EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-07 11:12:28 Download EtreCheckPro from https://etrecheck.com Runtime: 2:57 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3,8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 1.38 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 1.04 GB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.59 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.59 GB used) disk2s6 - Update (APFS) (Shared - 7 MB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 1.38 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 1.04 GB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.59 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.59 GB used) disk2s6 - Update (APFS) (Shared - 7 MB used) Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] 3.12 TB (Shared - 1.38 TB used, 1.78 TB available, 1.72 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 1.04 GB used, 1.72 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 1 MB used, 1.72 TB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 3.12 TB (Shared - 15.59 GB used, 1.78 TB available, 1.72 TB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 3.12 TB (Shared - 7 MB used, 1.72 TB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: USHE1995 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN iCloud Quota: 67.41 GB available System Software: macOS Big Sur 11.4 (20F5055c) Time since boot: About 2 hours Notifications: Speedtest.app 2 notifications Outbank.app 3 notifications (3 scheduled) Safari.app 42 notifications WD Sync Service.app 67 notifications (65 scheduled) Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist Executable: /Library/Application Support/WD SmartWare Services/SmartwareDriveService Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/de.meilenstein.MSTHostPreferences.plist Executable: /Library/PrivilegedHelperTools/de.meilenstein.MSTHostPreferences Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.charlessoft.pacifist.helper.plist Executable: /Library/PrivilegedHelperTools/com.charlessoft.pacifist.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccc Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.bresink.system.securityagent3a.plist Executable: /Library/PrivilegedHelperTools/com.bresink.system.securityagent3a Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist Executable: /Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.Restart.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.maintain.CocktailScheduler.plist Executable: /usr/bin/osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/de.meilenstein.MSTFirstRunInstaller.plist Executable: /Library/PrivilegedHelperTools/de.meilenstein.MSTFirstRunInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/de.meilenstein.supportfiles.plist Executable: /Library/PrivilegedHelperTools/de.meilenstein.supportfiles Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.dxo.PhotoLab1LaunchAgent.plist Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/photoLab1LaunchAgent Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin Plugin: /Library/Internet Plug-Ins/NP_2020Player_IKEA.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Scorch.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/UploadManager.plugin Plugin: ~/Library/Internet Plug-Ins/ContentManager.plugin Plugin: ~/Library/Internet Plug-Ins/RocketEngine.plugin Apps: 6 Kernel Extensions: /Applications/iSkysoft Video Converter Ultimate.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.0 - SDK 10.7) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.0.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.1.0 - SDK 10.8) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.1) [Not Loaded] HueSync.kext - com.lighting.huesync (1.0.1 - SDK 10.13) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.11) Startup Items: ProTec6b Path: /Library/StartupItems/ProTec6b System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 186 Apple tasks [Running] 140 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-16) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-07) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-05-05) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-02-26) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-02-26) [Not Loaded] com.maintain.LogOut.plist (? 52c16c4b - installed 2020-01-01) [Not Loaded] com.maintain.Restart.plist (? b392741a - installed 2020-01-01) [Not Loaded] com.maintain.ShutDown.plist (? 83dbe49b - installed 2020-01-01) [Not Loaded] com.maintain.Sleep.plist (? 269361ac - installed 2020-01-01) [Running] com.maintain.SystemEvents.plist (Apple - installed 2020-01-01) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-07) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14) [Not Loaded] com.teamviewer.teamviewer.plist (? 3f96bb90 - installed 2016-06-06) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? b358a0be - installed 2016-06-06) [Running] com.wdc.WD-Sync-Service.plist (Western Digital Corporation Branded Products Group - installed 2018-05-07) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-07) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-24) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2012-01-22) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-06-01) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2014-05-24) [Loaded] com.bresink.system.securityagent3a.plist (? 74fdc71a - installed 2013-12-23) [Loaded] com.charlessoft.pacifist.helper.plist (? af18ad2 - installed 2013-11-07) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-02-26) [Not Loaded] com.maintain.CocktailScheduler.plist (? da64ddf8 - installed 2020-01-01) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-07) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-10-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14) [Loaded] com.oracle.java.JavaUpdateHelper.plist (? 3298096d - installed 2014-01-26) [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-05-02) [Not Loaded] com.teamviewer.teamviewer_service.plist (? 