EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-27 21:10:27 Download EtreCheckPro from https://etrecheck.com Runtime: 2:26 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 2,4 GHz Quad-Core Intel Core i5 (i5-8279U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 71 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes) disk1s1 - M********************2 (APFS) (Shared - 971 KB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 464 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5 - M******************n (APFS) [APFS Virtual drive] (Shared - 404.24 GB used) disk1s6 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s6s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s7 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - M********************2 499.96 GB (Shared - 971 KB used, 79.84 GB available, 79.43 GB free) APFS Mount point: /Volumes/M********************2 Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 464 MB used, 79.43 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 79.43 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M******************n [APFS Virtual drive] 499.96 GB (Shared - 404.24 GB used, 80.81 GB available, 79.43 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s6s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.05 GB used, 80.81 GB available, 79.43 GB free) APFS Mount point: / Read-only: Yes disk1s7 - Update 499.96 GB (Shared - 2 MB used, 79.43 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en8: iPhone Interface en5: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.26 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 183 Apple tasks [Running] 131 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-18) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-11) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Calendar (Apple - installed 2020-01-01) Application /System/Applications/Calendar.app [Loaded] Mail (Apple - installed 2020-01-01) Application /System/Applications/Mail.app Internet Plug-ins: AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-10) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-27) Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2021-02-01 18:08:42 Last local snapshot: 2021-02-01 18:08:42 Performance: System Load: 1.31 (1 min ago) 1.63 (5 min ago) 1.66 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 14.69 seconds Write speed: 1412 MB/s Read speed: 2931 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 21.14 % (Etresoft, Inc.) WindowServer 8.36 % (Apple) kernel_task 1.90 % (Apple) bluetoothd 0.66 % (Apple) sharingd 0.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 552 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 512 MB (Apple) QuickLookUIService (3) 306 MB (Apple) kernel_task 202 MB (Apple) MTLCompilerService (11) 171 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 209 KB / 76 KB (Apple) biometrickitd 45 KB / 28 KB (Apple) apsd 5 KB / 36 KB (Apple) remoted 19 KB / 20 KB (Apple) corekdld 293 B / 29 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) TouchBarServer 0 (Apple) AXVisualSupportAgent 0 (Apple) com.apple.WebKit.Networking 0 (Apple) dasd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 415 MB Used RAM: 4.77 GB Cached files: 2.83 GB Available RAM: 3.23 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-02 macOS 11.2 (11.2) 2021-02-10 macOS 11.2.1 (11.2.1) 2021-02-12 ARMDC Agent Installer (1.0.0) 2021-02-13 Adobe Acrobat Reader DC (21.001.20135) (21.001.20135) 2021-02-16 Adobe Acrobat Reader DC (21.001.20138) (21.001.20138) 2021-02-22 Adobe Acrobat Reader DC (21.001.20140) (21.001.20140) 2021-02-25 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-02-25 macOS 11.2.2 (11.2.2) 2021-03-03 Zoom (5.5.13130.0228) 2021-03-09 macOS 11.2.3 (11.2.3) 2021-03-10 Antivirus One (3.6.5) 2021-03-10 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-11 Microsoft Teams (1.00.404971) 2021-03-17 Microsoft PowerPoint (16.47.21031401) 2021-03-17 Microsoft OneNote (16.47.21031401) 2021-03-17 Microsoft Outlook (16.47.21031401) 2021-03-17 Microsoft Word (16.47.21031401) 2021-03-18 Microsoft AutoUpdate (4.33.21031401) 2021-03-18 MRTConfigData (1.76) 2021-03-18 XProtectPlistConfigData (2142) 2021-03-24 Microsoft Excel (16.47.21032301) 2021-03-24 Numbers (11.0) 2021-03-24 Keynote (11.0) 2021-03-24 Pages (11.0) Diagnostics Information (past 7-30 days): 2021-03-25 22:31:11 QuickTime Player.app High CPU Use (2 times) Executable: /System/Applications/QuickTime Player.app 2021-03-23 15:12:39 QuickLookSatellite Crash (2 times) Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite Details: dyld3 mode qlmanage --diag 6571367.19784826 End of report