EtreCheck version: 5.6.3 (5221) Report generated: 2020-11-16 16:40:02 Download EtreCheck from https://etrecheck.com Runtime: 2:55 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Mid 2010) - Obsolete! iMac Model: iMac11,2 3,6 GHz Intel Core i5 (i5) CPU: 2-core 12 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 BANK 0/DIMM1 - 2 GB DDR3 1333 BANK 1/DIMM1 - 2 GB DDR3 1333 Video Information: ATI Radeon HD 5670 - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB (20 MB used) disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 446.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) Mounted Volumes: disk0s1 - EFI [EFI] 210 MB (20 MB used, 186 MB free) MS-DOS FAT32 Mount point: /Volumes/f******************i disk1s1 - Macintosh HD 1000.00 GB (Shared - 446.80 GB used, 566.21 GB available, 552.45 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 20 KB used, 552.45 GB free) APFS Mount point: /private/var/vm Network: Interface usbmodemfd131: USB Modem Interface en0: Ethernet Interface fw0: FireWire Interface en1: AirPort 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface en4: iPhone Interface en8: iPad File sharing: Enabled Printer sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14033) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.smartlaunch.usbdetection.plist Executable: /Applications/Bayer HealthCare SmartLaunch/bin/SmartLaunch.app/Contents/MacOS/SmartLaunch Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.exirion.ssdfanctrl.plist Executable: /Library/StartupItems/SSDFanControl/ssdfanctrl Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/ouc.plist Executable: /Library/StartupItems/StartOuc/StartOuc Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/HWPortCfg.plist Executable: /Library/StartupItems/HWPortDetect/HWPortCfg Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/HWNetMgr.plist Executable: /Library/StartupItems/HWNetMgr/HWNetCfg Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Running app: /Applications/SSD Fan Control.app/Contents/MacOS/SSD Fan Control -psn_0_57358 Running app: /Applications/SSD Fan Control.app/Contents/MacOS/SSD Fan Control Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Plugin: /Library/Internet Plug-Ins/MagentaTV mobil.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/Citrix Online Plug-in.prefPane Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 132 32-bit Applications: 75 32-bit apps Kernel Extensions: /Library/Extensions SONYDeviceType04.kext (1.4.0.11070 - SDK 10.9) SymXIPS.kext (9.0.1 - SDK 10.10) SymInternetSecurity.kext (9.0.6 - SDK 10.10) SymIPS.kext (9.0.5 - SDK 10.10) NortonForMac.kext (9.0.2 - SDK 10.10) /Library/SystemMigration/History/Migration-9B880D12-98B2-41D2-873C-EBD6553C666E/QuarantineRoot/Library/StagedExtensions/Applications/Parallels Access.app prl_virtual_hid.kext (1.0.3 - SDK 10.9) prl_virtual_sound.kext (1.0.36 - SDK 10.6) /Library/SystemMigration/History/Migration-9B880D12-98B2-41D2-873C-EBD6553C666E/QuarantineRoot/Library/StagedExtensions/Applications/Parallels Desktop.app prl_hypervisor.kext (13.3.2 43368 - SDK 10.9) prl_netbridge.kext (13.3.2 43368 - SDK 10.9) prl_usb_connect.kext (13.3.2 43368 - SDK 10.9) prl_vnic.kext (13.3.2 43368 - SDK 10.9) /System/Library/Extensions Belcarra.USBLAN_netpart.kext (3.1.1 - SDK 10.6) Belcarra.USBLAN_usbpart.kext (3.1.1 - SDK 10.6) RemoteControl.USBLAN_usbpart.kext (3.1.1 - SDK 10.7) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 167 Apple tasks [Running] 110 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 187 Apple tasks [Running] 115 Apple tasks Launch Agents: [Running] HWPortCfg.plist (? 799429ac - installed 2015-10-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11) [Not Loaded] com.oracle.java.Java-Updater.plist (? 873fa71b - installed 2020-11-14) [Running] com.smartlaunch.usbdetection.plist (? 3e0a3bd2 - installed 2017-03-29) [Running] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) [Running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) [Running] com.symantec.uiagent.application.MES.plist (Symantec - installed 2020-08-06) [Loaded] ouc.plist (? 