EtreCheckPro version: 6.5.6 (6F041)
Report generated: 2022-04-08 09:13:39
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:51
Performance: Good

Problem: No problem - just checking

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Battery failure - Your battery is reporting that it needs to be serviced.
    System extension blocked - There are system extensions awaiting user approval.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    More than one antivirus app - This computer has multiple antivirus apps installed.
    High battery cycle count - Your battery may be losing capacity.
    Apps crashing - There have been numerous app crashes.
    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    System modifications - There are a large number of system modifications running in the background.
    x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
    MacBook Pro (Retina, 15-inch, Mid 2015)
    MacBook Pro Model: MacBookPro11,5
    2,5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core
    16 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 8 GB DDR3 1600 
        BANK 1/DIMM0 - 8 GB DDR3 1600 
    Battery: Health = Service Battery - Cycle count = 1127

Video Information:
    Intel Iris Pro - VRAM: 1536 MB
        Color LCD (built-in) 2560 x 1600
    AMD Radeon R9 M370X - VRAM: 2 GB

Drives:
    disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
    Internal PCI 8.0 GT/s x4 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 500.07 GB
            disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes)
                disk1s1 (APFS) [APFS Container] (Shared - 15.19 GB used)
                    disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 297 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used)
                disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
                disk1s5 - M******************n (APFS) [APFS Virtual drive] (Shared - 427.27 GB used)
                disk1s6 - Update (APFS) (Shared - 6 MB used)

Mounted Volumes:
    disk1s1s1 - Macintosh HD [APFS Snapshot]
        500.07 GB (Shared - 15.19 GB used, 193.46 GB available, 52.81 GB free)
        APFS
        Mount point: /
        Read-only: Yes

    disk1s2 - Preboot [APFS Preboot]
        500.07 GB (Shared - 297 MB used, 52.81 GB free)
        APFS
        Mount point: /System/Volumes/Preboot

    disk1s4 - VM [APFS VM]
        500.07 GB (Shared - 3.22 GB used, 52.81 GB free)
        APFS
        Mount point: /System/Volumes/VM

    disk1s5 - M******************n [APFS Virtual drive]
        500.07 GB (Shared - 427.27 GB used, 193.46 GB available, 52.81 GB free)
        APFS
        Mount point: /System/Volumes/Data

    disk1s6 - Update
        500.07 GB (Shared - 6 MB used, 52.81 GB free)
        APFS
        Mount point: /System/Volumes/Update

Network:
    Interface en4: USB 10/100 LAN
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en3: iPhone
    Interface bridge0: Thunderbolt Bridge

System Software:
    macOS Monterey 12.3.1 (21E258) 
    Time since boot: About a day

Notifications:
    AntivirusforMac.app
        16 notifications

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: CleanMyMac, AdGuard, Bitdefender, Apple, and Malwarebytes

Unsigned Files:
    Apps: 1

Old Applications:
    37 x86-only apps

System Extensions:
    [Running] Bitdefender.SPSE - version 1.5.3 (Bitdefender SRL - 2022-03-30)
        Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.3 (Bitdefender SRL - 2022-03-30)

    [Waiting for authorization] com.bitdefender.vpn.neprovider - version 4.1.1 (Bitdefender SRL - 2022-03-30)
        Application: /Applications/Bitdefender/Bitdefender VPN.app - version 3.1.2 (Bitdefender SRL - 2022-03-30)

Kernel Extensions:
    /Library/Application Support/com.adguard.Adguard/kext
        [Not Loaded] com.adguard.nfext_signed.kext - com.adguard.nfext (Performiks OOO, 1.0.5 - SDK 10.12)

    /Library/Extensions
        [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.28.0 - SDK 10.12)
        [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (HP Inc., 4.3.0 - SDK 10.10)

System Launch Daemons:
    [Not Loaded] 36 Apple tasks
    [Loaded] 191 Apple tasks
    [Running] 151 Apple tasks
    [Other] One Apple task

System Launch Agents:
    [Not Loaded] 15 Apple tasks
    [Loaded] 170 Apple tasks
    [Running] 170 Apple tasks
    [Other] One Apple task

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-03-30)
    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-03-30)
    [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2022-03-30)
    [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2022-03-30)
    [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2022-03-31)
    [Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2022-03-31)
    [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-03-30)
    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2022-03-30)
    [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2022-03-30)
    [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-03-30)
    [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-03-30)
    [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-30)
    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-30)
    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-03-30)
    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-03-30)

Launch Agents:
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-03-30)
    [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2022-03-30)
    [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-03-31)
    [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-03-31)
    [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-03-31)
    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2022-03-30)
    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2022-03-30)
    [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-03-30)
    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-03-30)
    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-03-30)

User Launch Agents:
    [Other] com.myheritage.familytreebuilder.checkupdates.plist (? 0 - installed 2017-09-23)

User Login Items:
    [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-03-23)
        Application
        /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app

    [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2022-03-30)
        Modern Login Item
        /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

    [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2022-03-30)
        Modern Login Item
        /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app

    [Not Loaded] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2022-03-30)
        Modern Login Item
        /Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app

    [Not Loaded] Calculator-app-launcher (App Store - installed 2022-03-30)
        Modern Login Item
        /Applications/Calculator Pro â ¢ Topbar App.app/Contents/Library/LoginItems/Calculator-app-launcher.app

    [Running] Google Chrome (Google LLC - installed 2022-04-07)
        Application
        /Applications/Google Chrome.app

    [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-03-24)
        Modern Login Item
        /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

    [Running] Macs Fan Control (Ilya Parniuk - installed 2022-03-30)
        Application
        /Applications/Macs Fan Control.app

