EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-16 14:13:35 Download EtreCheckPro from https://etrecheck.com Runtime: 3:44 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 2,9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 239 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1440 LG ULTRAWIDE 2560 x 1080 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 421.87 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 368 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.18 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.18 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 499.96 GB (Shared - 421.87 GB used, 113.57 GB available, 60.19 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 368 MB used, 60.19 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 60.19 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.18 GB used, 113.57 GB available, 60.19 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 6 MB used, 60.19 GB free) APFS Mount point: /System/Volumes/Update Network: Interface usbmodem1463300: MT65xx Preloader Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en10: USB 10/100/1000 LAN Interface en7: USB 10/100/1000 LAN 2 Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Printer sharing: Enabled System Software: macOS Monterey 12.3 (21E230) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 5 Old Applications: 25 x86-only apps System Extensions: [Not Loaded] MacKeeper Real-time Protection - version 5.8 (KROMTECH ALLIANCE CORP. - 2021-12-19) Application: /Applications/MacKeeper.app - version 5.8 (KROMTECH ALLIANCE CORP. - 2021-12-19) Description: MacKeeper Real-time Protection Kernel Extensions: /Applications/MacKeeper.app [Not Loaded] KAuthSecurityService.kext - com.mackeeper.KAuthSecurityService (1.0 - SDK 10.16) /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (17.1.1 51537 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (17.1.1 51537 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (17.1.1 51537 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (17.1.1 51537 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 191 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 180 Apple tasks [Running] 162 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.mackeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2021-12-19) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-03-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-02-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-04-29) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2022-03-16) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-03-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-03-15) [Not Loaded] com.oracle.java.Java-Updater.plist (? 3876e1f8 - installed 2018-10-06) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2022-03-16) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2022-03-16) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-12-15) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-12-15) User Login Items: [Not Loaded] App for WhatsApp Helper (App Store - installed 2017-02-12) Modern Login Item /Applications/App for WhatsApp.app/Contents/Library/LoginItems/App for WhatsApp Helper.app [Not Loaded] BatteryHealthHelper (App Store - installed 2018-10-06) Modern Login Item /Applications/Battery Health.app/Contents/Library/LoginItems/BatteryHealthHelper.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-02-13) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Microsoft Word (Microsoft Corporation - installed 2022-03-14) Application /Applications/Microsoft Word.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-03-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Wake Up Clock (App Store - installed 2021-12-14) Modern Login Item /Applications/Wake Up Clock.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 191 build 12 (? - installed 2018-11-11) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-11) Audio Plug-ins: Apowersoft Audio Device: 1.0.1.0 (Apowersoft Limited - installed 2020-04-29) 3rd Party Preference Panes: Java (? - installed 2018-11-11) Backup: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2022-03-15 19:23:11 Last local snapshot: 2022-03-16 13:41:31 Performance: System Load: 2.88 (1 min ago) 4.01 (5 min ago) 2.93 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 30.46 seconds Write speed: 1519 MB/s Read speed: 2943 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 19.86 % (Apple) EtreCheckPro 5.30 % (Etresoft, Inc.) kernel_task 3.48 % (Apple) bluetoothd 0.38 % (Apple) TeamViewer_Desktop 0.20 % (TeamViewer GmbH) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.photos.ImageConversionService 1015 MB (Apple) com.apple.WebKit.WebContent (15) 911 MB (Apple) Mail 870 MB (Apple) MTLCompilerService (25) 826 MB (Apple) EtreCheckPro 702 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 150 MB / 128 KB (Apple) com.apple.WebKit.Networking 15 MB / 46 KB (Apple) mDNSResponder 997 KB / 239 KB (Apple) apsd 244 KB / 134 KB (Apple) biometrickitd 160 KB / 179 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) com.apple.DriverKit.AppleUserECM (4) 0 (Apple) bluetoothd 0 (Apple) TeamViewer_Desktop 0 (TeamViewer GmbH) configd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 30 MB Used RAM: 7.23 GB Cached files: 8.74 GB Available RAM: 8.77 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-16 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-01-17 macOS 12.1 (12.1) 2022-02-13 HP Smart (13.4.2.1402) 2022-03-04 XProtectPlistConfigData (2157) 2022-03-09 Adobe Acrobat Reader DC (22.001.20085) (22.001.20085) 2022-03-10 The Unarchiver (4.3.4) 2022-03-14 macOS 12.2.1 (12.2.1) 2022-03-14 Microsoft Office (16.59.22031300) 2022-03-15 Paint S (6.0.2) 2022-03-15 macOS 12.3 (12.3) 2022-03-15 MRTConfigData (1.90) 2022-03-15 Microsoft AutoUpdate (4.45.22031300) 2022-03-15 Microsoft OneNote (16.59.22031300) 2022-03-15 Microsoft Outlook (16.59.22031300) 2022-03-15 Microsoft PowerPoint (16.59.22031300) 2022-03-15 Microsoft Word (16.59.22031300) 2022-03-16 Microsoft Excel (16.59.22031300) Diagnostics Information (past 7-30 days): 2022-03-16 12:37:08 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-03-16 11:00:02 Bridge Kernel Panic (40 times) 2022-03-16 10:53:59 triald High CPU Use (4 times) Executable: /usr/libexec/triald 2022-03-15 21:09:24 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2022-03-15 14:10:52 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2022-03-15 10:55:50 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-03-15 09:22:27 configd High CPU Use Executable: /usr/libexec/configd 2022-03-14 18:53:01 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2022-03-14 18:25:47 Safari.app High CPU Use (2 times) Executable: /Applications/Safari.app 2022-03-14 12:03:41 WindowServer High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2022-03-13 14:43:42 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-03-11 20:22:45 bird Crash Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird End of report