EtreCheckPro version: 6.8.7 (68068)
Report generated: 2024-12-29 14:23:53
Download EtreCheckPro from https://etrecheck.com
Runtime: 10:43
Performance: Poor

Problem: No problem - just checking

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
  Obsolete hardware - This computer may be considered obsolete.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  SSD too slow - SSD is showing poor performance.
  Heavy RAM usage - Apps are using a large amount of RAM.
  Apps crashing - There have been numerous app crashes.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Clean up - There are orphan files that could be removed.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2014)
    Status: Obsolete
  iMac Model: iMac15,1
  3,5 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core
  32 GB RAM - At maximum
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
    BANK 0/DIMM1 - 8 GB DDR3 1600  
    BANK 1/DIMM1 - 8 GB DDR3 1600  

Video Information:
  AMD Radeon R9 M290X - VRAM: 2 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - CT1000BX500SSD1 1.00 TB (Solid State - TRIM: No) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk3 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk3s1 - F****************n (APFS) [APFS Virtual drive] (217.43 GB used)
        disk3s2 - Preboot (APFS) [APFS Preboot] (283 MB used)
        disk3s3 - Recovery (APFS) [Recovery] (624 MB used)
        disk3s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk3s5 (APFS) [APFS Container] (15.32 GB used)
          disk3s5s1 - F********E (APFS) [APFS Snapshot] (15.32 GB used)
        disk3s6 - Update (APFS) (324 KB used)

  disk1 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x2 Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Container] 121.12 GB
      disk2 [APFS Virtual drive] 121.12 GB
        disk2s1 - F************O (APFS) (733 KB used)

  disk4 - JMicron Generic 500.11 GB
  External USB Up to 5 Gb/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 [APFS Container] 499.90 GB
      disk6 [APFS Virtual drive] 499.90 GB
        disk6s2 - E**********D (APFS) (433.41 GB used)

  disk5 - General UDisk 8.05 GB
  External USB Up to 480 Mb/s USB

Mounted Volumes:
  disk2s1 - F************O
    Filesystem: APFS
    Mount point: /Volumes/F************O
    Used: 733 KB
    Shared values
      Size: 121.12 GB
      Free: 121.00 GB
      Available: 121.01 GB

  disk3s1 - F****************n [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 217.43 GB
    Shared values
      Size: 1000.00 GB
      Free: 763.98 GB
      Available: 813.82 GB

  disk3s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 283 MB
    Shared values
      Size: 1000.00 GB
      Free: 763.98 GB

  disk3s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 2.15 GB
    Shared values
      Size: 1000.00 GB
      Free: 763.98 GB

  disk3s5s1 - F********E [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 15.32 GB
    Shared values
      Size: 1000.00 GB
      Free: 763.98 GB
      Available: 813.82 GB

  disk3s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 324 KB
    Shared values
      Size: 1000.00 GB
      Free: 763.98 GB

  disk6s2 - E**********D
    Filesystem: APFS
    Mount point: /Volumes/E**********D
    Used: 433.41 GB
    Shared values
      Size: 499.90 GB
      Free: 66.33 GB

  disk7s1 - B**********o
    Filesystem: Mac OS Extended
    Disk Image
    Mount point: /Volumes/B**********o
    Read-only: Yes
    Size: 380 MB

  disk9s2 - D****r
    Filesystem: Mac OS Extended
    Disk Image
    Mount point: /Volumes/D****r
    Read-only: Yes
    Size: 1.97 GB

  disk10s2 - D****r
    Filesystem: Mac OS Extended
    Disk Image
    Mount point: /Volumes/D******1
    Read-only: Yes
    Size: 1.97 GB

USB:
  USB 3.0 bus
    JMicron - USB to ATA/ATAPI Bridge
    Apple Inc. - BRCM20702 Hub
      Apple Inc. - Bluetooth USB Host Controller
    Apple Inc. - FaceTime HD Camera (Built-in)
    General - UDisk

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 11.51 GB available

  Firewall:
    Blocked apps:


System Software:
  macOS Big Sur 11.7.10 (20G1427) 
  Time since boot: About 76 days

Notifications:
  Safari.app
    38 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
    Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.snap.AssistantService.plist
    Executable: /Library/CoreMediaIO/Plug-Ins/DAL/SnapCamera.plugin/Contents/Resources/AssistantService

