EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-21 14:43:48 Download EtreCheckPro from https://etrecheck.com Runtime: 2:58 Performance: Poor Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Failing hard drive - This computer has a hard drive that appears to be failing. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Low disk space - This computer is running critically low on free hard drive space. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - L**************n (APFS) [APFS Virtual drive] (Shared - 943.73 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 127 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.04 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - L******c (APFS) (Shared - 11.21 GB used) disk2s6 - M**********m (APFS) (Shared - 48.01 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - L**************n (APFS) [APFS Virtual drive] (Shared - 943.73 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 127 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.04 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - L******c (APFS) (Shared - 11.21 GB used) disk2s6 - M**********m (APFS) (Shared - 48.01 GB used) disk3 - ST2000DM 001-1CH164 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - O*****n (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.90 TB used) Mounted Volumes: disk2s1 - L**************n [APFS Virtual drive] 1.03 TB (Shared - 943.73 GB used, 29.40 GB available, 16.88 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 16.88 GB free) APFS Mount point: /private/var/vm disk2s5 - L******c 1.03 TB (Shared - 11.21 GB used, 29.40 GB available, 16.88 GB free) APFS Mount point: / Read-only: Yes disk2s6 - M**********m 1.03 TB (Shared - 48.01 GB used, 16.97 GB available, 16.88 GB free) APFS Mount point: /Volumes/M**********m disk3s2 - O*****n 2.00 TB (1.90 TB used, 98.28 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/O*****n Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 156.11 GB available System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: /Library/LaunchDaemons/com.tobit.rfx-server.plist Executable: /etc/Radio.fx/rfx-server.app/Contents/MacOS/rfx-server Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist Executable: /usr/local/MacGPG2/libexec/fixGpgHome Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Executable: /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaudiosupporthelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist Executable: /usr/local/MacGPG2/libexec/shutdown-gpg-agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the legitimate list - probably OK Safari Extension: InteractiveSpeed Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Apps: 23 Kernel Extensions: /Applications/VMware Horizon Client.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.17.3.0 (17.3.0) /Library/Application Support/Fortinet/FortiClient/nke [Not Loaded] avkern2.kext - com.fortinet.fct.kext.avkern2 (1.0 - SDK 10.12) [Not Loaded] fctapnke.kext - com.fortinet.fct.kext.fctapnke (1.0 - SDK 10.12) [Not Loaded] ipseckern.kext - com.fortinet.fct.kext.ipsec (1.0 - SDK 10.12) [Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (1.0 - SDK 10.12) /Library/Extensions [Not Loaded] AmbrosiaAudioSupport.kext - com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.0.2) [Not Loaded] FormacLaptopDVB.kext - com.formac.FormacLaptopDVB (2.4.0b1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 126 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 189 Apple tasks [Running] 114 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Other] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2017-11-18) [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7 - installed 2020-03-17) [Loaded] com.divx.uninstall.player.plist (? 664f994d - installed 2020-03-17) [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c - installed 2020-03-17) [Loaded] com.divx.update.agent.plist (? a041d049 - installed 2017-08-02) [Running] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2019-01-30) [Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2019-01-30) [Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2019-01-30) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-18) [Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-11-29) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-03-17) [Other] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-11-29) [Loaded] org.gpgtools.Libmacgpg.xpc.plist (Lukas Pitschl - installed 2020-06-03) [Loaded] org.gpgtools.macgpg2.fix.plist (? d7ac5146 - installed 2020-06-03) [Running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (? df7bd0cf - installed 2020-06-03) [Loaded] org.gpgtools.updater.plist (Lukas Pitschl - installed 2020-06-03) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (? 