EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-26 12:38:23 Download EtreCheckPro from https://etrecheck.com Runtime: 2:54 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 209.43 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 521 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 7 MB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 209.43 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 521 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 7 MB used) disk3 - Apple Built In SDXC Reader 3.96 GB Internal Secure Digital disk3s1 - H**A (MS-DOS FAT32) 3.96 GB (627 MB used) disk4 - Lexar JumpDrive 16.02 GB External USB 5 Gbit/s USB disk4s1 - L***R (MS-DOS FAT32) 16.02 GB (11.41 GB used) Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] 1.03 TB (Shared - 209.43 GB used, 798.40 GB available, 795.09 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 521 MB used, 795.09 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 795.09 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.33 GB used, 798.40 GB available, 795.09 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 7 MB used, 795.09 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - H**A 3.96 GB (627 MB used, 3.34 GB available, 3.33 GB free) MS-DOS FAT32 Mount point: /Volumes/H**A disk4s1 - L***R 16.02 GB (11.41 GB used, 4.61 GB available, 4.59 GB free) MS-DOS FAT32 Mount point: /Volumes/L***R Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 15.61 GB available System Software: macOS Big Sur 11.5.2 (20G95) Time since boot: Less than an hour Notifications: Duden dictionaries.app one notification (one scheduled) EtreCheckPro.app one notification Safari.app 75 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.philandro.anydesk.Tray.plist Executable: /usr/local/bin/adwrap_anydesk --agent-tray Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.avira.macvpn.uninstall.plist Executable: /Library/Application Support/Avira/VPN/uninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.philandro.anydesk.service.plist Executable: /usr/local/bin/adwrap_anydesk --service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Apps: 15 Old Applications: 125 x86-only apps Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (12.9.0 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 193 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 199 Apple tasks [Running] 119 Apple tasks Launch Daemons: [Loaded] AviraPhantomVPNHelper.plist (Avira Holding GmbH & Co. KG - installed 2019-05-21) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-03-16) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-01-05) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-27) [Loaded] com.philandro.anydesk.Helper.plist (philandro Software GmbH - installed 2018-04-12) [Not Loaded] com.philandro.anydesk.service.plist (? 5b27a740 - installed 2018-04-12) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-04-20) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-05-14) [Running] openvpn.plist (Avira Holding GmbH & Co. KG - installed 2019-05-22) Launch Agents: [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-08-29) [Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-03-16) [Other] com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-03-16) [Other] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-03-16) [Not Loaded] com.philandro.anydesk.Tray.plist (? 4f186de2 - installed 2018-05-28) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-05-14) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-05-14) User Launch Agents: [Loaded] com.avira.macvpn.uninstall.plist (? 0 - installed 2018-05-31) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-07-14) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-07-14) User Login Items: [Loaded] Calculator-app-launcher (App Store - installed 2020-10-08) Modern Login Item /Applications/Calculator Pro â ¢ Topbar App.app/Contents/Library/LoginItems/Calculator-app-launcher.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-16) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-05-02) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Running] SpeechSynthesisServer (Apple - installed 2020-01-01) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: CitrixICAClientPlugIn: 12.9.0 (? - installed 2018-03-30) Safari Extensions: Instapaper (App Store - installed 2021-05-04) Save to Pocket (App Store - installed 2021-05-04) Webex (Cisco - installed 2021-07-22) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.75 (1 min ago) 1.60 (5 min ago) 0.79 (15 min ago) Nominal I/O speed: 7.12 MB/s File system: 17.69 seconds Write speed: 781 MB/s Read speed: 1406 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 10 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.20 % (Etresoft, Inc.) WindowServer 3.54 % (Apple) kernel_task 1.50 % (Apple) cfprefsd (3) 0.22 % (Apple) USBserver 0.10 % (? - /Library/Printers/Brother/Utilities/Server/USBserver.app) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 702 MB (Etresoft, Inc.) Preview 115 MB (Apple) mdworker_shared (11) 108 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (3) 107 MB (Apple) Safari 76 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 30 KB / 25 KB (Apple) apsd 9 KB / 15 KB (Apple) PasswordBreachAgent 10 KB / 949 B (Apple) cloudd 7 KB / 2 KB (Apple) rapportd 1 KB / 718 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) lsd (2) 1 (Apple) AddressBookSourceSync 0 (Apple) assistantd 0 (Apple) notifyd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.95 GB Used RAM: 3.08 GB Cached files: 2.97 GB Available RAM: 4.92 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-09 Planny (5.3) 2021-07-24 Vectornator (4.2.1) 2021-08-08 PDF Reader Pro Lite (2.8.2) 2021-08-08 Telegram (7.9) 2021-08-16 Twitter (8.76) 2021-08-23 macOS 11.5.2 (11.5.2) 2021-08-24 MRTConfigData (1.82) 2021-08-24 XProtectPlistConfigData (2150) Clean up: /Library/LaunchAgents/com.citrix.ServiceRecords.plist /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Executable not found /Library/LaunchAgents/com.citrix.ReceiverHelper.plist /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Executable not found Diagnostics Information (past 7-30 days): 2021-08-26 11:57:20 Malwarebytes Anti-Malware.app Crash (11 times) Executable: /Applications/Malwarebytes Anti-Malware.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: 'encodeDataAt:ofObjCType: unencodable type (^{Authorizat ionOpaqueRef=})' abort() called terminating with uncaught exception of type NSException End of report