EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-14 17:57:23 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Computer is restarting Description: Reproduzierbar stürzt mein MacBook Air M1 ab, wenn ich den USB-C-Hub a bstecke. Seit einigen Wochen MacOS Version: macOS Big Sur 11.6.3 Dockingstation: HOTUCG Multiport USB C Hub An Dockingstation angeschlossen sind: Monitor (mit Netzteil), externe SSD Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 29 Video Information: Apple M1 C34J79x 3440 x 1440 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 680 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 606 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 845 MB used) disk3s4 - Update (APFS) (Shared - 9 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 311.25 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 852 MB used) disk2s2 - Update (APFS) (Shared - 29 KB used) disk6 - Samsung PSSD T7 1.00 TB External USB 480 Mbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 1000.00 GB disk7 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk7s2 - D************g (APFS) (Shared - 451.11 GB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 680 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 994.66 GB (Shared - 15.75 GB used, 765.32 GB available, 664.92 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 994.66 GB (Shared - 606 MB used, 664.92 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 994.66 GB (Shared - 9 MB used, 664.92 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 994.66 GB (Shared - 311.25 GB used, 765.32 GB available, 664.92 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 994.66 GB (Shared - 1.07 GB used, 664.92 GB free) APFS Mount point: /System/Volumes/VM disk7s2 - D************g 1000.00 GB (Shared - 451.11 GB used, 548.68 GB free) APFS Mount point: /Volumes/D************g Encrypted Network: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en6: iPhone Interface en7: USB 10/100/1000 LAN Interface en9: Ethernet Adapter (en4) Interface en8: Ethernet Adapter (en3) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: Bluetooth PAN System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About 2 hours Notifications: Keka.app one notification CleanMyMac X.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Bitdefender, and CleanMyMac Unsigned Files: Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Old Applications: 19 x86-only apps System Extensions: [Running] Bitdefender.SPSE - version 1.5.3 (Bitdefender SRL - 2022-02-03) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.3 (Bitdefender SRL - 2022-02-03) [Not Loaded] com.bitdefender.vpn.neprovider - version 4.0.1 (Bitdefender SRL - 2022-02-03) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 4.0.1 (Bitdefender SRL - 2021-05-30) Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622)) [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622)) /Library/Extensions [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.35.00 - SDK 10.15) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15) [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (2.0.0 - SDK 10.16) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 177 Apple tasks [Running] 158 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 170 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-09-16) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-09-16) [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2022-02-03) [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2021-12-23) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-05-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-30) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-02-12) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-10-29) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2022-01-26) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-17) Launch Agents: [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2021-12-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-30) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-09-16) User Launch Agents: [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-01-29) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-02-14) User Login Items: [Running] 1Password 7 (AgileBits Inc. - installed 2022-01-14) Application /Applications/1Password 7.app [Running] 1Password Extension Helper (AgileBits Inc. - installed 2022-01-14) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2022-01-14) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] AdGuard Login Helper (App Store - installed 2021-08-08) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Not Loaded] AusweisApp2AutostartHelper (App Store - installed 2022-01-19) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2021-05-30) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Running] CalcTape (App Store - installed 2021-11-07) Application /Applications/CalcTape.app [Not Loaded] CardhopLauncher (App Store - installed 2022-01-23) Modern Login Item /Applications/Cardhop.app/Contents/Library/LoginItems/CardhopLauncher.