95eaf36e - installed 2015-10-19) Launch Daemons: [Running] HWNetMgr.plist (? eba97c80 - installed 2015-10-19) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-11) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-31) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-09-16) [Loaded] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2020-08-06) [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2020-08-06) [Loaded] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2020-08-06) [Other] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2020-08-06) [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067 - installed 2020-08-06) [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2020-08-06) [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2020-08-06) [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2020-08-06) [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2020-08-06) [Running] net.exirion.ssdfanctrl.plist (? 6fbe74f0 - installed 2013-10-31) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-05-15) [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2017-09-01) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-11-16) User Login Items: [Not Loaded] Dropbox Login Helper (? - installed 2016-09-30) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] Norton Safe Web Plus Launcher (App Store - installed 2020-09-23) Modern Login Item /Applications/Norton Safe Web Plus.app/Contents/Library/LoginItems/Norton Safe Web Plus Launcher.app [Not Loaded] AusweisApp2AutostartHelper (Governikus GmbH & Co. KG - installed 2019-05-15) Modern Login Item /Applications/Utilities/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-11-07) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-22) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-01-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2020-11-14) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-14) iPhotoPhotocast: 7.0 (Apple - installed 2010-08-10) AdobePDFViewerNPAPI: 11.0.19 (? - installed 2017-01-15) AdobePDFViewer: 11.0.19 (? - installed 2017-01-15) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2013-03-13) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-25) CitrixICAClientPlugIn: 11.2.0 (? - installed 2010-08-23) MagentaTV mobil: 1.0 (? - installed 2018-11-13) Silverlight: 5.1.50901.0 (? - installed 2018-09-24) JavaAppletPlugin: Java 8 Update 271 build 09 (? - installed 2020-11-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-10-01) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-10-01) AirPlay: 2.0 (Apple - installed 2020-10-01) AppleAVBAudio: 683.1 (Apple - installed 2020-10-01) BridgeAudioSP: 4.69.2 (Apple - installed 2020-10-01) iSightAudio: 7.7.3 (Apple - installed 2020-10-01) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Norton Password Manager (App Store - installed 2020-09-23) Norton Safe Web (App Store - installed 2020-09-23) 3rd Party Preference Panes: Citrix Online Plug-in (? - installed 2010-08-23) Flip4Mac WMV (? - installed 2011-01-13) Java (? - installed 2020-09-17) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.43 (1 min ago) 3.96 (5 min ago) 4.17 (15 min ago) Nominal I/O speed: 7.52 MB/s File system: 49.81 seconds Write speed: 249 MB/s Read speed: 272 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 23 % Idle: 74 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 46.92 % (?) helpd 43.34 % (Apple) EtreCheck 8.72 % (App Store) HP Device Monitor 2.40 % (HP Inc.) AdobeReader 1.62 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 622 MB (App Store) Safari 111 MB (Apple) helpd 101 MB (Apple) Finder 94 MB (Apple) Mail 82 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 244 KB (?) com.apple.WebKit.Networking 206 KB / 32 KB (Apple) Mail 22 KB / 9 KB (Apple) SystemUIServer 0 B / 136 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 12 GB Free RAM: 4.08 GB Used RAM: 4.04 GB Cached files: 3.88 GB Available RAM: 7.96 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-07 WhatsApp (2.2043.22) 2020-11-11 Microsoft AutoUpdate 2020-11-12 Adobe Flash Player 2020-11-12 Adobe Pepper Flash Player 2020-11-14 XProtectPlistConfigData (2135) 2020-11-14 MRTConfigData (1.72) 2020-11-14 Norton For Mac 2020-11-14 Norton Internet Security SKU 2020-11-14 Java 8 Update 271 2020-11-16 EtreCheck (5.6.3) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report