EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-05-18 19:16:03 Download EtreCheckPro from https://etrecheck.com Runtime: 41:41 Performance: Poor Problem: Other problem Description: systemcontrol/finder/systemsetting/bluetooth/apps not working Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Encrypting or decrypting - A drive is currently encrypting or decrypting. The computer may run more slowly than normal until the process finishes. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: Status: Supported iMac Model: iMac14,1 2.70 GHz i5-4570R CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - SanDisk SSD PLUS 1000GB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 5 volumes) disk1s1 - m***************n (APFS) [APFS Virtual drive] (520.06 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (84 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 - m*******D (APFS) (11.34 GB used) Mounted Volumes: disk1s1 - m***************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encryption/Decryption: in progress Used: 520.06 GB Shared values Size: 999.86 GB Free: 465.49 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 2.15 GB Shared values Size: 999.86 GB Free: 465.49 GB disk1s5 - m*******D Filesystem: APFS Mount point: / Encryption/Decryption: in progress Read-only: Yes Used: 11.34 GB Shared values Size: 999.86 GB Free: 465.49 GB USB: USB 3.0 bus Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Apple, Inc. - Keyboard Hub Apple Inc. - Apple Keyboard Logitech - USB Optical Mouse Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.43 TB available System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Notifications: Safari.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Avira, and Avast Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK System Extensions: [Running] Avira Scan Service - version 9.4.5 (Avira Operations GmbH & Co. KG - 2023-11-07) Application: /Applications/Avira Security.app - version 9.4.5 (Avira Operations GmbH & Co. KG - 2023-11-07) Description: Provides the Antivirus Scans and Protections [Not Loaded] Avast Antivirus Network Extension - version 11.1.280 (AVAST Software a.s. - 2023-12-04) Application: /Applications/Avast.app/Contents/Backend/utils/Avast Security.app - version 8.1.217 (AVAST Software a.s. - 2023-12-04) Kernel Extensions: /Applications/Avast.app [Loaded] AvastFileShield.kext - com.avast.FileShield (AVAST Software a.s., 4.0.0 - SDK 12) [Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (AVAST Software a.s., 2.1 - SDK 12) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 195 Apple tasks [Running] 108 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 210 Apple tasks [Running] 86 Apple tasks Launch Daemons: [Not Loaded] com.avast.hub.schedule.plist (Not signed - installed 2023-02-04) Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-04) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-12-04) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2023-12-17) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-12-04) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2023-12-17) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Running] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Library/Application Support/Avira Security/installd.app/Contents/MacOS/installd [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Library/Application Support/Avira Security/privd.app/Contents/MacOS/privd [Loaded] com.avira.security.uninstalld.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Library/Application Support/Avira Security/UninstallerHelper.app/Contents/Resources/uninstaller.sh [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-23) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Launch Agents: [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-04) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-12-17) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2023-12-04) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Library/Application Support/Avira Security/UIAgent.app/Contents/MacOS/UIAgent [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Applications/Avira Security.app/Contents/Helpers/Avira StatusMenu.app/Contents/MacOS/Avira StatusMenu [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2023-11-07) Executable: /Library/Application Support/Avira Security/Avira Updater.app/Contents/MacOS/Avira Updater User Login Items: [Not Loaded] DSLoginItemHelper (App Store - installed 2024-04-27) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2024-04-13) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Not Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2024-04-13) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app Applications: 365 apps 342 x86-only apps 3 unsigned apps App Extensions: Finder sync extensions: Avira Security Finder Extension - /Applications/Avira Security.app Safari extensions: Antivirus One - /Applications/Antivirus One.app SafeInCloud Safari Extension - /Applications/SafeInCloud Password Manager.app Audio Plug-ins: MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01) Safari Extensions: SafeInCloud Safari Extension (App Store - installed 2024-05-01) ToolbarSafariExtension (App Store - installed 2024-04-27) Backup: Time Machine information is limited without Full Disk Access Destinations: T**********e [Local] (Last used) 2 local snapshots Oldest local snapshot: 2023-02-04 11:46:36 Last local snapshot: 2023-02-04 17:32:56 Performance: System Load: 3.38 (1 min ago) 2.55 (5 min ago) 1.63 (15 min ago) Nominal I/O usage: 0.76 MB/s File system: 120.49 seconds (timed out) Write speed: 4 MB/s Read speed: 5 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 4 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) TrustedPeersHelper (2) 11.10 % (Apple) WindowServer 5.68 % (Apple) EtreCheckPro 5.40 % (Etresoft, Inc.) kernel_task 2.30 % (Apple) NotificationCenter (3) 1.75 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 726 MB (Etresoft, Inc.) MTLCompilerService (16) 478 MB (Apple) com.avira.scanservice 284 MB (Not signed) com.apple.WebKit.WebContent (3) 263 MB (Apple) Safari 146 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) cloudd 2 MB / 283 KB (Apple) mDNSResponder 561 KB / 8 KB (Apple) apsd 21 KB / 43 KB (Apple) com.avast.daemon 16 KB / 8 KB (AVAST Software a.s.) commerce 8 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) com.avira.scanservice 2 (Not signed) ReportCrash (2) 1 (Apple) cloudd 1 (Apple) pkd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 62 MB Used RAM: 4.02 GB Cached files: 3.91 GB Available RAM: 3.98 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-04-13 CleanMyMac X (4.15.3) 2024-04-27 Antivirus One (3.10.4) 2024-04-27 CapCut (3.8.0) 2024-05-01 SafeInCloud 2 (24.5.4) 2024-05-02 XProtectPayloads (133) 2024-05-08 XProtectPlistConfigData (2194) Diagnostics Information (past 60 days): 2024-05-18 18:40:06 TrustedPeersHelper - Crash (20 times) First occurrence: 2024-05-17 18:24:26 Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper Details: dyld3 mode 2024-05-18 17:36:16 PerfPowerServices - Crash (20 times) First occurrence: 2024-05-13 06:30:21 Executable: /usr/libexec/PerfPowerServices Details: dyld: launch, loading dependent libraries 2024-05-18 17:31:52 Finder.app - Crash (20 times) First occurrence: 2024-05-18 13:50:42 Executable: /System/Library/CoreServices/Finder.app Details: dyld: launch, loading dependent libraries 2024-05-18 17:26:44 assistantd - Crash (20 times) First occurrence: 2024-05-18 13:47:37 Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistantd Details: dyld: launch, loading dependent libraries 2024-05-18 17:25:47 bluetoothd - Crash (20 times) First occurrence: 2024-05-17 17:57:41 Executable: /usr/sbin/bluetoothd Details: dyld: launch, loading dependent libraries 2024-05-18 17:24:48 corespeechd - Crash (20 times) First occurrence: 2024-05-18 11:32:58 Executable: /System/Library/PrivateFrameworks/CoreSpeech.framework/corespeechd Details: dyld: launch, loading dependent libraries 2024-05-18 17:21:07 searchpartyuseragent - Crash (20 times) First occurrence: 2024-05-17 19:24:35 Executable: /usr/libexec/searchpartyuseragent Details: dyld: launch, loading dependent libraries 2024-05-18 16:56:17 searchpartyd - Crash (20 times) First occurrence: 2024-05-11 16:02:42 Executable: /usr/libexec/searchpartyd Details: dyld: launch, loading dependent libraries 2024-05-18 16:49:45 NotificationCenter.app - Crash (20 times) First occurrence: 2024-05-18 13:01:01 Executable: /System/Library/CoreServices/NotificationCenter.app Details: dyld3 mode 2024-05-18 16:24:08 findmydeviced - Crash (20 times) First occurrence: 2024-05-11 16:22:08 Executable: /usr/libexec/findmydeviced Details: dyld: launch, loading dependent libraries 2024-05-17 20:20:41 System Preferences.app - Crash (4 times) First occurrence: 2024-05-17 20:20:46 Executable: /System/Applications/System Preferences.app Details: dyld: launch, loading dependent libraries 2024-05-17 19:26:31 Mail.app - Crash (2 times) First occurrence: 2024-05-17 18:19:47 Executable: /System/Applications/Mail.app Details: dyld: launch, loading dependent libraries 2024-05-17 18:23:35 system_profiler - Crash (2 times) First occurrence: 2024-05-17 18:23:30 Executable: /usr/sbin/system_profiler Details: dyld3 mode arguments: ( "/usr/sbin/system_profiler", "-nospawn", "-xml", SPBluetoothDataType, "-detailLevel", full ), dataType: SPBluetoothDataType 2024-05-17 18:19:43 Photos.app - Crash (2 times) First occurrence: 2024-05-17 18:19:44 Executable: /System/Applications/Photos.app Details: dyld: launch, loading dependent libraries 2024-05-12 17:30:55 CleanMyMac-MAS.app - High CPU Use First occurrence: 2024-05-12 17:33:34 Executable: /Applications/CleanMyMac-MAS.app 2024-05-11 16:41:55 installer - Crash (2 times) First occurrence: 2024-05-11 16:37:03 Executable: /usr/sbin/installer Details: dyld: launch, loading dependent libraries 2024-05-11 12:10:50 locationd - Crash First occurrence: 2024-05-11 12:11:40 Executable: /usr/libexec/locationd Details: dyld3 mode 2024-05-11 11:40:05 SecurityAgent - Crash (12 times) First occurrence: 2024-05-11 11:39:24 Executable: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/MacOS/SecurityAgent Details: objc_msgSend() selector name: hash dyld3 mode loginwindow:login invoked 2024-05-11 11:38:08 loginwindow.app - Crash (2 times) First occurrence: 2024-05-11 11:38:16 Executable: /System/Library/CoreServices/loginwindow.app Details: objc_msgSend() selector name: hash 2024-05-11 07:22:01 photoanalysisd - High CPU Use (13 times) First occurrence: 2024-05-11 03:28:59 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report