app [Loaded] ServiceExtension - /Applications/WhatsApp.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] ChatGPT - /Applications/ChatGPT.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] OneDrive File Provider - /Applications/OneDrive.app Finder sync extensions: [Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2025.30.00.37 (Microsoft Corporation - installed 2025-07-22) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 8.60 (1 min ago) 18.38 (5 min ago) 11.31 (15 min ago) Nominal I/O usage: 1.02 MB/s File system: 7.20 seconds Write speed: 3432 MB/s Read speed: 2712 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 12 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (11) 61.47 % (Apple) WindowServer 25.14 % (Apple) Safari 9.12 % (Apple) kernel_task 7.33 % (Apple) EtreCheckPro 7.14 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (13) 1.72 GB (Apple) EtreCheckPro 1.28 GB (Etresoft, Inc.) Mail 263 MB (Apple) Safari 243 MB (Apple) corespotlightd 221 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 28 MB / 591 KB (Apple) Mail 4 MB / 193 KB (Apple) mDNSResponder 1 MB / 258 KB (Apple) helpd 602 KB / 29 KB (Apple) rapportd 514 KB / 74 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Safari 7 (Apple) opendirectoryd 1 (Apple) cloudd (2) 1 (Apple) dasd 1 (Apple) com.apple.WebKit.WebContent (13) 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 505 MB Used RAM: 9.01 GB Cached files: 6.49 GB Available RAM: 6.99 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-06-25 XProtectCloudKitUpdate (5302) - XProtectUpdateService 2025-06-25 XProtectPlistConfigData (5302) - Software update 2025-06-25 OneDrive (25.105.0601) - App Store 2025-06-27 AusweisApp (2.3.2) - App Store 2025-06-27 Google Drive (0) - Installer 2025-07-02 XProtectCloudKitUpdate (5303) - XProtectUpdateService 2025-07-03 XProtectPlistConfigData (5303) - Software update 2025-07-04 Microsoft Teams (25163.3001.3726.6503) - Installer 2025-07-06 OneDrive (25.110.0608) - App Store 2025-07-06 ‎WhatsApp (25.18.85) - App Store 2025-07-07 Zoom Workplace (6.4.12.56699) - Installer 2025-07-10 XProtectPlistConfigData (5304) - Software update 2025-07-10 XProtectPayloads (152) - Software update 2025-07-15 Perplexity (2.250626.0) - App Store 2025-07-16 XProtectCloudKitUpdate (5305) - XProtectUpdateService 2025-07-16 Google Drive (0) - Installer 2025-07-17 XProtectPlistConfigData (5305) - Software update 2025-07-18 OneDrive (25.122.0624) - App Store 2025-07-18 ‎WhatsApp (25.19.83) - App Store 2025-07-23 XProtectCloudKitUpdate (5308) - XProtectUpdateService 2025-07-23 Perplexity (2.250710.0) - App Store 2025-07-23 XProtectPlistConfigData (5308) - Software update 2025-07-26 OneDrive (25.127.0701) - App Store 2025-07-29 Microsoft Teams (25185.205.3812.7741) - Installer 2025-08-05 Google Drive (0) - Installer 2025-08-06 XProtectCloudKitUpdate (5309) - XProtectUpdateService 2025-08-06 OneDrive (25.130.0706) - App Store 2025-08-06 Perplexity (2.250724.0) - App Store 2025-08-06 ‎WhatsApp (25.20.84) - App Store 2025-08-06 RightSight for WebCams Service (0) - Installer 2025-08-06 Logi Plugin Service (1.0) - Installer 2025-08-06 XProtectPayloads (153) - Software update 2025-08-06 XProtectPlistConfigData (5309) - Software update 2025-08-06 RosettaUpdateAuto (1.0.0.0.1.1755382930) - Install on demand 2025-08-07 macOS 15.6 (15.6) - Software update 2025-08-07 RosettaUpdateAuto (1.0.0.0.1.1755382930) - Install on demand 2025-08-08 OneDrive (25.137.0715) - App Store 2025-08-08 ‎WhatsApp (25.21.80) - App Store 2025-08-08 Microsoft Teams (25198.1302.3822.1091) - Installer 2025-08-09 RightSight for WebCams Service (0) - Installer 2025-08-09 Logi Plugin Service (1.0) - Installer 2025-08-10 RightSight for WebCams Service (0) - Installer 2025-08-10 Logi Plugin Service (1.0) - Installer 2025-08-13 XProtectCloudKitUpdate (5310) - XProtectUpdateService 2025-08-15 XProtectPlistConfigData (5310) - Software update 2025-08-15 OneDrive (25.140.0720) - App Store 2025-08-20 XProtectCloudKitUpdate (5311) - XProtectUpdateService 2025-08-20 Microsoft Teams (25212.2404.3875.1360) - Installer 2025-08-20 XProtectPlistConfigData (5311) - Software update 2025-08-21 macOS 15.6.1 (15.6.1) - Software update 2025-08-21 RosettaUpdateAuto (1.0.0.0.1.1755382930) - Install on demand Diagnostics Information (past 60 days): 2025-08-21 22:00:30 spotlightknowledged High CPU Use (7 times) First occurrence: 2025-08-16 20:56:17 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-08-21 19:05:09 lsd Crash (4 times) First occurrence: 2025-08-21 19:04:56 Executable: /usr/libexec/lsd 2025-08-18 16:11:55 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report