EtreCheckPro version: 6.6 (66014) Report generated: 2022-04-23 08:01:48 Download EtreCheckPro from https://etrecheck.com Runtime: 3:34 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,3 2,5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 7 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 750M - VRAM: 2 GB Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 260.64 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 336 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.32 GB used) disk1s6 - Update (APFS) (Shared - 680 KB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 500.07 GB (Shared - 260.64 GB used, 245.35 GB available, 222.98 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 336 MB used, 222.98 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1 MB used, 222.98 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 500.07 GB (Shared - 15.32 GB used, 245.35 GB available, 222.98 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 500.07 GB (Shared - 680 KB used, 222.98 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi Interface en5: Thunderbolt Ethernet Interface bridge0: Thunderbolt Bridge Interface en3: Bluetooth PAN iCloud Quota: 8.13 GB available System Software: macOS Big Sur 11.6.5 (20G527) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/npSurveillancePlugin_1.0.0.975.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 2 Old Applications: 31 x86-only apps Kernel Extensions: /Applications/duet.app [Not Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] CanonCUPSFAXUSBClassDriver.kext - com.canon.cups.fax.print.kext.usbprintclass (4.8.1 - SDK 10.10) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 186 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 181 Apple tasks [Running] 136 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-18) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-04-12) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-21) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-04-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-04-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.soma-zone.BackupLoupe.Helper.plist (Robby Pahlig - installed 2020-11-12) [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2021-09-22) [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Running] de.devolo.networkservice.plist (devolo AG - installed 2021-08-08) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2019-08-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-18) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-21) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-21) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-04-21) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Loaded] de.devolo.networkservice.notify.plist (devolo AG - installed 2021-08-08) User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2014-11-26) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-18) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-16) [Other] com.expressvpn.ExpressVPN.agent.plist (Not signed - installed 2019-09-07) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-08-23) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-08-23) [Other] com.synology.CloudStationDrive.plist (Not signed - installed 2021-10-05) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-04-23) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2017-08-24) [Loaded] com.zibity.MacDropAnyDonationProcessor.plist (Sebastian Hallum Clarke - installed 2018-10-07) User Login Items: [Not Loaded] All-in-One Messenger Login Helper (App Store - installed 2020-04-25) Modern Login Item /Applications/All-in-One Messenger.app/Contents/Library/LoginItems/All-in-One Messenger Login Helper.app [Not Loaded] App for WhatsApp Helper (App Store - installed 2016-08-17) Modern Login Item /Applications/App for WhatsApp.app/Contents/Library/LoginItems/App for WhatsApp Helper.app [Not Loaded] DeepL Launcher (Linguee GmbH - installed 2021-10-22) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepL Launcher.app [Not Loaded] ATLoginItemHelper (App Store - installed 2021-07-10) Modern Login Item /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app [Not Loaded] TfNLaunchHelper (App Store - installed 2021-09-03) Modern Login Item /Applications/Netmo.app/Contents/Library/LoginItems/TfNLaunchHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-20) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2018-11-01) Modern Login Item /Applications/myTuner Radio Pro.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2016-12-03) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-08-17) AdobePDFViewer: 18.011.20058 (Adobe Systems, Inc. - installed 2018-08-17) npSurveillancePlugin_1.0.0.975: SurveillancePlugin_x86_64 1.0.0.975 (? - installed 2016-09-09) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-09-27) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-04-12) Safari Extensions: TranslateMe (App Store - installed 2020-11-14) Backup: Time Machine information not available without Full Drive Access. 11 local snapshots Oldest local snapshot: 2022-04-22 06:13:55 Last local snapshot: 2022-04-22 23:40:29 Performance: System Load: 2.08 (1 min ago) 3.06 (5 min ago) 2.05 (15 min ago) Nominal I/O speed: 0.12 MB/s File system: 19.16 seconds Write speed: 734 MB/s Read speed: 778 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 3 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 12.06 % (Apple) com.apple.WebKit.GPU 10.52 % (Apple) EtreCheckPro 7.82 % (Etresoft, Inc.) WindowServer 6.46 % (Apple) com.apple.WebKit.Networking 5.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (10) 1.34 GB (Apple) EtreCheckPro 651 MB (Etresoft, Inc.) MTLCompilerService (20) 340 MB (Apple) kernel_task 258 MB (Apple) Mail 169 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 47 MB / 209 KB (Apple) mDNSResponder 756 KB / 172 KB (Apple) devolonetsvc 146 KB / 2 KB (devolo AG) cloud-drive-daemon 59 KB / 79 KB (Synology Inc.) Mail 102 KB / 20 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.GPU 7 (Apple) WindowServer 4 (Apple) com.apple.WebKit.Networking 3 (Apple) coreaudiod 1 (Apple) diskimages-helper (2) 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 4.47 GB Used RAM: 5.62 GB Cached files: 5.91 GB Available RAM: 10.38 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-04-20 macOS 11.6.5 (11.6.5) 2022-04-20 XProtectPlistConfigData (2158) 2022-04-20 macOS Installer Notification (2.0) 2022-04-20 MRTConfigData (1.91) 2022-04-21 Microsoft Office Licensing Helper (0) 2022-04-21 Safari (15.4) 2022-04-21 Google Drive (1.3.16.180) 2022-04-21 Microsoft AutoUpdate (4.46.22042001) Clean up: ~/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found ~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.synology.CloudStationDrive.plist /Applications/Synology Cloud Station.app Executable not found Diagnostics Information (past 7-30 days): 2022-04-22 21:15:43 WindowServer High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2022-04-22 21:07:36 GPU:IG&NV MetalDevice for accelerator(0x0): 0x0 (MTLDevice: 0x0) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX 0@0/NVDA,Display-A@0/NVDA IOPresentment: T IOPresentmentCreateForRegistryID:3275: 0 0x10000042c F ioPresentmentOpenServiceForID:1312: regid T ioPresentmentGenerateDeviceMap:1662: ndevs 1 (0 1 0 1 0) T ioPresentmentGenerateDeviceMap:1739: 0 0 0 T ioPresentmentPopulateIOFramebufferEntries:1520: kAGDCVendorInfo 0x10 000044f 0x10000 0x106b T ioPresentmentPopulateIOFramebufferEntries:1540: kAGDCGPUCapability 0 x10000044f 220 1 F IOPresentmentCreateForRegistryID:3407: iface 0x815 F IOPresentmentCreateForRegistryID:3466: iface 0x1 IOPresentment Device Map: Origin: AGDC Devices: { 0={ A:0x0(),0x0(),0, C:0x239(IOService:/AppleACPIPlatfor mExpert/PCI0@0/AppleACPIPCI/IGPU@2),0x44f(AppleIntelAzulController/Int elFBClientControl),28679, F:0x239,0x42c(AppleIntelFramebuffer@0),27427 ,0}} 2022-04-22 20:36:02 mdsync High CPU Use (10 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-04-22 09:12:49 Xcode.app Crash Executable: /Applications/Xcode.app Details: dyld: launch, loading dependent libraries 2022-04-22 06:17:42 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2022-04-21 06:31:09 Mail.app High CPU Use Executable: /System/Applications/Mail.app 2022-04-21 06:26:33 SafariBookmarksSyncAgent Crash (40 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent Details: dyld: launch, loading dependent libraries 2022-04-21 06:25:24 PasswordBreachAgent Crash (3 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/PasswordBreachAgent 2022-04-21 02:25:00 mds Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds Details: dyld3 mode Initializing End of report