EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-04-27 20:41:23
Download EtreCheckPro from https://etrecheck.com
Runtime: 8:42
Performance: Below Average

Problem: No problem - just checking

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Hard drive too slow - The hard drive in this computer is too slow.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Vintage hardware - This computer may be considered vintage.
  Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (21.5-inch, Late 2013) - Vintage!
  iMac Model: iMac14,1
  2,7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    iMac 1920 x 1080

Drives:
  disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes)
        disk1s1 - M******************n (APFS) (Shared - 473.34 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 82 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 - M******************n (APFS) (Shared - 6.26 GB used)
        disk1s6 - M******************n (APFS) [APFS Virtual drive] (Shared - 464.56 GB used)
        disk1s7 - Macintosh HD (APFS) (Shared - 11.11 GB used)

  disk2 - WD Elements 2621 1.00 TB
  External USB 5 Gbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 [Core Storage Container] 999.83 GB
      disk3 - T***************p (Journaled HFS+) 999.46 GB (750.48 GB used)
    disk2s3 - Boot OS X (Journaled HFS+) 134 MB

Mounted Volumes:
  disk1s3 - Recovery [Recovery]
    1000.00 GB (Shared - 529 MB used, 39.58 GB free)
    APFS
    Mount point: /Volumes/Recovery

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 39.58 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s6 - M******************n [APFS Virtual drive]
    1000.00 GB (Shared - 464.56 GB used, 42.54 GB available, 39.58 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s7 - Macintosh HD
    1000.00 GB (Shared - 11.11 GB used, 42.54 GB available, 39.58 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk3 - T***************p
    999.46 GB (750.48 GB used, 248.99 GB available, 248.98 GB free)
    Journaled HFS+
    Mount point: /Volumes/T***************p
    Encrypted

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac

System Software:
  macOS Catalina 10.15.7 (19H15) 
  Time since boot: About 2 hours

Notifications:
  Norton.app
    one notification

  EtreCheckPro.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Symantec

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist
    Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.volkswagen.discovercare.plist
    Executable: /Applications/DiscoverCare.app/Contents/MacOS/DiscoverCareChecker
    Details: Exact match found in the legitimate list - probably OK

  Apps: 9

System Extensions:
  [Running] SymantecEndpointSecurity - version 9.0.5 (Symantec - 2021-03-14)
    Application: /Applications/Norton 360.app - version 9.0.5 (Symantec - 2021-03-14)
    Description: [placeholder]Symantec Endpoint Security system extension[placeholder]

Kernel Extensions:
  /Library/Application Support/Logitech.localized/Logitech Options.localized
    [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.10.1 - SDK 10.13)

  /Library/Extensions
    [Not Loaded] dne.kext - com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6)
    [Not Loaded] dniregistry.kext - com.deterministicnetworks.driver.dniregistry (1.0.4)
    [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.4.0 - SDK 10.14)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
    [Not Loaded] MissingSyncAndroid.kext - com.markspace.driver.Android.RNDIS (1.2)
    [Not Loaded] USBCDCACMData.kext - info.stichling.USBCDCACMData (1.0.0 - SDK 10.10)

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  170 Apple tasks
  [Running]  125 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  176 Apple tasks
  [Running]  121 Apple tasks
  [Other]  5 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
  [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2021-04-06)
  [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2021-04-06)
  [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2021-04-06)
  [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-05)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14)
  [Running] com.symantec.uiagent.application.MES.plist (Symantec - installed 2021-02-26)
  [Loaded] de.devolo.networkservice.notify.plist (devolo AG - installed 2021-02-28)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2021-04-06)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2014-02-26)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-10)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-31)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Running] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2021-02-26)
  [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2021-02-26)
  [Running] com.symantec.VPNService.plist (Symantec - installed 2020-06-09)
  [Running] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2021-02-26)
  [Other] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2021-02-26)
  [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067  - installed 2020-08-06)
  [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2021-02-26)
  [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2021-02-26)
  [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2021-02-26)
  [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2021-02-26)
  [Running] de.devolo.networkservice.plist (devolo AG - installed 2021-02-28)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-04-27)
  [Loaded] com.volkswagen.discovercare.plist (? 0  - installed )

