EtreCheckPro version: 6.8.6 (68057) Report generated: 2024-09-26 13:01:15 Download EtreCheckPro from https://etrecheck.com Runtime: 2:15 Performance: Excellent Problem: Other problem Description: New email didn’t get out, just answers Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 145 Video Information: Apple M1 Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.35 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.43 GB used) disk3s3 - Recovery (APFS) [Recovery] (817 MB used) disk3s4 - Update (APFS) (3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (197.02 GB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.87 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 245.11 GB Free: 32.35 GB Available: 115.90 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.43 GB Shared values Size: 245.11 GB Free: 32.35 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 245.11 GB Free: 32.35 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 197.02 GB Shared values Size: 245.11 GB Free: 32.35 GB Available: 115.90 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 245.11 GB Free: 32.35 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: iPhone System Software: macOS Ventura 13.7 (22H123) Time since boot: About a day Notifications: Safari.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Volle Sicherheit Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: /Library/LaunchDaemons/com.olympus.AuthHelper3.helper.plist Executable: /Library/PrivilegedHelperTools/com.olympus.AuthHelper3.helper Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Apps: 3 Kernel Extensions: /Library/Extensions [Not Loaded] OlympusDSCSCSIDriver.kext - com.olympus.CamBlockCommandsDeviceUP (3.3.0 - SDK 10.12) [Not Loaded] OMDSCSCSIDriver.kext - com.om-digitalsolutions.CamBlockCommandsDeviceUP (4.2.0 - SDK 11) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 230 Apple tasks [Running] 119 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 221 Apple tasks [Running] 156 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2022-05-17) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.olympus.AuthHelper3.helper.plist (Not signed - installed 2021-08-26) Executable: /Library/PrivilegedHelperTools/com.olympus.AuthHelper3.helper [Loaded] com.om-digitalsolutions.AuthHelper3.helper.plist (OM Digital Solutions Corporation - installed 2024-09-01) Executable: /Library/PrivilegedHelperTools/com.om-digitalsolutions.AuthHelper3.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2018-03-19) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-25) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-15) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.wdc.WD-Drive-Agent.plist (Western Digital Corporation Branded Products Group - installed 2017-04-10) Executable: /Library/Application Support/WD Drive Agent/WD Drive Agent.app/Contents/MacOS/WD Drive Agent User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2014-11-19) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Loaded] com.cisco.videoguard10.plist ( - installed 2024-09-05) Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh [Loaded] com.cisco.videoguard10.uninstall.plist ( - installed 2024-09-05) Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh [Other] com.cisco.videoguardmonitor.plist ( - installed 2024-09-05) Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-06-20) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-08-30) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-05-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-05-07) [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2018-07-17) Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent [Other] de.phase6.reminder.agent.plist (Not signed - installed 2015-10-08) Command: /usr/bin/open -b de.phase6.phase6-reminder User Login Items: [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2024-09-12) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Running] CyberGhost VPN (Cyberghost SRL - installed 2024-07-04) Application /Applications/CyberGhost VPN.app [Loaded] Flux (Michael Herf - installed 2023-06-06) Application /Applications/Flux.app [Not Loaded] LauncherApplication (App Store - installed 2022-09-27) Modern Login Item /Applications/Hidden Bar.app/Contents/Library/LoginItems/LauncherApplication.app [Not Loaded] PDFgearHelper (App Store - installed 2023-09-15) Modern Login Item /Applications/PDFgear.app/Contents/Library/LoginItems/PDFgearHelper.app [Not Loaded] LaunchAtLoginHelper (Max Kovalenko - installed 2022-09-05) Modern Login Item /Applications/Shottr.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] UnzipOneHelper (App Store - installed 2024-08-29) Modern Login Item /Applications/UnzipOne.app/Contents/Library/LoginItems/UnzipOneHelper.