roblem: No problem - just checking
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement.
System extensions installed - This computer has system extensions installed. System extensions can be diffic ult to uninstall.
No Time Machine backup - Time Machine backup not found.
Low disk space - This computer is running low on free hard drive space.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause
problems. They should be reviewed.
System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Air (13-inch, 2017) Status: Supported
MacBook Air Model: MacBookAir7,2
1,8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Battery: Health = Normal - Cycle count = 452
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB
disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (71.29 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (853 MB used)
disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)
disk1s5 (APFS) [APFS Container] (22.02 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (22.02 GB used) disk1s6 - Update (APFS) (118 MB used)
Mounted Volumes:
disk1s1 - M******************n [APFS Virtual drive] Filesystem: APFS
Mount point: /System/Volumes/Data
Used: 71.29 GB
Shared values
Size: 121.12 GB Free: 23.45 GB Available: 38.23 GB
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Charlènes MacBook Air 2023-06-05
 disk1s2 - Preboot [APFS Preboot] Filesystem: APFS
Mount point: /System/Volumes/Preboot Used: 853 MB
Shared values
Size: 121.12 GB Free: 23.45 GB
disk1s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM Used: 2.15 GB
Shared values
Size: 121.12 GB Free: 23.45 GB
disk1s5 [APFS Container]
Filesystem: APFS
Mount point: /System/Volumes/Update/mnt1 Used: 22.02 GB
Shared values
Size: 121.12 GB Free: 23.45 GB
disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 22.02 GB Shared values
Size: 121.12 GB Free: 23.45 GB Available: 38.23 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update Used: 118 MB
Shared values
Size: 121.12 GB Free: 23.45 GB
Network:
Interface en0: Wi-Fi 802.11 a/b/g/n/ac
Interface en3: iPhone
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Monterey 12.6.5 (21G531) Time since boot: About 3 days
Notifications:
EtreCheckPro.app one notification
Security:
Gatekeeper: App Store and identified developers System Integrity Protection: Enabled
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Charlènes MacBook Air 2023-06-05
 Antivirus software: Apple
Unsigned Files:
Apps: 1
Applications:
472 apps
39 x86-only apps 5 unsigned apps
System Extensions:
[Running] Cisco AnyConnect Socket Filter Extension - version 4.10.04071 (Cisco - 2022-01-19)
Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.04071 (Cisco - 2022-01-1
9)
Description: This system extension provides socket filter capabilities.
Kernel Extensions:
/Library/Application Support/Cisco/AnyConnect Secure Mobility Client
[Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.10.06 - SDK 11)
/Library/Application Support/Fortinet/FortiClient/nke
[Not Loaded] vpn_kext.kext - com.fortinet.fct.kext.ipsec (Fortinet, Inc, 1.0 - SDK 10.13)
[Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (Fortinet, Inc, 1.0 - SDK 10.15)
/Library/Extensions
[Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.31.0 - SDK 10.13)
[Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (HP Inc., 2.15.0 - SDK 10.14)
System Launch Daemons:
[Not Loaded] 40 Apple tasks [Loaded] 189 Apple tasks [Running] 152 Apple tasks [Other] One Apple task
System Launch Agents:
[Not Loaded] 18 Apple tasks [Loaded] 164 Apple tasks [Running] 175 Apple tasks
Launch Daemons:
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
[Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2021-12-08) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
[Loaded] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/fcconfig
[Loaded] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/fctservctl
[Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/fctctld
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-3 1)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/Standalo neUpdaterDaemon
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-31)
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Charlènes MacBook Air 2023-06-05
 Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveU pdaterDaemon
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-05-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-16) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/Teams
UpdaterDaemon
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-12-30) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-01-06) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full
Launch Agents:
[Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2022-01-19)
Command: open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'
[Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-01-19)
Command: open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification
.app'
[Loaded] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/CredentialStore
[Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/FCTLauncher
[Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2021-03-30) Executable: /Library/Application Support/Fortinet/FortiClient/bin/VPNControl
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-05-31) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandalo
neUpdater
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-05-20)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Micro
soft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
[Running] com.smarttech.SBWDKServiceSigned.plist (SMART Technologies ULC - installed 2023-05-11) Command: /Applications/SMART Technologies/SMART Settings.app/Contents/bin/sbsdk-server/SBWDKServic
e '/Applications/SMART Technologies/SMART Settings.app/Contents/bin/sbsdk-server/sbsdk-server.js'
[Not Loaded] com.smarttech.boardservice.login.plist (SMART Technologies ULC - installed 2023-05-11) Command: /Applications/SMART Technologies/SMART Settings.app/Contents/bin/SMARTBoardService.app/C
ontents/MacOS/SMARTBoardService -root
[Running] com.smarttech.boardservice.plist (SMART Technologies ULC - installed 2023-05-11)
Executable: /Applications/SMART Technologies/SMART Settings.app/Contents/bin/SMARTBoardService.app/C
ontents/MacOS/SMARTBoardService
[Not Loaded] com.smarttech.ink.plist (SMART Technologies ULC - installed 2023-05-11)
Command: /Applications/SMART Technologies/SMART Ink.app/Contents/MacOS/SMART Ink fromDaemon
[Running] com.smarttech.smartnotification.plist (SMART Technologies ULC - installed 2023-05-11)
Executable: /Applications/SMART Technologies/SMART Settings.app/Contents/bin/SystemNotifications.app/C
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Charlènes MacBook Air 2023-06-05
 ontents/MacOS/SystemNotifications
[Not Loaded] com.smarttech.systemtrayicon.plist (SMART Technologies ULC - installed 2023-05-11) Executable: /Applications/SMART Technologies/SMARTSystemMenu.app/Contents/MacOS/SMARTSystemMen
u
Full
User Launch Agents:
[Other] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Goo
gleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Goo
gleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

App Extensions:
File providers:
OneDrive File Provider - /Applications/OneDrive.app
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-01-06) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-01-06) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module
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Charlènes MacBook Air 2023-06-05
 Finder sync extensions:
OneDrive Finder Integration - /Applications/OneDrive.app
QuickLook Previews (legacy):
Skim - /Applications/SMART Technologies/SMART Ink Document Viewer.app
net.sourceforge.skim-app.skimnotes *.skim
net.sourceforge.skim-app.pdfd *.pdfd
SMART Notebook - /Applications/SMART Technologies/Notebook.app
com.smarttech.notebook.notebook *.notebook
Audio Plug-ins:
MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)
CoreMediaIO Plug-ins:
SDC450Driver: 7.0 (SMART Technologies ULC - installed 2023-05-11)
3rd Party Preference panels:
SMART Board (SMART Technologies ULC - installed 2023-05-11)
Backup:
Time Machine Not Configured!
Performance:
System Load: 2.69 (1 min ago) 3.21 (5 min ago) 3.43 (15 min ago) Nominal I/O usage: 0.05 MB/s
File system: 69.10 seconds
Write speed: 524 MB/s
Read speed: 1426 MB/s
CPU Usage Snapshot: Type Overall System: 2 %
User: 4 %
Idle: 94 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location) WindowServer 12.90 % (Apple)
EtreCheckPro 5.14 % (Etresoft, Inc.)
launchservicesd 3.60 % (Apple)
SystemNotifications 3.18 % (SMART Technologies ULC) kernel_task 2.22 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 898 MB (Apple)
EtreCheckPro 703 MB (Etresoft, Inc.)
Numbers 309 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (7) 288 MB (Apple) Pages 284 MB (Apple)
Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 8 MB / 52 KB (Apple)
mDNSResponder 2 MB / 509 KB (Apple) apsd 10 KB / 9 KB (Apple)
netbiosd 10 KB / 7 KB (Apple)
SMARTBoardService 150 B / 66 B (SMART Technologies ULC)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
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Charlènes MacBook Air 2023-06-05
 com.cisco.anyconnect.macos.acsockext 28 (Cisco) WindowServer 5 (Apple)
launchservicesd 0 (Apple)
symptomsd 0 (Apple)
SystemNotifications 0 (SMART Technologies ULC)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 179 MB Used RAM: 4.69 GB Cached files: 3.13 GB
Available RAM: 3.31 GB Swap Used: 54 MB
Software Installs (past 60 days):
Install Date Name (Version)
2023-04-14 macOS 12.6.5 (12.6.5)
2023-04-18 Adobe Digital Editions 4.5.11 (4.5.11.0) 2023-05-05 AusweisApp2 (1.26.4)
2023-05-10 XProtectPayloads (97)
2023-05-11 SMART Bildungssoftware (1.1.13.0) 2023-05-11 WhatsApp (2.2319.9)
2023-05-16 Microsoft Teams (1.00.611156) 2023-05-20 Microsoft AutoUpdate (4.59.23051401) 2023-06-02 Safari (16.5)
Diagnostics Information (past 7-30 days):
2023-06-03 05:57:15 triald - High CPU Use Executable: /usr/libexec/triald
2023-06-02 18:26:35 com.cisco.anyconnect.macos.acsockext - High CPU Use (2 times)