EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-02 17:56:17 Download EtreCheckPro from https://etrecheck.com Runtime: 4:30 Performance: Good Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Old operating system - Old operating system versions no longer receive security updates. Obsolete hardware - This computer may be considered obsolete. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Mid 2010) - Obsolete! iMac Model: iMac11,2 3.06 GHz Intel Core i3 (i3) CPU: 2-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1067 BANK 1/DIMM0 - 2 GB DDR3 1067 BANK 0/DIMM1 - 4 GB DDR3 1067 BANK 1/DIMM1 - Empty Video Information: ATI Radeon HD 4670 - VRAM: 256 MB iMac (built-in) 1920 x 1080 B22W-7 LED 1680 x 1050 Drives: disk0 - WDC WD5000AAKS-40V6A0 500.11 GB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (145.30 GB used) disk0s3 - Recovery HD [Recovery] 650 MB disk1 - WD Elements 25A2 2.00 TB External USB 480 Mbit/s USB disk1s1 - EFI [EFI] 210 MB disk1s2 - B**********o (Journaled HFS+) 1.00 TB (354.03 GB used) disk1s3 - F*********s (Journaled HFS+) 500.00 GB (297.33 GB used) disk1s4 - S*********2 (Journaled HFS+) 499.75 GB (448 MB used) disk2 - iXpand Flash Drive 31.91 GB External USB 480 Mbit/s USB Mounted Volumes: disk0s2 - Macintosh HD 499.25 GB (145.30 GB used, 353.69 GB free) Journaled HFS+ Mount point: / disk1s2 - B**********o 1.00 TB (354.03 GB used, 645.97 GB free) Journaled HFS+ Mount point: /Volumes/B**********o disk1s3 - F*********s 500.00 GB (297.33 GB used, 202.67 GB free) Journaled HFS+ Mount point: /Volumes/F*********s Owners enabled: No disk1s4 - S*********2 499.75 GB (448 MB used, 499.30 GB free) Journaled HFS+ Mount point: /Volumes/S*********2 Owners enabled: No Network: Interface usbmodemfa1432: Sony Ericsson W580 Interface usbmodemfa1434: Sony Ericsson W580 2 Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Sony Ericsson W580 3 Interface en2: Bluetooth PAN File sharing: Enabled System Software: OS X Mavericks 10.9.5 (13F1911) Time since boot: About 6 hours Security: Gatekeeper: App Store and identified developers Antivirus software: Apple Security Risk! - Adobe Flash Player installed! File sharing: Enabled Adware: Launchd: ~/Library/LaunchAgents/com.mopt.hmopt.plist Reason: Adware name match Executable: ~/Library/Application Support/mopt/hmopt.app/Contents/MacOS/hmopt Unsigned Files: Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/preseason.devouring.audacious.brunette.plist Executable: ~/Library/Application Support/unfasten.tartar/sliceable vukALnswZzRj7alTOOkX4cXjIA5ZVAJYApSLaRjeINGS4yAOWVwGRxfPk3MJ3ybWjN84HkgISQRQ355hDNAdnA== Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the legitimate list - probably OK Running app: /Applications/TextExpander.app/Contents/Helpers/TextExpander Helper.app/Contents/MacOS/TextExpander Helper -psn_0_118813 Running app: /Applications/TextExpander.app/Contents/MacOS/TextExpander Login Item: /Applications/TextExpander.app Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin Apps: 15 Kernel Extensions: /Applications/EaseUS Data Recovery Wizard.app [Not Loaded] EaseUSDriver.kext - com.easeus.driver (WU YANG, 1.0.0 - SDK 10.10) /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (Citrix Systems, Inc., 12.3.0 - SDK 10.9) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.12) System Launch Agents: [Not Loaded] 9 Apple tasks [Loaded] 142 Apple tasks [Running] 34 Apple tasks System Launch Daemons: [Not Loaded] 49 Apple tasks [Loaded] 134 Apple tasks [Running] 64 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-03) [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-09-15) [Running] com.citrix.ReceiverHelper.plist (? 75b63b97 - installed 2016-09-15) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-09-15) [Loaded] com.divx.dms.agent.plist (DivX, LLC - installed 2018-02-07) [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7 - installed 2019-01-14) [Loaded] com.divx.uninstall.player.plist (? 