  Apps: 5

System Launch Daemons:
  [Not Loaded]  39 Apple tasks
  [Loaded]  176 Apple tasks
  [Running]  151 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  20 Apple tasks
  [Loaded]  158 Apple tasks
  [Running]  159 Apple tasks

Launch Daemons:
  [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-30)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-06-30)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-06-30)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-06-30)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Not Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2024-10-26)
    Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper

  [Not Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2024-10-26)
    Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper

  [Not Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2024-10-26)
    Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Helpers/com.teamviewer.UninstallerStarter --module Full

  [Not Loaded] com.xerox.AnalyticsAgent.plist (Xerox Corporation - installed 2024-07-10)
    Executable: /Library/PrivilegedHelperTools/com.xerox.AnalyticsAgent

Launch Agents:
  [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2024-05-31)
    Executable: /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-06-30)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-06-30)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant -checkForUpdates

User Launch Agents:
  [Other] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2019-10-20)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

  [Other] com.aviatainc.powerengage.XRTK.plist (Not signed - installed 2019-02-10)
    Command: /Applications/Xerox PowerENGAGE.app/Contents/MacOS/Xerox PowerENGAGE -LSRC autolaunch

  [Other] com.aviatainc.powerengage.helper.XRTK.plist (Not signed - installed 2019-03-09)
    Command: /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app/Contents/MacOS/EngageLauncher -LSRC autolaunch

  [Other] com.avira.macvpn.uninstall.plist (Not signed - installed 2019-05-04)
    Executable: /Library/Application Support/Avira/VPN/uninstall.sh

  [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Not signed - installed 2020-04-15)
    Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate

  [Other] com.epicgames.launcher.plist (Not signed - installed 2020-04-02)
    Command: /usr/bin/open '/Applications/Epic Games Launcher.app' --args -silent

  [Other] com.logmein.GoToMeeting.G2MAIRUploader.plist (Not signed - installed 2021-07-23)
    Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload

  [Other] com.logmein.GoToMeeting.G2MUpdate.plist (Not signed - installed 2021-07-23)
    Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate

  [Loaded] com.macpaw.CleanMyMac5.Updater.plist (MacPaw Inc. - installed 2024-10-21)
    Executable: ~/Library/Application Support/CleanMyMac_5/CleanMyMac_5_Updater.app/Contents/MacOS/CleanMyMac_5_Updater

  [Loaded] com.snap.AssistantService.plist (Not signed - installed 2022-02-18)
    Executable: /Library/CoreMediaIO/Plug-Ins/DAL/SnapCamera.plugin/Contents/Resources/AssistantService

  [Other] com.spotify.webhelper.plist (Not signed - installed 2018-05-27)
    Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper

  [Other] com.valvesoftware.steamclean.plist (Not signed - installed 2021-05-18)
    Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public

  [Not Loaded] org.virtualbox.vboxwebsrv.plist (Not signed - installed 2024-04-14)
    Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

User Login Items:
  [Loaded] CleanMyMac_5_HealthMonitor (MacPaw Inc. - installed 2024-10-21)
    Modern Login Item
    /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_HealthMonitor.app

  [Loaded] CleanMyMac_5_Menu (MacPaw Inc. - installed 2024-10-21)
    Modern Login Item
    /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_Menu.app

  [Not Loaded] DockerHelper (Docker Inc - installed 2024-12-25)
    Modern Login Item
    /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app

  [Loaded] OneDrive (Microsoft Corporation - installed 2024-08-12)
    Application
    /Applications/OneDrive.app

Applications:
  417 Apple apps
  94 3rd party apps
  24 x86-only apps
  5 unsigned apps

App Extensions:
  Finder sync extensions:
    [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app

  Plugins:
    [Loaded] Intents - /Applications/WhatsApp.app

  Notification providers:
    [Loaded] ServiceExtension - /Applications/WhatsApp.app

  Share services:
    [Not Loaded] OneNote - /Applications/Microsoft OneNote.app

  QuickLook Previews (legacy):
    DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator
      com.adobe.illustrator.ai-image *.ai
      public.text
      org.oasis-open.opendocument.spreadsheet *.ods
      org.oasis-open.opendocument.presentation *.odp

Audio Plug-ins:
  TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-09-17)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    E**********D [Local] (Last used)
  11 local snapshots
  Oldest local snapshot: 2024-12-28 14:56:01
  Last local snapshot: 2024-12-29 13:42:40

