EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-11-24 12:31:20 Download EtreCheckPro from https://etrecheck.com Runtime: 3:56 Performance: Good Problem: Other problem Description: Problem with Mail Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy network usage - This computer has recently restarted and has high network usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 40 GB RAM - Upgradeable BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 ASUS VX278 1920 x 1080 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (596.12 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (3.35 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2 MB used) disk2s5 (APFS) [APFS Container] (9.24 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.24 GB used) disk2s6 - Update (APFS) (67 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (596.12 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (3.35 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2 MB used) disk2s5 (APFS) [APFS Container] (9.24 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.24 GB used) disk2s6 - Update (APFS) (67 MB used) Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 596.12 GB Shared values Size: 1.03 TB Free: 413.26 GB Available: 416.92 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 3.35 GB Shared values Size: 1.03 TB Free: 413.26 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2 MB Shared values Size: 1.03 TB Free: 413.26 GB disk2s5 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Fusion drive Used: 9.24 GB Shared values Size: 1.03 TB Free: 413.26 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.24 GB Shared values Size: 1.03 TB Free: 413.26 GB Available: 416.92 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 67 MB Shared values Size: 1.03 TB Free: 413.26 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Screen sharing: Enabled System Software: macOS Ventura 13.0 (22A380) Time since boot: About 2 hours Configuration Files: /etc/hosts - Count: 1 Notifications: Creative Cloud.app 2 notifications OfficeTime.app 5 notifications Opera.app one notification com.paragon-software.ntfs.notification-agent.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Old Applications: 20 x86-only apps Kernel Extensions: /Library/Extensions [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 185 Apple tasks [Running] 159 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 187 Apple tasks [Running] 182 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-10) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-04) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-10) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-22) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-22) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-31) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-20) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-06-19) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-10-18) [Loaded] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-04-10) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-05-13) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-04-23) [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2019-08-16) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-30) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-10-04) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-10-10) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-11-22) [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2022-11-22) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-16) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-03-17) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-04-23) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-04-23) [Running] com.wdc.WD-Sync-Service.plist (Western Digital Corporation Branded Products Group - installed 2018-05-07) User Launch Agents: [Not Loaded] .plist (Microsoft Corporation - installed 2022-11-22) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) [Running] com.bluejeansnet.BlueJeansHelper.plist (Blue Jeans Network, Inc. - installed 2021-06-09) [Running] com.bluejeansnet.BlueJeansMenu.plist (Blue Jeans Network, Inc. - installed 2021-06-09) User Login Items: [Loaded] Adobe Acrobat (Adobe Inc. - installed 2022-10-20) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Adobe Acrobat Reader (Adobe Inc. - installed 2022-10-25) Application /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-10) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Running] OneDrive (Microsoft Corporation - installed 2022-11-22) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-11-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-11-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Remote Mouse (App Store - installed 2022-09-13) Application /Applications/Remote Mouse.app [Not Loaded] Slack Login Helper (App Store - installed 2022-11-22) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Running] SonicWeb Internet Radio Player (App Store - installed 2021-01-11) Application /Applications/SonicWeb Internet Radio Player.app [Loaded] StartUpHelper (Spotify - installed 2022-02-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-11-22) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] sFTP Client Login Helper (App Store - installed 2020-12-11) Modern Login Item /Applications/sFTP Client.app/Contents/Library/LoginItems/sFTP Client Login Helper.app [Running] Stickies (Apple - installed 2022-10-18) Application /System/Applications/Stickies.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-19) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-10-04) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-19) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party Preference panels: ParagonNTFS (Paragon Software GmbH - installed 2020-03-17) Backup: Time Machine Not Configured! Performance: System Load: 3.58 (1 min ago) 2.83 (5 min ago) 2.59 (15 min ago) Nominal I/O usage: 106.14 MB/s File system: 27.51 seconds Write speed: 749 MB/s Read speed: 1448 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 20 % Idle: 71 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 21.76 % (Apple) Opera Helper (Renderer) (7) 20.88 % (Opera Software AS) kernel_task 14.77 % (Apple) firefox 13.32 % (Mozilla Corporation) EtreCheckPro 13.04 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Photoshop 2023 1.29 GB (Adobe Inc.) plugin-container (12) 1.16 GB (Mozilla Corporation) com.apple.WebKit.WebContent (5) 1.11 GB (Apple) EtreCheckPro 1002 MB (Etresoft, Inc.) Creative Cloud UI Helper (Renderer) 918 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 4.56 GB / 150 KB (Mozilla Corporation) Mail 190 MB / 555 KB (Apple) mDNSResponder 932 KB / 229 KB (Apple) Spotify 1 MB / 58 KB (Spotify) OneDrive 50 KB / 777 KB (Microsoft Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WD Sync Service 37 (Western Digital Corporation Branded Products Group) WindowServer 10 (Apple) Opera Helper (Renderer) (7) 10 (Opera Software AS) firefox 6 (Mozilla Corporation) Dock 3 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 7.90 GB Used RAM: 17.31 GB Cached files: 14.79 GB Available RAM: 22.69 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-28 Google Drive (1.3.17.192) 2022-10-20 Microsoft Teams (1.00.527260) 2022-10-20 Adobe Acrobat (22.003.20258) (22.003.20258) 2022-10-25 iMovie (10.3.5) 2022-10-25 Adobe Acrobat Reader (22.003.20258) (22.003.20258) 2022-10-25 Pages (12.1) 2022-10-25 Numbers (12.1) 2022-10-25 Keynote (12.1) 2022-10-26 macOS 13.0 (13.0) 2022-10-26 MRTConfigData (1.93) 2022-11-02 OneDrive (22.207.1020) 2022-11-11 XProtectPlistConfigData (2165) 2022-11-11 XProtectPayloads (84) 2022-11-16 Microsoft AutoUpdate (4.53.22111300) 2022-11-16 Microsoft OneNote (16.67.22111300) 2022-11-16 Microsoft Outlook (16.67.22111300) 2022-11-16 Microsoft Word (16.67.22111300) 2022-11-16 Microsoft Excel (16.67.22111300) 2022-11-16 Microsoft PowerPoint (16.67.22111300) 2022-11-17 Microsoft OneDrive (22.207.1002) 2022-11-22 Keka (1.2.58) 2022-11-22 WhatsApp (2.2244.6) 2022-11-22 Slack (4.29.149) Diagnostics Information (past 7-30 days): 2022-11-23 13:36:51 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2022-11-23 11:39:25 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2022-11-22 10:14:19 Mail.app High CPU Use Executable: /System/Applications/Mail.app End of report