584f175a - installed 2016-06-06) [Other] com.wdc.SmartwareDriveService.plist (? b71286b - installed 2013-12-04) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2019-10-06) [Other] com.wdc.WDSmartWareService.plist (? dbb7e753 - installed 2013-11-12) [Loaded] de.meilenstein.MSTFirstRunInstaller.plist (? de734459 - installed 2011-12-21) [Loaded] de.meilenstein.MSTHostPreferences.plist (? e92adb93 - installed 2011-06-23) [Loaded] de.meilenstein.supportfiles.plist (? c18c42f5 - installed 2013-11-30) User Launch Agents: [Other] com.Image-to-PDF-Free.plist (? 0 - installed 2020-11-16) [Other] com.adobe.ARM.***.plist (? 0 - installed 2015-01-17) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-24) [Other] com.amazon.cloud-player.plist (? 0 - installed 2014-05-31) [Other] com.amazon.music.plist (? 0 - installed 2019-02-09) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2019-02-09) [Other] com.checkerinx.plist (? 0 - installed 2020-11-15) [Loaded] com.dxo.PhotoLab1LaunchAgent.plist (? 0 - installed 2017-12-08) [Other] com.hp.devicemonitor.plist (? 0 - installed 2020-10-16) [Other] com.hp.productresearch.plist (? 0 - installed 2020-10-16) [Other] com.readerupdate.plist (? 0 - installed 2020-10-29) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword4-helper (AgileBits Inc. - installed 2020-11-28) Modern Login Item /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-04-19) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] ClearDayMenu (App Store - installed 2017-03-24) Modern Login Item /Applications/Clear Day.app/Contents/Library/LoginItems/ClearDayMenu.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-05-04) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HPPSDrMonitor.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2021-02-18) Modern Login Item /Applications/HueAndTheMenu.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] OneDrive (Microsoft Corporation - installed 2021-05-07) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] WD App Manager Helper (Western Digital Corporation Branded Products Group - installed 2019-10-06) Modern Login Item /Applications/WD App Manager/WD App Manager.app/Contents/Library/LoginItems/WD App Manager Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-07) RL Secure Plug-In Layer: (? - installed 2016-01-03) iPhotoPhotocast: 7.0 (Apple - installed 2014-05-24) NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28) AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-19) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-19) SharePointBrowserPlugin: 14.5.5 (? - installed 2015-10-04) Scorch: 6.2.0 (? - installed 2012-10-22) Silverlight: 5.1.50901.0 (? - installed 2016-12-14) JavaAppletPlugin: Java 7 Update 55 (? - installed 2014-05-24) 3rd Party Preference Panes: WDQuickView (Western Digital Corporation Branded Products Group - installed 2017-11-12) Backup: Time Machine information not available without Full Drive Access. 24 local snapshots Oldest local snapshot: 2021-05-04 17:19:32 Last local snapshot: 2021-05-07 08:07:47 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.31 (1 min ago) 2.51 (5 min ago) 2.07 (15 min ago) Nominal I/O speed: 0.50 MB/s File system: 20.89 seconds Write speed: 537 MB/s Read speed: 2706 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 29 % Idle: 69 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WD Sync Service 99.94 % (Western Digital Corporation Branded Products Group) EtreCheckPro 11.98 % (Etresoft, Inc.) WindowServer 4.72 % (Apple) kernel_task 1.68 % (Apple) bluetoothd 0.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 936 MB (Apple) WD Sync Service 874 MB (Western Digital Corporation Branded Products Group) EtreCheckPro 642 MB (Etresoft, Inc.) Music 372 MB (Apple) AMPLibraryAgent 281 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 21 KB (Apple) mDNSResponder 6 MB / 1 MB (Apple) Mail 2 MB / 22 KB (Apple) AirPlayXPCHelper 126 KB / 26 KB (Apple) trustd 70 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WD Sync Service 48 (Western Digital Corporation Branded Products Group) WindowServer 2 (Apple) launchd 0 (Apple) mDNSResponder 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 42 MB Used RAM: 7.65 GB Cached files: 8.31 GB Available RAM: 8.35 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-11 Speedtest (1.20) 2021-03-13 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-24 Numbers (11.0) 2021-03-24 Pages (11.0) 2021-03-27 Malwarebytes for Mac Deinstallationsprogramm (1.0) 2021-03-31 Keynote (11.0) 2021-04-06 GarageBand (10.4.3) 2021-04-14 Microsoft AutoUpdate (4.34.21041102) 2021-04-16 ShutterCount (4.9) 2021-04-19 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-21 macOS 11.3 (11.3) 2021-04-22 Outbank (2.38.2) 2021-04-27 OneDrive (21.062.0328) 2021-04-30 XProtectPlistConfigData (2145) 2021-05-02 The Unarchiver (4.3.3) 2021-05-04 HP Smart (12.7.0.1102) 2021-05-05 macOS 11.4 (11.4) 2021-05-05 MRTConfigData (1.78) Clean up: ~/Library/LaunchAgents/com.checkerinx.plist ~/Library/Application Support/PhotoshopMakeup/KenoPool Executable not found ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.Image-to-PDF-Free.plist ~/Library/Application Support/Webkinz/Yum Executable not found ~/Library/LaunchAgents/com.hp.productresearch.plist /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research Executable not found ~/Library/LaunchAgents/com.amazon.cloud-player.plist /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper Executable not found ~/Library/LaunchAgents/com.readerupdate.plist ~/Library/Application Support/ReaderUpdate/ReaderUpdate Executable not found ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 7-30 days): 2021-05-07 08:13:28 WD Sync Service.app High CPU Use (3 times) Executable: /Library/Application Support/WD Sync/WD Sync Service.app 2021-05-06 20:08:51 Music.app Crash (12 times) Executable: /System/Applications/Music.app Details: dyld3 mode 2021-05-05 21:56:36 trustd High CPU Use Executable: /usr/libexec/trustd 2021-05-05 21:29:04 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app End of report