664f994d - installed 2019-01-14) [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c - installed 2019-01-14) [Loaded] com.divx.update.agent.plist (? a041d049 - installed 2018-03-13) [Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2014-10-16) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-27) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-09-15) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-01-18) [Running] com.easeus.dataprotectbackup.plist (CHENGDU Yiwo Tech Development Co., Ltd - installed 2020-01-19) [Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed 2016-01-18) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-08-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2015-07-24) [Not Loaded] com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2015-07-24) [Running] com.mackeeper.MacKeeper.Helper.plist (KROMTECH ALLIANCE CORP. - installed 2018-01-04) [Loaded] com.metafile.comp.update.plist (Paul Osborne - installed 2021-04-01) [Running] com.mopt.hmopt.plist (Techyutils Software Private Limited - installed 2016-12-02) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2016-01-18) [Loaded] preseason.devouring.audacious.brunette.plist (? 0 - installed 2021-04-01) User Login Items: [Loaded] EaseUS Data Recovery Wizard Tray (CHENGDU Yiwo Tech Development Co., Ltd - installed 2019-09-11) Application /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app [Loaded] TextExpander (? - installed 2015-10-05) Application /Applications/TextExpander.app [Not Loaded] PhotoStreamAgent (App Store - installed 2014-06-28) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] iTunesHelper (Apple - installed 2017-07-23) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Loaded] SmartDaemon (Justin Johnson - installed 2020-01-18) Application /Library/Application Support/CleverFiles/SmartDaemon.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-18) DivX Web Player: 3.8.9.507 (? - installed 2019-01-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-09-20) AdobePDFViewer: 18.011.20063 (Adobe Systems, Inc. - installed 2018-09-20) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-18) Default Browser: 537 (Apple - installed 2015-08-03) CitrixICAClientPlugIn: 12.3.0 (? - installed 2018-09-13) Audio Plug-ins: BluetoothAudioPlugIn: 1.0 (Apple - installed 2016-07-23) AirPlay: 2.0 (Apple - installed 2014-06-28) AppleAVBAudio: 203.2 (Apple - installed 2014-06-28) iSightAudio: 7.7.3 (Apple - installed 2016-07-23) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2019-08-27) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.25 GB - Disk used: 145.56 GB Destinations: B**********o [Local] (Last used) Total size: 1.00 TB Total number of backups: 134 Oldest backup: 2018-12-27 16:24:16 Last backup: 2021-04-02 17:49:39 Performance: System Load: 1.67 (1 min ago) 1.43 (5 min ago) 1.06 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 20.63 seconds Write speed: 115 MB/s Read speed: 112 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.78 % (Etresoft, Inc.) AddressBookSourceSync (2) 9.13 % (Apple) firefox 8.58 % (Mozilla Corporation) plugin-container (5) 5.24 % (Mozilla Corporation) WindowServer 3.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (5) 821 MB (Mozilla Corporation) EtreCheckPro 718 MB (Etresoft, Inc.) kernel_task 571 MB (Apple) firefox 480 MB (Mozilla Corporation) mds_stores 170 MB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) firefox 7 (Mozilla Corporation) plugin-container (5) 5 (Mozilla Corporation) WindowServer 3 (Apple) hidd 0 (Apple) launchd (3) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.60 GB Used RAM: 3.26 GB Cached files: 2.14 GB Available RAM: 4.74 GB Swap Used: 0 B Clean up: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found Diagnostics Information (past 7-30 days): 2021-04-01 06:52:05 metafile.app - Crash (6 times) Executable: /Users/***/Library/Application Support/metafile/metafile.app Details: *** Terminating app due to uncaught exception 'NSRangeException', reas on: '-[__NSCFString substringWithRange:]: Range {9223372036854775843, 500} out of bounds; string length 26492' abort() called terminating with uncaught exception of type NSException 2021-03-31 13:18:27 com.adobe.ARMDC.Communicator - Crash (20 times) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator Details: dyld: launch, loading dependent libraries 2021-03-31 13:18:26 com.adobe.ARMDC.SMJobBlessHelper - Crash (20 times) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper Details: dyld: launch, loading dependent libraries End of report