EtreCheck version: 5.7.1 (5243) Report generated: 2021-02-10 15:26:31 Download EtreCheck from https://etrecheck.com Runtime: 2:28 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 439.43 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 439.43 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk3 - WD My Book 1144 2.00 TB External USB 5 Gbit/s USB disk3s1 [Partition Map] 32 KB disk3s3 - M************o (Journaled HFS+) 2.00 TB (1.45 TB used) Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] 1.03 TB (Shared - 439.43 GB used, 569.96 GB available, 565.48 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 295 MB used, 565.48 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 565.48 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 569.96 GB available, 565.48 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 3 MB used, 565.48 GB free) APFS Mount point: /System/Volumes/Update disk3s3 - M************o 2.00 TB (1.45 TB used, 551.81 GB available, 551.71 GB free) Journaled HFS+ Mount point: /Volumes/M************o Network: Interface en0: Ethernet Interface en6: TomTom Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 2 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and MacKeeper Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus.plist Executable: /Library/Application Support/MacKeeper/AntiVirus.app/Contents/MacOS/AntiVirus Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 6 Kernel Extensions: /Library/Application Support/MacKeeper/AntiVirus.app ZBAVKauth.kext - net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) ZBFirewall.kext - net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) /Library/Extensions NIUSBAudio2DJ.kext - com.caiaq.driver.NIUSBAudio2DJDriver (2.8.0 (R36) - SDK 10.9) NIUSBAudio4DJ.kext - com.caiaq.driver.NIUSBAudio4DJDriver (2.8.0 (R36) - SDK 10.9) NIUSBAudioDriver.kext - com.caiaq.driver.NIUSBHardwareDriver (2.8.0 (R36) - SDK 10.9) NIUSBTraktorAudio2.kext - com.caiaq.driver.NIUSBTraktorAudio2Driver (2.8.0 (R36) - SDK 10.9) NIUSBTraktorKontrolS4.kext - com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.8.0 (R36) - SDK 10.9) NIUSBTraktorKontrolX1.kext - com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.8.0 (R36) - SDK 10.9) NIUSBDeviceHelper.kext - com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 (R50) - SDK 10.7) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 178 Apple tasks [Running] 136 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 191 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-12-18) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 8ffe9417 - installed 2017-05-13) [Other] com.zeobit.MacKeeper.AntiVirus.plist (? 2245d449 - installed 2014-09-04) [Running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (KROMTECH ALLIANCE CORP. - installed 2019-09-20) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-02-03) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2020-11-14) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-16) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-16) [Other] com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2017-07-29) User Login Items: [Not Loaded] ClassicWeather (App Store - installed 2021-01-08) Modern Login Item /Applications/ClassicWeather.app/Contents/Library/LoginItems/CW LaunchHelperApp.app [Not Loaded] Skitch Helper (App Store - installed 2020-07-14) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-02-10) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: Flip4Mac WMV Plugin: 3.1.0.24 (? - installed 2013-03-25) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-10) AdobePDFViewer: 21.001.20135 (Adobe Systems, Inc. - installed 2021-02-10) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-04-05) Google Earth Web Plug-in: 6.0 (? - installed 2011-05-17) Silverlight: 3.0.50106.0 (? - installed 2010-04-21) iPhotoPhotocast: 7.0 (Apple - installed 2010-04-03) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2013-01-10) Native Instruments USB Audio (Native Instruments GmbH - installed 2016-10-19) Backup: Time Machine information not available without Full Drive Access. 7 local snapshots Oldest local snapshot: 2021-02-10 08:29:19 Last local snapshot: 2021-02-10 15:23:19 Performance: System Load: 1.27 (1 min ago) 1.11 (5 min ago) 1.05 (15 min ago) Nominal I/O speed: 8.35 MB/s File system: 26.55 seconds Write speed: 713 MB/s Read speed: 1355 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 19 % Idle: 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 95.35 % (?) EtreCheck 12.03 % (App Store) SoftwareUpdateNotificationManager 0.87 % (Apple) NotificationCenter 0.69 % (Apple) distnoted 0.11 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Dropbox 294 MB (Dropbox, Inc.) EtreCheck 252 MB (App Store) WhatsApp 218 MB (App Store) Mail 121 MB (Apple) Finder 110 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 556 KB (?) Mail 248 KB / 12 KB (Apple) Dropbox 108 KB / 74 KB (Dropbox, Inc.) com.apple.WebKit.Networking.xpc 6 KB / 978 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 36 MB Used RAM: 5.61 GB Cached files: 2.36 GB Available RAM: 2.39 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 iMazing HEIC Converter (1.0.11) 2021-01-15 Pages (10.0) 2021-01-15 Numbers (10.0) 2021-01-15 Keynote (10.0) 2021-02-05 MRTConfigData (1.73) 2021-02-05 XProtectPlistConfigData (2139) 2021-02-10 WhatsApp (2.2102.9) 2021-02-10 EtreCheck (5.7.1) 2021-02-10 ARMDC Agent Installer 2021-02-10 Adobe Acrobat Reader DC (21.001.20135) Clean up: ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report