EtreCheck version: 5.7.1 (5243) Report generated: 2021-02-13 22:21:12 Download EtreCheck from https://etrecheck.com Runtime: 3:37 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Time machine Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3,3 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 24 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 4 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 4 GB DDR3 1867 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk2 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk2s1 - S**********n (APFS) (Shared - 15.05 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared) disk2s6 - Update (APFS) (Shared) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 - M*******************n (APFS) [APFS Virtual drive] (Shared - 399.54 GB used) disk3s2 (APFS) [APFS Container] (Shared) disk3s2s1 - M*********** (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk3s3 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used) disk3s4 - Recovery (APFS) [Recovery] (Shared) disk3s5 - VM (APFS) [APFS VM] (Shared - 12.89 GB used) disk3s7 - Update (APFS) (Shared - 2 MB used) disk4 - Seagate Expansion+ 5.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 5.00 TB disk5 [APFS Virtual drive] 5.00 TB (Shared by 1 volumes) disk5s2 - b********** (APFS) (Shared - 359.95 GB used) Mounted Volumes: disk2s1 - S**********n 121.12 GB (Shared - 15.05 GB used, 102.72 GB free) APFS Mount point: /Volumes/S**********n Read-only: Yes disk3s1 - M*******************n [APFS Virtual drive] 2.00 TB (Shared - 399.54 GB used, 1.64 TB available, 1.57 TB free) APFS Mount point: /System/Volumes/Data disk3s2s1 - M*********** [APFS Snapshot] 2.00 TB (Shared - 15.05 GB used, 1.64 TB available, 1.57 TB free) APFS Mount point: / Read-only: Yes disk3s3 - Preboot [APFS Preboot] 2.00 TB (Shared - 328 MB used, 1.57 TB free) APFS Mount point: /System/Volumes/Preboot disk3s5 - VM [APFS VM] 2.00 TB (Shared - 12.89 GB used, 1.57 TB free) APFS Mount point: /System/Volumes/VM disk3s7 - Update 2.00 TB (Shared - 2 MB used, 1.57 TB free) APFS Mount point: /System/Volumes/Update disk5s2 - b********** 5.00 TB (Shared - 359.95 GB used, 4.64 TB free) APFS Mount point: /Volumes/b*********1 disk6s2 - V***********************r 50 MB (50 MB used) Mac OS Extended Disk Image Mount point: /Volumes/V***********************r Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.2.1 (20D74) Time since boot: About 8 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, AVG, and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.avg.update.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avg.userinit.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist Executable: /Library/Application Support/AVGAntivirus/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.init.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK System Extensions: [Running] AVG Antivirus System Extension - version 1.2.74 (AVG Technologies CZ, s.r.o. - 2020-12-14) Application: /Applications/AVGAntivirus.app - version 1.2.74 (AVG Technologies CZ, s.r.o. - 2020-12-14) Kernel Extensions: /Applications/AVGAntivirus.app AVGFileShield.kext - com.avg.FileShield (4.0.0 - SDK 10.16) AVGPacketForwarder.kext - com.avg.PacketForwarder (2.1 - SDK 10.16) /Library/Extensions ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.8.105 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 164 Apple tasks [Running] 150 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 141 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-02-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-02-06) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-02-06) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-02-06) [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2021-02-06) [Loaded] com.avg.userinit.plist (? 3ed33f6f - installed 2021-02-06) [Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-12-08) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-02-06) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-02-06) [Not Loaded] com.avg.hub.schedule.plist (? a81c8beb - installed 2021-02-06) [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2021-02-06) [Loaded] com.avg.init.plist (? b7d61217 - installed 2021-02-06) [Loaded] com.avg.uninstall.plist (? 70fb3cd - installed 2021-02-06) [Loaded] com.avg.update.plist (? 3d634b49 - installed 2021-02-06) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-02-06) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-12-08) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-12-08) User Launch Agents: [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-02-06) User Login Items: [Loaded] ChatMate for WhatsApp AppStore Helper (App Store - installed 2021-02-06) Modern Login Item /Applications/ChatMate for WhatsApp.app/Contents/Library/LoginItems/ChatMate for WhatsApp AppStore Helper.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2021-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2021-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2021-02-13) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] PhotoSyncHelper (App Store - installed 2021-02-06) Modern Login Item /Applications/PhotoSync.app/Contents/Library/LoginItems/PhotoSyncHelper.app [Not Loaded] SyncFoldersProStartAtLogin (App Store - installed 2021-02-10) Modern Login Item /Applications/Sync Folders Pro.app/Contents/Library/LoginItems/SyncFoldersProStartAtLogin.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-02-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: ParagonNTFS (Paragon Software GmbH - installed 2020-12-08) Backup: Time Machine information not available without Full Drive Access. 9 local snapshots Oldest local snapshot: 2021-02-13 10:06:15 Last local snapshot: 2021-02-13 22:11:07 Performance: System Load: 1.21 (1 min ago) 1.46 (5 min ago) 1.49 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 35.51 seconds Write speed: 113 MB/s Read speed: 175 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 17.71 % (App Store) Other processes 10.76 % (?) Activity Monitor 0.58 % (Apple) CCXProcess 0.26 % (Adobe Systems, Inc.) Core Sync 0.12 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 616 MB (App Store) Dock 256 MB (Apple) Mail 255 MB (Apple) Photos 224 MB (Apple) Safari 204 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 7 MB / 2 MB (?) Mail 439 KB / 10 KB (Apple) com.apple.WebKit.Networking.xpc 9 KB / 9 KB (Apple) Notes 5 KB / 2 KB (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 4.63 GB Used RAM: 10.10 GB Cached files: 9.26 GB Available RAM: 13.90 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-02-06 macOS 11.2 (11.2) 2021-02-06 XProtectPlistConfigData (2139) 2021-02-06 MoneyMoney (2.4.2) 2021-02-06 Kindle (1.30.0) 2021-02-06 Pages (10.0) 2021-02-06 Numbers (10.0) 2021-02-06 Keynote (10.0) 2021-02-06 ApolloOne (2.9.3) 2021-02-06 FAX.de FaxCenter (1.0.5) 2021-02-06 App for WhatsApp (3.6.1) 2021-02-06 ChatMate for WhatsApp (4.3.1) 2021-02-06 AVG AntiVirus (19.8) 2021-02-06 AVGHUB 2021-02-07 Voice Update - Helena (1.14.4) 2021-02-10 Sync Folders Pro (4.3) 2021-02-10 Commander One (3.0) 2021-02-13 macOS 11.2.1 (11.2.1) 2021-02-13 MRTConfigData (1.73) 2021-02-13 product 2021-02-13 EtreCheck (5.7.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report