    [Not Loaded] MyAddressHelper (App Store - installed 2022-03-30)
        Modern Login Item
        /Applications/MyAddress.app/Contents/Library/LoginItems/MyAddressHelper.app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-03-30)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-03-30)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Not Loaded] Wallpapers Helper (App Store - installed 2022-03-30)
        Modern Login Item
        /Applications/Wallpapers.app/Contents/Library/LoginItems/Wallpapers Helper.app

    [Loaded] WhatsApp (WhatsApp Inc. - installed 2022-04-03)
        Application
        /Applications/WhatsApp.app

    [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-03-31)
        Modern Login Item
        /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app

    [Loaded] SpeechSynthesisServer (Apple - installed 2022-03-26)
        Application
        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Internet Plug-ins:
    AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-03-30)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-03-30)

Audio Plug-ins:
    BoomAudio: 1.0.5 (Global Delight Technologies Pvt. Ltd - installed 2022-01-21)

3rd Party Preference Panes:
    Citrix HDX RealTime Media Engine (Citrix Systems, Inc. - installed 2022-03-30)

Backup:
    Skip System Files: Yes
    Auto backup: Yes
    Destinations: 
        T*********e [Local] (Last used)
            Total size: 2.00 TB
            Total number of backups: 23
            Oldest backup: 2020-01-30 01:58:25
            Last backup: 2022-03-30 09:52:01
    9 local snapshots
    Oldest local snapshot: 2022-04-07 10:23:58
    Last local snapshot: 2022-04-07 18:29:15

Performance:
    System Load: 2.28 (1 min ago) 2.22 (5 min ago) 2.91 (15 min ago)
    Nominal I/O speed: 4.25 MB/s
    File system: 35.73 seconds
    Write speed: 690 MB/s
    Read speed: 1897 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 5 %
    User: 13 %
    Idle: 82 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    softwareupdated 43.14 % (Apple)
    photoanalysisd 38.00 % (Apple)
    WindowServer 31.20 % (Apple)
    backupd-helper 14.76 % (Apple)
    kernel_task 12.28 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    Google Chrome Helper (Renderer) (19) 1.24 GB (Google LLC)
    EtreCheckPro 626 MB (Etresoft, Inc.)
    BDLDaemon 472 MB (Bitdefender SRL)
    Microsoft Excel 233 MB (Microsoft Corporation)
    Finder 201 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 10 MB / 1 MB (Apple)
    Mail 2 MB / 158 KB (Apple)
    apsd 295 KB / 113 KB (Apple)
    netbiosd 81 KB / 55 KB (Apple)
    rapportd 71 KB / 18 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    photoanalysisd 17 (Apple)
    Mail 5 (Apple)
    Finder 4 (Apple)
    photolibraryd 3 (Apple)
    WindowServer 3 (Apple)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 2.75 GB
    Used RAM: 8.72 GB
    Cached files: 4.53 GB

    Available RAM: 7.28 GB
    Swap Used: 365 MB

Software Installs (past 60 days):
    Install Date Name (Version)
    2022-03-30 macOS 12.3 (12.3)
    2022-03-30 XProtectPlistConfigData (2158)
    2022-03-30 MRTConfigData (1.91)
    2022-03-30 File Rename (1.4)
    2022-03-31 Citrix Workspace (22.03.1)
    2022-03-31 PhotoScape X (4.2.1)
    2022-03-31 The Unarchiver (4.3.4)
    2022-04-01 PDFify (3.4)
    2022-04-05 macOS 12.3.1 (12.3.1)

Clean up:
    ~/Library/LaunchAgents/com.myheritage.familytreebuilder.checkupdates.plist
        com.myheritage.familytreebuilder.checkupdates
        Executable not found

Diagnostics Information (past 7-30 days):
    2022-04-08 00:37:11 bluetoothd - High CPU Use (4 times)
        Executable: /usr/sbin/bluetoothd

    2022-04-07 16:09:43 Music.app - High CPU Use (7 times)
        Executable: /System/Applications/Music.app

    2022-04-07 15:04:57 AMPArtworkAgent - High CPU Use (3 times)
        Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPArtworkAgent

    2022-04-06 23:50:25 com.apple.quicklook.ThumbnailsAgent - Crash (5 times)
        Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent
        Details: 
            CoreFoundation: *** Terminating app due to uncaught exception 'NSFileH
            andleOperationException', reason: '*** -[NSConcreteFileHandle writeDat
            a:]: No space left on device'
            libc++abi.dylib: terminating with uncaught exception of type NSExcepti
            on
            libsystem_c.dylib: abort() called

    2022-04-06 23:40:13 bird - Crash (10 times)
        Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird
        Details: 
            CoreFoundation: *** Terminating app due to uncaught exception 'NSInter
            nalInconsistencyException', reason: 'Sqlite rollbacked transaction [<P
            QLStatement:0x7f9c05f1ea80 {release savepoint savepoint_0}>] because o
            f unrecoverable error [
             {
            NSDescription = "database or disk is full";
            SqliteExtendedCode = 13;
            SqliteSQL = "release savepoint savepoint_0";
            }>], aborting.'
            libc++abi.dylib: terminating with uncaught exception of type NSExcepti
            on
            libsystem_c.dylib: abort() called

    2022-04-06 12:14:19 WhatsApp.app - High CPU Use (2 times)
        Executable: /Applications/WhatsApp.app

    2022-04-05 18:53:04 AMPLibraryAgent - High CPU Use
        Executable: /System/Library/PrivateFrameworks/AMPLibrary.framework/Versions/A/Support/AMPLibraryAgent

    2022-04-05 15:33:07 photoanalysisd - High CPU Use
        Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


End of report