EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-11-01 13:09:50 Download EtreCheckPro from https://etrecheck.com Runtime: 1:53 Performance: Excellent Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, M1, 2020) MacBook Pro Model: MacBookPro17,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 39 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 7 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 623 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 24.36 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 24.36 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 429 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 1.84 GB used) disk3s4 - Update (APFS) (Shared - 605 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 149.93 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 985 MB used) disk2s2 - Update (APFS) (Shared - 25 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 7 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 623 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk2s1 - Recovery [Recovery] 5.37 GB (Shared - 985 MB used, 4.36 GB free) APFS Mount point: /System/Volumes/Update/SFR/mnt1 disk3s1 [APFS Container] 245.11 GB (Shared - 24.36 GB used, 65.66 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Partitions: disk3s1s1 disk3s1s1 - Macintosh HD [APFS Snapshot] 245.11 GB (Shared - 24.36 GB used, 112.28 GB available, 65.66 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 245.11 GB (Shared - 429 MB used, 65.66 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 245.11 GB (Shared - 605 MB used, 65.66 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 245.11 GB (Shared - 149.93 GB used, 112.28 GB available, 65.66 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 245.11 GB (Shared - 2.15 GB used, 65.66 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en6: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 106.32 GB available System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 37 days Notifications: EtreCheckPro.app 2 notifications DrCleanerProPlus.app one notification (one scheduled) WhatsApp.app 10 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 5 Old Applications: 11 x86-only apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 168 Apple tasks [Running] 155 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 148 Apple tasks [Running] 165 Apple tasks Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-02) [Running] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-09-17) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-02-20) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-22) [Loaded] com.zoenzo.iMyMac.Agent.plist (FoneDog Technology Limited - installed 2021-03-02) Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-02) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-03-01) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-09-17) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-09-17) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-09-17) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-29) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-07-10) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-07-10) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-15) User Login Items: [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2021-02-24) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-02-24) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] TCLoginItemHelperProPlus (App Store - installed 2021-10-28) Modern Login Item /Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/TCLoginItemHelperProPlus.app [Not Loaded] Launcher Disabler (App Store - installed 2021-10-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2021-10-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PowerMyMacCrashReporter (FoneDog Technology Limited - installed 2021-02-20) Modern Login Item /Applications/PowerMyMac.app/Contents/Library/LoginItems/PowerMyMacCrashReporter.app [Not Loaded] PowerMyMacMenu (FoneDog Technology Limited - installed 2021-02-20) Modern Login Item /Applications/PowerMyMac.app/Contents/Library/LoginItems/PowerMyMacMenu.app [Loaded] StartUpHelper (Spotify - installed 2021-09-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-09-19) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-03-17) Modern Login Item ~/Desktop/TeamViewerMeeting.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-02) Safari Extensions: Shoop Cashback & Gutscheine Extension (App Store - installed 2021-10-27) Backup: Time Machine Not Configured! Performance: System Load: 2.05 (1 min ago) 1.92 (5 min ago) 1.82 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 6.64 seconds Write speed: 1584 MB/s Read speed: 2310 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 12 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Microsoft Teams Helper (Renderer) (6) 29.40 % (Microsoft Corporation) WindowServer 25.52 % (Apple) EtreCheckPro 21.94 % (Etresoft, Inc.) kernel_task 15.24 % (Apple) Citrix Viewer 12.74 % (Citrix Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Teams Helper (Renderer) (6) 7.01 GB (Microsoft Corporation) com.apple.WebKit.WebContent (9) 1011 MB (Apple) WhatsApp Helper (Renderer) (2) 1008 MB (WhatsApp Inc.) Teams 975 MB (Microsoft Corporation) WhatsApp 614 MB (WhatsApp Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 1.58 GB / 1 MB (Apple) mDNSResponder 258 MB / 195 MB (Apple) netbiosd 825 KB / 361 KB (Apple) apsd 351 KB / 238 KB (Apple) rapportd 158 KB / 100 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Microsoft Teams Helper (Renderer) (6) 13 (Microsoft Corporation) WindowServer 7 (Apple) coreaudiod 5 (Apple) Microsoft Teams Helper (GPU) 2 (Microsoft Corporation) Citrix Viewer 2 (Citrix Systems, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 25 MB Used RAM: 15.12 GB Cached files: 872 MB Available RAM: 897 MB Swap Used: 1.09 GB Software Installs (past 60 days): Install Date Name (Version) 2021-09-13 MRTConfigData (1.84) 2021-09-19 Citrix Workspace (21.08.1) 2021-09-22 Microsoft Teams (1.00.422368) 2021-10-01 XProtectPlistConfigData (2151) 2021-10-24 OneDrive (21.196.0921) 2021-10-27 Shoop Cashback & Gutscheine (3.0.0) 2021-10-28 Cleaner One Pro (6.2.1) Diagnostics Information (past 7-30 days): 2021-10-30 09:23:43 Citrix Viewer.app High CPU Use Executable: /Library/Application Support/Citrix Receiver/Citrix Viewer.app 2021-10-26 12:01:20 assistantd Crash Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistantd Details: dyld3 mode nw_segment_freelist_insert VERIFY sg->sg_state == NW_SEG_STATE_MAPPED failed End of report