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2022-02-11) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2022-02-11) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] GoodTask (App Store - installed 2022-02-11) Application /Applications/GoodTask.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-02-09) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] magnetLauncher (App Store - installed 2022-01-14) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Running] OneDrive (Microsoft Corporation - installed 2021-07-21) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Safari (Apple - installed 2022-02-06) Application /Applications/Safari.app [Running] Signal (Quiet Riddle Ventures LLC - installed 2022-02-11) Application /Applications/Signal.app [Running] Spark (App Store - installed 2022-01-14) Application /Applications/Spark.app [Not Loaded] Taptile Timetracking Helper (App Store - installed 2021-09-15) Modern Login Item /Applications/Timetracking3.app/Contents/Library/LoginItems/Taptile Timetracking Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2021-05-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-11-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Calendar (Apple - installed 2022-02-06) Application /System/Applications/Calendar.app [Running] Contacts (Apple - installed 2022-02-06) Application /System/Applications/Contacts.app [Running] Messages (Apple - installed 2022-02-06) Application /System/Applications/Messages.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) nplastpass: 4.1.7 (? - installed 2020-11-14) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2021-04-28) InstantOn: 11.1.4 (? - installed 2021-04-28) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-09-16) CoreMediaIO Plug-ins: LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2021-03-24) Backup: Skip System Files: Yes Auto backup: Yes Destinations: D************g [Local] (Last used) Total size: 999.79 GB Total number of backups: 56 Oldest backup: 2021-10-29 15:35:08 Last backup: 2022-02-14 17:20:59 20 local snapshots Oldest local snapshot: 2022-02-13 18:07:27 Last local snapshot: 2022-02-14 17:16:46 Performance: System Load: 1.83 (1 min ago) 2.45 (5 min ago) 2.30 (15 min ago) Nominal I/O speed: 10.16 MB/s File system: 22.32 seconds Write speed: 3169 MB/s Read speed: 1989 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 20.82 % (Apple) EtreCheckPro 18.32 % (Etresoft, Inc.) BDLDaemon 11.18 % (Bitdefender SRL) kernel_task 4.83 % (Apple) Spark 3.88 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (16) 796 MB (Apple) Microsoft Teams Helper (Renderer) (5) 715 MB (Microsoft Corporation) MTLCompilerService (70) 426 MB (Apple) EtreCheckPro 382 MB (Etresoft, Inc.) BDLDaemon 316 MB (Bitdefender SRL) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 7 MB / 2 MB (Apple) Spark 3 MB / 3 MB (App Store) apsd 327 KB / 446 KB (Apple) CalendarAgent 43 KB / 32 KB (Apple) Notes 28 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 12 (Apple) Spark 3 (App Store) mds_stores 2 (Apple) cloud-drive-daemon 2 (Synology Inc.) bluetoothd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 15 MB Used RAM: 15.07 GB Cached files: 936 MB Available RAM: 951 MB Swap Used: 26 MB Software Installs (past 60 days): Install Date Name (Version) 2022-01-12 Spark (2.11.10) 2022-01-14 Microsoft Excel (16.57.22011101) 2022-01-14 Microsoft Outlook (16.57.22011101) 2022-01-14 Microsoft PowerPoint (16.57.22011101) 2022-01-14 Microsoft Word (16.57.22011101) 2022-01-14 Cardhop (2.0.8) 2022-01-17 Zoom (5.9.1.3506) 2022-01-19 Faxbot (2.6.2) 2022-01-19 Faxbot System Plug-In 2022-01-19 Parcel (7.3.1) 2022-01-19 Instapaper Save (1.3) 2022-01-19 AusweisApp2 (1.22.3) 2022-01-22 macOS 11.6.2 (11.6.2) 2022-02-02 GoodTask (6.9.5) 2022-02-04 XProtectPlistConfigData (2155) 2022-02-05 Twitter (8.98.1) 2022-02-07 macOS 11.6.3 (11.6.3) 2022-02-08 Microsoft Remote Desktop (10.7.6) 2022-02-08 GoodNotes (5.8.0) 2022-02-09 Microsoft To Do (2.63.1) 2022-02-09 HP Smart (13.4.2.1402) 2022-02-12 Microsoft Teams (1.00.502570) 2022-02-13 Safari (15.3) 2022-02-14 macOS Monterey (12.2.1) 2022-02-14 RosettaUpdateAuto (1.0.0.0.1.1644188504) 2022-02-14 macOS 12.2.1 (12.2.1) 2022-02-14 MRTConfigData (1.88) Diagnostics Information (past 7-30 days): 2022-02-14 17:19:03 backupd High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-02-14 15:41:50 TLL Crash Executable: /Library/Bitdefender/*/AntivirusforMac.app Details: AppKit: Crashing on exception: Extension context of class NSExtensionC ontext has not supplied an auxiliary connection host protocol. 2022-02-14 14:20:35 signpost_reporter High CPU Use (5 times) Executable: /usr/libexec/signpost_reporter 2022-02-14 13:58:55 AntivirusforMac.app High CPU Use Executable: /Library/Bitdefender/*/AntivirusforMac.app 2022-02-13 13:05:13 mdsync High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-02-13 12:43:17 photolibraryd Crash (2 times) Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: dyld3 mode Shutting down PLServerPhotoLibraryBundle reason code 41021 End of report