6bb9d7ae - installed 2013-03-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Loaded] com.fortinet.forticlient.appfw.plist (Fortinet, Inc - installed 2019-01-30) [Running] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2019-01-30) [Running] com.fortinet.forticlient.epctrl.plist (Fortinet, Inc - installed 2019-01-30) [Running] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2019-01-30) [Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2019-01-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-30) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-06-19) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-03-17) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-03-17) [Other] com.tobit.rfx-server.plist (? 8f60ddd9 - installed 2013-08-01) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-11-12) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-11-12) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-11-27) User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2020-06-22) Modern Login Item /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] DeepL Launcher (Linguee GmbH - installed 2020-11-08) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepL Launcher.app [Not Loaded] Evernote Helper (Evernote - installed 2019-12-11) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-12-11) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-09) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-03-21) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: Silverlight: 5.1.30514.0 (? - installed 2018-12-02) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-09) DivX Web Player: 3.8.6.14 (? - installed 2018-12-02) AdobePDFViewer: 21.001.20142 (Adobe Systems, Inc. - installed 2021-03-09) EPPEX Plugin: 10.0 (? - installed 2018-12-02) Safari Extensions: DynamicIndexer (Emily Gray - installed 2021-02-22) InteractiveSpeed (? - installed 2020-04-05) Webex Meetings (Cisco - installed 2021-03-16) 3rd Party Preference Panes: FUSE (Benjamin Fleischer - installed 2019-09-15) GPG Suite (Lukas Pitschl - installed 2020-06-03) ParagonNTFS (Paragon Software GmbH - installed 2020-03-17) Backup: Skip System Files: No Auto backup: No Volumes being backed up: L******c: Disk size: 1.03 TB - Disk used: 1.01 TB Destinations: J***a [Local] (Last used) Total size: 3.00 TB Total number of backups: 2 Oldest backup: 2020-02-08 23:45:18 Last backup: 2020-12-18 23:22:03 Performance: System Load: 2.01 (1 min ago) 1.57 (5 min ago) 1.55 (15 min ago) Nominal I/O speed: 3.02 MB/s File system: 19.05 seconds Write speed: 84428032187676 MB/s Read speed: 0 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 11 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 21.40 % (Etresoft, Inc.) mdworker (5) 10.85 % (Apple) mdworker_shared (56) 7.88 % (Apple) WindowServer 5.50 % (Apple) kernel_task 4.93 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) mdworker_shared (56) 1.50 GB (Apple) EtreCheckPro 664 MB (Etresoft, Inc.) plugin-container (5) 542 MB (Mozilla Corporation) firefox 509 MB (Mozilla Corporation) mds_stores 423 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 226 KB (Apple) Mail 95 KB / 70 KB (Apple) apsd 36 KB / 103 KB (Apple) homed 19 KB / 11 KB (Apple) rapportd 8 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (56) 4 (Apple) WindowServer 3 (Apple) mds_stores 2 (Apple) mds 1 (Apple) Mail 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 7.62 GB Used RAM: 8.56 GB Cached files: 7.82 GB Available RAM: 15.44 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-03 PDF Reader Pro Lite (2.7.7) 2021-02-03 Numbers (10.0) 2021-02-03 Pages (10.0) 2021-02-03 Keynote (10.0) 2021-02-11 ARMDC Agent Installer (1.0.0) 2021-02-11 Mactracker (7.10.3) 2021-02-15 Adobe Acrobat Reader DC (21.001.20138) (21.001.20138) 2021-02-20 MKPlayer (1.4.2) 2021-02-20 Final Video Player (1.0.5) 2021-02-20 ePlayer Pro (5.2.6) 2021-02-25 Adobe Acrobat Reader DC (21.001.20140) (21.001.20140) 2021-03-06 HP Smart (5.7.2) 2021-03-09 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-03-09 Microsoft Remote Desktop (10.5.2) 2021-03-18 Microsoft AutoUpdate (4.33.21031401) 2021-03-20 Airmail (5.0.4) 2021-03-21 Telegram (7.6) 2021-03-21 WhatsApp (2.2108.9) 2021-03-21 GoodNotes (5.6.46) Diagnostics Information (past 7-30 days): 2021-03-20 14:24:28 photoanalysisd High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-03-18 13:14:36 /Library/Logs/DiagnosticReports/logd_2021-03-18-131436_B****c.crash Crash End of report