EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-15 18:11:03 Download EtreCheckPro from https://etrecheck.com Runtime: 2:60 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 16 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 271.14 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 611 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 319 KB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.05 GB used, 275.08 GB available, 212.71 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 271.14 GB used, 275.08 GB available, 212.71 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 295 MB used, 212.71 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 212.71 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 319 KB used, 212.71 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en7: USB 10/100/1000 LAN Interface en6: USB 10/100 LAN Interface en5: USB 10/100 LAN 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en10: Bluetooth PAN 2 Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 110.52 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 3 hours Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist Executable: /Library/Application Support/Avira Security/uninstaller.sh Apps: 4 System Extensions: [Running] Avira Scan Service - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-04-01) Application: /Applications/Avira Security.app - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-04-01) Description: Provides the Antivirus Scans and Protections Kernel Extensions: /Applications/duet.app [Not Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.12.1 - SDK 10.13) [Not Loaded] DDJ-SR2 USBAudio.kext - com.pioneerdj.driver.DDJ-SR2Audio (2.1.0 - SDK 10.10) [Not Loaded] DJM-S9 USBAudio.kext - com.pioneerdj.driver.DJM-S9Audio (3.0.0 - SDK 10.16) [Not Loaded] SL4.10.9.kext - com.rane.driver.sl4 (2.0.1f1 - SDK 10.11) [Not Loaded] TrimDriver.kext - org.cindori.TrimDriver (1.0 - SDK 10.12) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 178 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 175 Apple tasks [Running] 148 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09) [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2020-11-27) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2020-11-27) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-15) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-05-25) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-05-25) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-05) [Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18) [Loaded] com.avira.security.uninstalld.plist (? 7bc7771e - installed 2021-03-18) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2020-11-27) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2020-11-27) [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2020-07-08) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-27) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-05-25) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-05-25) [Loaded] org.cindori.TEHelper.plist (Oskar Groth - installed 2018-10-25) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-15) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-15) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2018-10-25) Modern Login Item /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-07-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-12-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] Activity Monitor (Apple - installed 2020-01-01) Application /System/Applications/Utilities/Activity Monitor.app Internet Plug-ins: AdobePDFViewer: 19.008.20071 (Adobe Systems, Inc. - installed 2018-09-20) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-09-20) Backup: Auto backup: Yes Destinations: E*****K [Local] (Last used) Total size: 1.50 TB Total number of backups: 22 Oldest backup: 2019-10-20 20:41:27 Last backup: 2021-04-06 02:14:08 2 local snapshots Oldest local snapshot: 2021-04-06 02:13:08 Last local snapshot: 2021-04-15 18:07:57 Performance: System Load: 2.14 (1 min ago) 2.38 (5 min ago) 2.33 (15 min ago) Nominal I/O speed: 0.36 MB/s File system: 22.74 seconds Write speed: 2372 MB/s Read speed: 2017 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 23.64 % (Etresoft, Inc.) WindowServer 18.06 % (Apple) kernel_task 5.77 % (Apple) com.apple.AppleUserHIDDrivers (13) 3.88 % (Apple) Activity Monitor 1.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 609 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (4) 481 MB (Google, Inc.) kernel_task 316 MB (Apple) Google Chrome 301 MB (Google, Inc.) Dock 212 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 605 KB / 101 KB (Apple) biometrickitd 253 KB / 37 KB (Apple) Mail 185 KB / 14 KB (Apple) apsd 8 KB / 31 KB (Apple) remoted 16 KB / 16 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) AMPDeviceDiscoveryAgent 2 (Apple) com.apple.AppleUserHIDDrivers (13) 1 (Apple) Activity Monitor 1 (Apple) sysmond 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 4.38 GB Used RAM: 5.19 GB Cached files: 6.43 GB Available RAM: 10.81 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-27 macOS Catalina 10.15.7 Supplemental Update (10.15.7) 2021-03-15 iMovie (10.2.3) 2021-04-01 XProtectPlistConfigData (2143) 2021-04-01 Avira Security Update (1.0) 2021-04-03 Safari (14.0.3) 2021-04-03 Cleaner One (6.1.2) 2021-04-03 Keynote (11.0) 2021-04-03 Numbers (11.0) 2021-04-03 Pages (11.0) 2021-04-05 macOS Big Sur (11.2.3) 2021-04-05 macOS 11.2.3 (11.2.3) 2021-04-05 MRTConfigData (1.76) 2021-04-08 GarageBand (10.4.3) 2021-04-09 HP Smart (12.6.2.1067) 2021-04-12 Microsoft PowerPoint (16.48.21041102) 2021-04-12 Microsoft Excel (16.48.21041102) 2021-04-12 Microsoft OneNote (16.48.21041102) 2021-04-12 Microsoft Outlook (16.48.21041102) 2021-04-12 Microsoft Word (16.48.21041102) 2021-04-15 Microsoft AutoUpdate (4.34.21041102) 2021-04-15 DJM-S9 Audio Driver (3.0.0) 2021-04-15 Serato DJ Pro (2.5.0.2061) Diagnostics Information (past 7-30 days): 2021-04-15 14:22:48 legacyLoader-x86_64 Crash (3 times) Executable: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/XPCServices/legacyLoader-x86_64.xpc/Contents/MacOS/legacyLoader-x86_64 Details: dyld3 mode Crashing on exception: NSConcreteMutableAttributedString initWithStrin g:: nil value 2021-04-15 13:46:52 WindowServer Crash (3 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2021-04-12 19:41:08 GPU:IG MetalDevice for accelerator(0x13f33): 0x7fcad561d5a8 (MTLDevice: 0x7fc ad9ec2000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt elFramebuffer@0 boot-args: 2021-04-14 20:30:17 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report