Adminâ  s MacBook Pro 2021-05-12
 EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-12 16:00:00
Download EtreCheckPro from https://etrecheck.com Runtime: 8:08
Performance: Below Average
Problem: No problem - just checking Major Issues:
Anything that appears on this list needs immediate attention.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement.
SSD too slow - SSD is showing poor performance.
No Time Machine backup - Time Machine backup not found.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run
by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
MacBook Air (13-inch, 2017)
MacBook Air Model: MacBookAir7,2
1,8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 179
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900
Drives:
disk0 - TS960GJDM820 960.20 GB (Solid State - TRIM: No) Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 959.99 GB
disk2 [APFS Virtual drive] 959.99 GB (Shared by 6 volumes)
disk2s1 - J**************n (APFS) [APFS Virtual drive] (Shared - 106.07 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk2s5 (APFS) [APFS Container] (Shared - 15.35 GB used)
disk2s5s1 - J******e (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk2s6 - Update (APFS) (Shared - 520 KB used)
disk1 - APPLE SD Card Reader 250.14 GB (SD Card) Internal USB 5 Gbit/s USB
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - T*******d (Mac OS Extended (Case-sensitive, Journaled)) 249.79 GB (229.59 GB used)
Mounted Volumes:
 disk1s2 - T*******d
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Adminâ  s MacBook Pro 2021-05-12
 249.79 GB (229.59 GB used, 20.21 GB available, 20.20 GB free) Mac OS Extended (Case-sensitive, Journaled)
Mount point: /Volumes/T*******d
disk2s1 - J**************n [APFS Virtual drive]
959.99 GB (Shared - 106.07 GB used, 845.38 GB available, 836.39 GB free) APFS
Mount point: /System/Volumes/Data
disk2s2 - Preboot [APFS Preboot]
959.99 GB (Shared - 285 MB used, 836.39 GB free) APFS
Mount point: /System/Volumes/Preboot
disk2s4 - VM [APFS VM]
959.99 GB (Shared - 1.07 GB used, 836.39 GB free) APFS
Mount point: /System/Volumes/VM
disk2s5s1 - J******e [APFS Snapshot]
959.99 GB (Shared - 15.35 GB used, 845.38 GB available, 836.39 GB free) APFS
Mount point: /
Read-only: Yes
disk2s6 - Update
959.99 GB (Shared - 520 KB used, 836.39 GB free) APFS
Mount point: /System/Volumes/Update
disk3s2 - T******************s
1.85 TB (449.00 GB used, 1.40 TB free)
Mac OS Extended (Case-sensitive, Journaled) Disk Image
Mount point: /Volumes/T******************s
Network:
Interface en3: TomTom GO 401 Interface en2: Bluetooth PAN Interface en5: TomTom GO 400 Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface bridge0: Thunderbolt Bridge
Printer sharing: Enabled
System Software:
macOS Big Sur 11.3.1 (20E241) Time since boot: Less than an hour
Security:
Gatekeeper: App Store and identified developers System Integrity Protection: Enabled
Antivirus software: Apple
Printer sharing: Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
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Adminâ  s MacBook Pro 2021-05-12
 Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist Executable: /Library/PrivilegedHelperTools/com.bombich.ccc Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater. plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Content s/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist Executable: /Library/Application Support/Avira Security/uninstaller.sh
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Content
s/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.pli st
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin
Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel .prefPane
Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane
Apps: 2
System Extensions:
[Running] Avira Scan Service - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-05-11)
Application: /Applications/Avira Security.app - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-05-11) Description: Provides the Antivirus Scans and Protections
Kernel Extensions:
/Library/Extensions
[Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)
System Launch Agents:
[Not Loaded] 17 Apple tasks [Loaded] 186 Apple tasks [Running] 131 Apple tasks
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Adminâ  s MacBook Pro 2021-05-12
 System Launch Daemons:
[Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 140 Apple tasks [Other] 2 Apple tasks
Launch Agents:
[Other] cn.com.zte.usbswapper.plist (? e65ef014 - installed 2009-01-09)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420 d.plist (Adobe Systems, Inc. - installed 2021-02-11)
[Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Other] com.epson.ecrp.launcher.plist (? 9f44d54 - installed 2013-06-11)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-13)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 7001a87e - installed 2020-12-09)
[Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2013-09-11)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2014-02-22)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-07-26)
[Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.uninstalld.plist (? 7bc7771e - installed 2021-03-18)
[Loaded] com.bombich.ccc.plist (? 41245744 - installed 2012-12-22)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-01-05)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-1
3)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-09-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-12-09)
[Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2015-10-31)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-03-31)
User Login Items:
[Not Loaded] CIJSUAgent (Canon Inc. - installed 2018-12-12)
Modern Login Item
/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAge
nt.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] WhatsApp Login Helper (App Store - installed 2021-05-02)
Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
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Adminâ  s MacBook Pro 2021-05-12
 [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-06-21)
Modern Login Item
/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-01-03) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-04-02)
AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2019-01-03) JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2021-01-24)
EPPEX Plugin: 10.0 (? - installed 2018-01-16)
Safari Extensions:
AdBlock Engine (App Store - installed 2021-04-26) AdBlock Icon (App Store - installed 2021-04-26)
3rd Party Preference Panes:
Java (? - installed 2020-12-09)
Paragon NTFS for Mac OS X (? - installed 2013-09-17)
Backup:
Time Machine information not available without Full Drive Access. 3 local snapshots
Oldest local snapshot: 2021-05-11 19:50:58
Last local snapshot: 2021-05-12 15:34:43
3rd party backup: Carbon Copy Cloner
Performance:
System Load: 2.08 (1 min ago) 1.94 (5 min ago) 1.86 (15 min ago) Nominal I/O speed: 1.52 MB/s
File system: 64.76 seconds
Write speed: 120 MB/s
Read speed: 103 MB/s
CPU Usage Snapshot: Type Overall System: 8 %
User: 3 %
Idle: 89 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location) kernel_task 13.24 % (Apple)
WindowServer 8.36 % (Apple)
backupd 7.62 % (Apple)
EtreCheckPro 5.08 % (Etresoft, Inc.) diskimages-helper 1.66 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 580 MB (Etresoft, Inc.)