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2018-03-19) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Running] WDSecurityHelper (Western Digital Corporation Branded Products Group - installed 2018-03-19) Application /Applications/WD Security.app/Contents/WDSecurityHelper.app Applications: 543 Apple apps 108 3rd party apps 33 x86-only apps 3 unsigned apps App Extensions: Photo editing extensions: [Loaded] Filters for Photos - /Applications/Filters for Photos.app [Not Loaded] Affinity Haze Removal - /Applications/Affinity Photo.app [Not Loaded] Affinity Miniature - /Applications/Affinity Photo.app [Not Loaded] Affinity Liquify - /Applications/Affinity Photo.app [Loaded] Affinity Retouch - /Applications/Affinity Photo.app [Loaded] Edit in Affinity Photo - /Applications/Affinity Photo.app [Loaded] Affinity Develop - /Applications/Affinity Photo.app [Loaded] Edit in Topaz Photo AI - /Applications/Topaz Photo AI.app [Loaded] Affinity Monochrome - /Applications/Affinity Photo.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app [Loaded] Fast Share - /Applications/UnzipOne.app [Loaded] Send to Kindle - /Applications/Amazon Kindle.app Finder sync extensions: [Loaded] Unzip One FinderExtension - /Applications/UnzipOne.app [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app Action services: [Loaded] ImageOptimize - /Applications/ImageOptim.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): QuickLook - /Applications/Affinity Photo.app com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitydesigner.document *.afdesign MindNodeQuickLookPlugIn - /Applications/MindNode.app com.mindnode.mindnode.sffmindmap *.mindnode com.mindnode.mindnode.mindmap *.mindnode MindMapleQuickLook - /Applications/MindMaple Lite.app com.mindmaple.mindmapletemplatefile *.emmt com.mindmaple.mindmaplefile *.emm DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Internet Plug-ins: OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2015-09-13) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-03-17) Backup: Time Machine information is limited without Full Disk Access Destinations: H************e [Local] (Last used) Performance: System Load: 10.32 (1 min ago) 6.34 (5 min ago) 3.55 (15 min ago) Nominal I/O usage: 0.65 MB/s File system: 12.14 seconds Write speed: 1688 MB/s Read speed: 2572 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 26.90 % (Etresoft, Inc.) mdbulkimport (2) 13.18 % (Apple) WindowServer 12.34 % (Apple) kernel_task 5.96 % (Apple) PerfPowerServices 5.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (11) 1.65 GB (Apple) EtreCheckPro 587 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (13) 280 MB (Apple) mdworker_shared (10) 171 MB (Apple) Safari 149 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 9 MB / 7 MB (Apple) com.apple.WebKit.Networking 114 KB / 2 MB (Apple) identityservicesd 67 KB / 182 KB (Apple) apsd 10 KB / 157 KB (Apple) Mail 85 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) ContainerMetadataExtractor 1 (Apple) tccd (2) 1 (Apple) bird 1 (Apple) launchservicesd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 76 MB Used RAM: 6.57 GB Cached files: 1.35 GB Available RAM: 1.43 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-08-01 Adobe Acrobat Reader (24.002.20964) (24.002.20964) 2024-08-18 macOS 13.6.9 (13.6.9) 2024-08-24 iMovie (10.4.2) 2024-08-28 Adobe Acrobat Reader (24.002.21005) (24.002.21005) 2024-08-29 Unzip One (4.0.9) 2024-09-01 OMUpdateManager2 (2.0.9) 2024-09-01 OM Workspace (2.3.3) 2024-09-12 AusweisApp (2.2.1) 2024-09-17 Adobe Acrobat Reader (24.003.20121) (24.003.20121) 2024-09-20 Kindle (7.19) 2024-09-20 Safari (18.0) 2024-09-20 RosettaUpdateAuto (1.0.0.0.1.1725538408) 2024-09-20 macOS 13.7 (13.7) 2024-09-25 Zoom Workplace (6.2.0.40111) Clean up: ~/Library/LaunchAgents/de.phase6.reminder.agent.plist de.phase6.phase6-reminder Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 60 days): 2024-09-25 11:21:08 photoanalysisd High CPU Use (3 times) First occurrence: 2024-09-20 18:25:42 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-09-23 20:44:16 signpost_reporter High CPU Use (2 times) First occurrence: 2024-09-20 17:11:00 Executable: /usr/libexec/signpost_reporter 2024-09-22 12:25:33 com.apple.WebKit.WebContent High CPU Use (2 times) First occurrence: 2024-09-19 08:40:12 2024-09-20 17:26:21 Photos Crash Executable: /System/Applications/Photos.app Details: libsystem_c.dylib: abort() called 2024-09-20 16:57:56 DevelopExtension Crash (11 times) First occurrence: 2024-09-20 16:08:41 Executable: /Applications/Affinity Photo.app Details: libsystem_c.dylib: abort() called 2024-09-20 15:19:11 Topaz Photo AI.app High CPU Use Executable: /Applications/Topaz Photo AI.app 2024-09-20 12:23:07 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2024-09-18 14:43:44 translationd Crash Executable: /System/Library/PrivateFrameworks/Translation.framework/translationd End of report