User Login Items:
  [Not Loaded] App Cleaner Helper (Nektony Limited - installed 2021-01-19)
    Modern Login Item
    /Applications/App Cleaner 7.app/Contents/Library/LoginItems/App Cleaner Helper.app

  [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-04-24)
    Modern Login Item
    /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

  [Not Loaded] Garmin Express Service (Garmin International - installed 2020-06-30)
    Modern Login Item
    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app

  [Not Loaded] MindNode Helper (App Store - installed 2021-04-08)
    Modern Login Item
    /Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app

  [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-04-22)
    Modern Login Item
    /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app

  [Running] Norton Secure VPN (Symantec - installed 2021-01-03)
    Application
    /Library/Application Support/Symantec/Norton Secure VPN.app

  [Running] HP Device Monitor (HP Inc. - installed 2020-03-20)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

Internet Plug-ins:
  AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-24)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-24)

Backup:
  Skip System Files: No
  Mobile backups: No
  Auto backup: Yes
  Destinations: 
    T***************p [Local] (Last used)
      Total size: 999.46 GB
      Total number of backups: 62
      Oldest backup: 2020-08-26 09:45:21
      Last backup: 2021-04-26 19:25:35
  4 local snapshots
  Oldest local snapshot: 2021-04-27 14:42:45
  Last local snapshot: 2021-04-27 18:06:30

Performance:
  System Load: 3.21 (1 min ago) 2.39 (5 min ago) 2.08 (15 min ago)
  Nominal I/O speed: 8.74 MB/s
  File system: 39.03 seconds
  Write speed: 47 MB/s
  Read speed: 61 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 6 %
  User: 7 %
  Idle: 87 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  mdworker_shared (4) 19.65 % (Apple)
  backupd 8.26 % (Apple)
  mdworker (6) 7.82 % (Apple)
  WindowServer 6.18 % (Apple)
  EtreCheckPro 5.16 % (Etresoft, Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 523 MB (Etresoft, Inc.)
  com.symantec.mes.systemextension 244 MB (?)
  MTLCompilerService (13) 168 MB (Apple)
  mds_stores 166 MB (Apple)
  Mail 159 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  com.apple.WebKit.Networking 2 MB / 10 KB (Apple)
  mDNSResponder 739 KB / 231 KB (Apple)
  com.apple.WebKit.Networking 445 KB / 4 KB (Apple)
  netbiosd 97 KB / 17 KB (Apple)
  nortonaggregatord 15 KB / 16 KB (Symantec)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  backupd 5 (Apple)
  mds 4 (Apple)
  WindowServer 4 (Apple)
  mds_stores 3 (Apple)
  mdworker_shared (15) 3 (?)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 77 MB
  Used RAM: 4.89 GB
  Cached files: 3.03 GB

  Available RAM: 3.11 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-03-14 Norton For Mac.Universal (8.6.2.95.95)
  2021-03-14 DSP_SKU.N360_ESD_8_1_MRF_20440_DSP (8.6.2.95.95)
  2021-03-31 Microsoft Teams (1.00.407175)
  2021-03-31 TARGA-Fotos.de (3.42.1)
  2021-04-08 MindNode (2021.1.4)
  2021-04-14 Microsoft AutoUpdate (4.34.21041102)
  2021-04-14 Microsoft Excel (16.48.21041102)
  2021-04-14 Microsoft Outlook (16.48.21041102)
  2021-04-15 Microsoft PowerPoint (16.48.21041102)
  2021-04-15 Microsoft Word (16.48.21041102)
  2021-04-16 MoneyMoney (2.4.3)
  2021-04-17 XProtectPlistConfigData (2144)
  2021-04-22 Recipe Keeper (3.29.0)
  2021-04-22 The Unarchiver (4.3.0)
  2021-04-22 Citrix Workspace (21.04.0)
  2021-04-23 GPX Editor (3.12.01)
  2021-04-24 Adobe Acrobat Reader DC (Continuous) (21.001.20145)
  2021-04-24 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149)
  2021-04-24 PDFGuru (3.0.26)
  2021-04-25 Java 8 Update 291
  2021-04-27 macOS Catalina Sicherheitsupdate 2021-002 (10.15.7)
  2021-04-27 Safari (14.1)
  2021-04-27 MRTConfigData (1.77)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Run as an administrator account to see more information.

End of report