MTLCompilerService (19) 328 MB (Apple)
com.avira.scanservice 198 MB (Avira Operations GmbH & Co. KG) com.apple.WebKit.WebContent (3) 173 MB (Apple)
mds_stores 136 MB (Apple)
Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 137 KB / 126 KB (Apple) apsd 6 KB / 26 KB (Apple)
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Adminâ  s MacBook Pro 2021-05-12
 com.avira.scanservice 6 KB / 993 B (Avira Operations GmbH & Co. KG) netbiosd 5 KB / 1 KB (Apple)
com.apple.WebKit.Networking 5 KB / 1 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple)
backupd 1 (Apple)
diskimages-helper 1 (Apple)
com.avira.scanservice 1 (Avira Operations GmbH & Co. KG) PerfPowerServices 0 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 39 MB Used RAM: 5.21 GB Cached files: 2.75 GB
Available RAM: 2.79 GB Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-05-10 SU_TITLE
2021-05-10 Ergänzendes Update für macOS (10.14.6) 2021-05-10 Safari (14.1)
2021-05-10 macOS Mojave Sicherheitsupdate 2021-003 (10.14.6) 2021-05-11 CompatibilityNotificationData (1.0.6)
2021-05-11 macOS Big Sur (11.3.1)
2021-05-11 macOS 11.3.1 (11.3.1)
2021-05-11 Avira Security (1.0)
2021-05-11 Solitaire Epic (1.2.8)
2021-05-11 Microsoft Excel (16.49.21050901) 2021-05-11 Microsoft OneNote (16.49.21050901) 2021-05-11 MRTConfigData (1.78)
2021-05-11 Microsoft Outlook (16.49.21050901) 2021-05-11 Microsoft PowerPoint (16.49.21050901) 2021-05-11 Microsoft Word (16.49.21050901)
Clean up:
/Library/LaunchAgents/cn.com.zte.usbswapper.plist
/Applications/ZTE Connection Manager.app/Contents/Resources/Mac_SwapperDemon.app/Contents/MacOS/
Mac_SwapperDemon Executable not found
/Library/LaunchAgents/com.epson.ecrp.launcher.plist
/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ec
rp
Executable not found
Diagnostics Information (past 7-30 days):
2021-05-11 22:26:18 backupd - High CPU Use
Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
2021-05-11 22:24:39 trustd - High CPU Use Executable: /usr/libexec/trustd
2021-05-11 19:58:14 cloudd - Crash
Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details:
dyld3 mode
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Adminâ  s MacBook Pro 2021-05-12
 *** Terminating app due to uncaught exception 'NSGenericException', re ason: 'Failed to step (6922): "select apsEnvironment, contextType, isC KSystemService, canMasquerade, canSetEnvironment, allowCustomAccounts,
canAccessProtectionData, canAccessZoneProtectionData, canSetDeviceIde ntifier, hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization,
allowsPowerNapScheduling, isOOPUI, allowsParticipantPII, displaysSyst emAcceptPrompt, entitlementPCSServiceName, canUseNonLegacyShareURL, al lowUnverifiedAccount, appIdentifier, clientPrefix, pushBundleID, assoc iatedApplicationBundleID, applicationContainerPath from AppBundle wher
e applicationID = ?" - errcode:1b0a, msg:"disk I/O error", size: (null ), path:/var/setup/*/CloudKitMetadata, fs:(null)/(null)'
terminating with uncaught exception of type NSException
abort() called
2021-05-11 19:58:14 TV.app - Crash Executable: /System/Applications/TV.app Details:
dyld3: launch started
Could not obtain real path to the container root (~/Library/Containers /com.apple.TV.TVCacheExtension/Data)
open() for F_GETPATH failed.
NSPOSIXErrorDomain:2 No such file or directory
2021-05-11 19:58:14 Music.app - Crash Executable: /System/Applications/Music.app Details:
dyld3: launch started
Could not obtain real path to the container root (~/Library/Containers /com.apple.Music.MusicCacheExtension/Data)
open() for F_GETPATH failed.
NSPOSIXErrorDomain:2 No such file or directory
2021-05-11 19:57:42 setoken - Crash
Executable: /System/Library/Frameworks/CryptoTokenKit.framework/PlugIns/setoken.appex/Contents/MacOS/
setoken Details:
dyld3: launch started
Could not obtain real path to the container root (~/Library/Containers /com.apple.CryptoTokenKit.setoken/Data)
open() for F_GETPATH failed.
NSPOSIXErrorDomain:2 No such file or directory
End of report
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