EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-24 10:19:19 Download EtreCheckPro from https://etrecheck.com Runtime: 2:53 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2014) - Vintage! iMac Model: iMac15,1 4 GHz Quad-Core Intel Core i7 (i7-4790K) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 7 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 843.13 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 429 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 9.67 GB used) disk2s5 - M*******************2 (APFS) (Shared - 1 MB used) disk2s6 - Update (APFS) (Shared - 5 MB used) disk2s7 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 7 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 843.13 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 429 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 9.67 GB used) disk2s5 - M*******************2 (APFS) (Shared - 1 MB used) disk2s6 - Update (APFS) (Shared - 5 MB used) disk2s7 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk3 - ST2000LM003 HN-M201RAD 2.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 2.00 TB disk4 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk4s1 - H********1 (APFS) (Shared - 864.47 GB used) Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] 3.12 TB (Shared - 843.13 GB used, 2.26 TB available, 2.24 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 429 MB used, 2.24 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 9.67 GB used, 2.24 TB free) APFS Mount point: /System/Volumes/VM disk2s5 - M*******************2 3.12 TB (Shared - 1 MB used, 2.24 TB free) APFS Mount point: /Volumes/M*******************2 disk2s6 - Update 3.12 TB (Shared - 5 MB used, 2.24 TB free) APFS Mount point: /System/Volumes/Update disk2s7s1 - Macintosh HD [APFS Snapshot] 3.12 TB (Shared - 15.05 GB used, 2.26 TB available, 2.24 TB free) APFS Mount point: / Read-only: Yes disk4s1 - H********1 2.00 TB (Shared - 864.47 GB used, 1.14 TB free) APFS Mount point: /Volumes/H********1 Encrypted Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface fw0: Thunderbolt FireWire iCloud Quota: 4.95 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 16 hours Notifications: EtreCheckPro.app one notification Safari.app 19 notifications Speedtest.app one notification AdBlock.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Qsync Client.app/Contents/MacOS/Qsync Client Login Item: /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app Login Item: /Applications/Qsync Client.app Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Apps: 9 Kernel Extensions: /Applications/VMware Fusion.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.19.9.1 (19.9.1) [Not Loaded] vmnet.kext - com.vmware.kext.vmnet (12.1.2) [Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (12.1.2) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 175 Apple tasks [Running] 139 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 184 Apple tasks [Running] 140 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed ) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed ) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-07) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-12-30) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-06-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-26) [Other] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2015-08-18) [Other] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2012-12-04) User Login Items: [Not Loaded] AusweisApp2AutostartHelper (Governikus GmbH & Co. KG - installed 2020-11-30) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Loaded] SpyderUtility (? - installed 2018-01-05) Application /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app [Not Loaded] Garmin Express Service (Garmin International - installed 2018-06-13) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] Launch Nikon Message Center 2 (NIKON CORPORATION - installed 2020-02-14) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Running] Qsync Client (? - installed 2016-10-07) Application /Applications/Qsync Client.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: SharePointBrowserPlugin: 14.5.5 (? - installed 2015-09-22) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-12) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-12) Unity Web Player: UnityPlayer version 5.3.8f1 (? - installed 2017-03-26) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-06-22) EPPEX Plugin: 10.0 (? - installed 2017-09-05) Safari Extensions: AdBlock Engine (App Store - installed 2021-04-23) AdBlock Icon (App Store - installed 2021-04-23) Google Analytics Opt-out Browser Add-on (Google, Inc. - installed 2019-02-25) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 3.12 TB - Disk used: 877.94 GB Destinations: H********1 [Local] (Last used) Total size: 2.00 TB Total number of backups: 27 Oldest backup: 2021-05-05 15:22:30 Last backup: 2021-05-24 10:08:51 8 local snapshots Oldest local snapshot: 2021-05-23 11:01:00 Last local snapshot: 2021-05-24 10:08:09 Performance: System Load: 1.55 (1 min ago) 1.39 (5 min ago) 1.58 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 17.33 seconds Write speed: 227 MB/s Read speed: 554 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.86 % (Apple) EtreCheckPro 4.30 % (Etresoft, Inc.) com.apple.WebKit.WebContent (15) 3.20 % (Apple) kernel_task 2.72 % (Apple) Safari 2.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (15) 3.42 GB (Apple) MTLCompilerService (61) 1.15 GB (Apple) EtreCheckPro 591 MB (Etresoft, Inc.) Microsoft Outlook 457 MB (Microsoft Corporation) mds_stores 239 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 15 MB / 106 KB (Apple) mDNSResponder 3 MB / 1 MB (Apple) netbiosd 90 KB / 30 KB (Apple) akd 11 KB / 6 KB (Apple) apsd 4 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Safari 2 (Apple) com.apple.WebKit.WebContent (15) 2 (Apple) Microsoft Excel 1 (Microsoft Corporation) Microsoft Outlook 0 (Microsoft Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 463 MB Used RAM: 10.79 GB Cached files: 4.76 GB Available RAM: 5.21 GB Swap Used: 37 MB Software Installs (past 60 days): Install Date Name (Version) 2021-03-31 Keynote (11.0) 2021-04-07 GarageBand (10.4.3) 2021-04-22 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-23 AdBlock (1.28.2) 2021-04-30 MRTConfigData (1.78) 2021-05-12 Microsoft Excel (16.49.21050901) 2021-05-12 Microsoft PowerPoint (16.49.21050901) 2021-05-12 Microsoft Word (16.49.21050901) 2021-05-12 Microsoft Outlook (16.49.21050901) 2021-05-12 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-05-14 Microsoft AutoUpdate (4.35.21050901) 2021-05-15 XProtectPlistConfigData (2146) Clean up: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Executable not found ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent Executable not found /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Executable not found Diagnostics Information (past 7-30 days): 2021-05-23 18:39:04 system_profiler Crash Executable: /usr/sbin/system_profiler Details: dyld3 mode arguments: ( "/usr/sbin/system_profiler", "-nospawn", "-xml", SPPrefPaneDataType, "-detailLevel", full ), dataType: SPPrefPaneDataType *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[__NSDictionaryM setObject:forKey:]: object cannot be nil (key: _name)' terminating with uncaught exception of type NSException abort() called 2021-05-23 10:02:44 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-05-20 11:55:06 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-05-18 10:31:50 com.apple.Safari.History Crash (2 times) Executable: /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices/com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History Details: *** CFHash() called with NULL *** 2021-05-17 14:25:22 cupsd Crash (2 times) Executable: /usr/sbin/cupsd Details: dyld3 mode abort() called cupsd(68717,0x10bc9ce00) malloc: *** error for object 0x7fb6ab713944: pointer being freed was not allocated End of report