Performance:
  System Load: 2.17 (1 min ago) 2.26 (5 min ago) 2.07 (15 min ago)
  Nominal I/O usage: 0.63 MB/s
  File system: 413.90 seconds (timed out)
  Write speed: 392 MB/s
  Read speed: 491 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 6 %
  User: 12 %
  Idle: 82 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 22.96 % (Apple)
  com.apple.WebKit.WebContent (48) 17.60 % (Apple)
  BambuStudio (2) 6.22 % (Shanghai Lunkuo Technology Co., Ltd)
  EtreCheckPro 5.90 % (Etresoft, Inc.)
  Safari 3.34 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  com.apple.WebKit.WebContent (48) 9.04 GB (Apple)
  BambuStudio (2) 1.17 GB (Shanghai Lunkuo Technology Co., Ltd)
  EtreCheckPro 797 MB (Etresoft, Inc.)
  Safari 595 MB (Apple)
  Microsoft Word 278 MB (Microsoft Corporation)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 10.65 GB / 57 MB (Apple)
  BambuStudio 5 MB / 4 MB (Shanghai Lunkuo Technology Co., Ltd)
  com.apple.WebKit.Networking 5 MB / 2 MB (Apple)
  netbiosd 2 MB / 692 KB (Apple)
  CalendarAgent 266 KB / 324 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 11 (Apple)
  com.apple.WebKit.WebContent (48) 6 (Apple)
  Safari 5 (Apple)
  com.apple.Safari.History 3 (Apple)
  BambuStudio (2) 3 (Shanghai Lunkuo Technology Co., Ltd)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 19 MB
  Used RAM: 25.44 GB
  Cached files: 6.54 GB

  Available RAM: 6.56 GB
  Swap Used: 1.09 GB

Software Installs (past 60 days):
  Install Date Name (Version)
  2024-12-18 XProtectPlistConfigData (5284)
  2024-12-18 XProtectPayloads (149)
  2024-12-22 ‎WhatsApp (24.25.79)

Clean up:
  ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist
    ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate
    Executable not found
  ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist
    ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload
    Executable not found
  ~/Library/LaunchAgents/com.avira.macvpn.uninstall.plist
    /Library/Application Support/Avira/VPN/uninstall.sh
    Executable not found
  ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist
    /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility
    Executable not found
  ~/Library/LaunchAgents/com.aviatainc.powerengage.XRTK.plist
    /Applications/Xerox PowerENGAGE.app/Contents/MacOS/Xerox PowerENGAGE
    Executable not found
  ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
    /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
    Executable not found
  ~/Library/LaunchAgents/com.epicgames.launcher.plist
    /Applications/Epic Games Launcher.app
    Executable not found
  ~/Library/LaunchAgents/com.spotify.webhelper.plist
    ~/Library/Application Support/Spotify/SpotifyWebHelper
    Executable not found
  ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    ~/Library/Application Support/Steam/SteamApps/steamclean
    Executable not found
  ~/Library/LaunchAgents/com.aviatainc.powerengage.helper.XRTK.plist
    /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app/Contents/MacOS/EngageLauncher
    Executable not found

Diagnostics Information (past 60 days):
  2024-12-29 12:38:41 routined Crash (24 times)
    First occurrence: 2024-12-22 11:22:54
    Executable: /usr/libexec/routined
    Details:
      dyld3 mode
      *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
      ion', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot 
      be nil'
      terminating with uncaught exception of type NSException
      abort() called

  2024-12-29 10:55:56 signpost_reporter High CPU Use (2 times)
    First occurrence: 2024-12-27 10:52:44
    Executable: /usr/libexec/signpost_reporter

  2024-12-28 19:39:33 com.apple.WebKit.WebContent High CPU Use (12 times)
    First occurrence: 2024-12-22 13:32:22
    Details:
      Bundle controller class:
      BrowserBundleController

  2024-12-28 15:02:13 Microsoft Word.app High CPU Use
    Executable: /Applications/Microsoft Word.app

  2024-12-28 03:06:59 IMDPersistenceAgent Crash
    Executable: /System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersistenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent
    Details:
      dyld3 mode
      abort() called

  2024-12-24 12:08:45 AuthenticationServicesAgent Crash


End of report