EtreCheckPro version: 6.8.7 (68068) Report generated: 2024-12-15 11:40:05 Download EtreCheckPro from https://etrecheck.com Runtime: 4:49 Performance: Below Average Problem: Computer is restarting Description: Computer restarts after closing and when i open it the next day it say s that it has restarted because of a problem that occured. This happen ed twice now in the last two days and never before. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,3 1,4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 366 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.20 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.20 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (400.88 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.39 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.20 GB Shared values Size: 499.96 GB Free: 83.87 GB Available: 191.81 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 400.88 GB Shared values Size: 499.96 GB Free: 83.87 GB Available: 191.81 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.39 GB Shared values Size: 499.96 GB Free: 83.87 GB Available: 191.81 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 499.96 GB Free: 83.87 GB Available: 191.81 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 499.96 GB Free: 83.87 GB Available: 191.81 GB disk2s1 - N****n Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/N****n Read-only: Yes Size: 699 MB disk3s1 - A**i Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/A**i Read-only: Yes Size: 546 MB USB: USB 3.1 bus USB 3.1 bus USB2.0 Hub Cherry GmbH - CHERRY USB Keyboard PixArt - Cherry USB Optical Mouse USB Storage - USB Storage T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en4: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en5: iPhone System Software: macOS Sequoia 15.2 (24C101) Time since boot: Less than an hour Configuration Profiles: com.apple.wifi.managed EAPClientConfiguration/EAPFastProvisionPACAnonymously EAPClientConfiguration/TLSAllowTrustExceptions EAPClientConfiguration/UserPassword EAPClientConfiguration/PayloadCertificateAnchorUUID[0] EAPClientConfiguration/OuterIdentity EAPClientConfiguration/EAPFASTProvisionPAC ProxyType SSID_STR HIDDEN_NETWORK EAPClientConfiguration/OneTimeUserPassword EAPClientConfiguration/UserName EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/TTLSInnerAuthentication EAPClientConfiguration/AcceptEAPTypes[0] ProxyPACFallbackAllowed EncryptionType EAPClientConfiguration/EAPFASTUsePAC Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.ea.origin.WebHelper.plist Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper Details: Exact match found in the legitimate list - probably OK System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.07061 (Cisco - installed 2023-04-28) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.07061 (Cisco - installed 2023-07-06) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.10.10 - SDK 12) /Library/Extensions [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 191 Apple tasks [Running] 176 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 223 Apple tasks [Running] 202 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-04-15) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-10-04) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2023-04-28) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-03-17) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-09) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2024-09-28) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-28) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-10) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2021-10-12) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2024-10-04) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-10-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-27) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2023-07-06) Command: /usr/bin/open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2023-07-06) Command: /usr/bin/open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-10-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.ea.origin.WebHelper.plist (Not signed - installed 2021-03-18) Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-11-21) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-11) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-11) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Not signed - installed 2023-09-25) Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv User Login Items: [Not Loaded] AnkiApp Login Helper (App Store - installed 2024-12-14) Modern Login Item /Applications/AnkiApp.app/Contents/Library/LoginItems/AnkiApp Login Helper.app [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2024-10-23) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2024-12-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2024-12-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2024-12-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Running] Stickies (Apple - installed 2024-12-07) Application /System/Applications/Stickies.app [Not Loaded] WeatherMenu (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 777 Apple apps 93 3rd party apps 56 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] Flow macOS Widget - /Applications/Flow.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-27) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-12) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-27) Audio Plug-ins: MSTeamsAudioDevice: 2022.46.01.9 (Microsoft Corporation - installed 2022-11-28) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 9.05 (1 min ago) 43.09 (5 min ago) 28.02 (15 min ago) Nominal I/O usage: 0.22 MB/s File system: 29.37 seconds Write speed: 1787 MB/s Read speed: 2412 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 9 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 56.62 % (Etresoft, Inc.) PerfPowerServices 28.20 % (Apple) WindowServer 10.22 % (Apple) runningboardd 9.68 % (Apple) com.apple.WebKit.WebContent (5) 3.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 675 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 615 MB (Apple) kernel_task 335 MB (Apple) MTLCompilerService (13) 331 MB (Apple) mediaanalysisd 258 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 2 MB (Apple) SubmitDiagInfo 755 KB / 1 KB (Apple) biometrickitd 78 KB / 111 KB (Apple) mDNSResponder 58 KB / 54 KB (Apple) apsd 17 KB / 65 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) com.apple.WebKit.WebContent (5) 1 (Apple) Activity Monitor 1 (Apple) Dock 1 (Apple) Safari 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 144 MB Used RAM: 5.73 GB Cached files: 2.13 GB Available RAM: 2.27 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-10-17 XProtectPayloads (147) 2024-10-22 Flow (3.3.1) 2024-10-23 AusweisApp (2.2.2) 2024-11-17 iMovie (10.4.3) 2024-11-20 XProtectPlistConfigData (5283) 2024-12-02 Goodnotes (6.5.17) 2024-12-09 gesetze.io (2.7.17) 2024-12-10 ARMDCAgentInstaller (1.0.0) 2024-12-12 Mein Hintergrundbild (1.1.2) 2024-12-14 OneDrive (24.226.1110) 2024-12-14 Numbers (14.3) 2024-12-14 Pages (14.3) 2024-12-14 AnkiApp (9.8.0) 2024-12-14 Keynote (14.3) 2024-12-14 macOS 15.2 (15.2) Clean up: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found Diagnostics Information (past 60 days): 2024-12-14 19:05:31 Kernel Panic (3 times) First occurrence: 2024-12-14 18:05:49 Details: panic(cpu 0 caller 0xfffffff02647c9a8): ANS2 Recoverable Panic - asser t failed: [7442]:cmd fetch error for host 1 I\/O SQ, rresp code 2, sta tus_reg: 0x2100 - aspcore timer tick(15) Panicked task 0xffffffdf24492ca0: 0 pages, 232 threads: pid 0: kernel_ task 2024-12-14 17:44:02 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2024-12-14 17:25:03 apfsd High CPU Use Executable: /usr/libexec/apfsd 2024-12-14 17:18:13 lsd Crash (6 times) First occurrence: 2024-12-14 17:17:58 Executable: /usr/libexec/lsd 2024-12-14 16:38:08 Kernel Panic (2 times) First occurrence: 2024-12-14 15:38:23 Details: panic(cpu 1 caller 0xfffffff02541a9e0): "Speaker::allocateBuffers atte mpting to release\/re-allocate DMA buffer while DMA is streaming."@App leARMDMAAudioDevice.cpp:1707 Panicked task 0xffffffe00e0e8590: 873 pages, 19 threads: pid 49: bridg eaudiod 2024-12-10 14:18:40 spotlightknowledged High CPU Use Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-12-07 17:21:24 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/corespeechd-2024-12-07-172124.ips Crash (2 times) End of report