EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-15 10:01:07 Download EtreCheckPro from https://etrecheck.com Runtime: 5:17 Performance: Below Average Problem: Beachballing Description: Problems starting oder coming back after sleep mode. Beachballing and needs plenty of time when starting the iMAC Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 SyncMaster 1280 x 1024 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (674.67 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.90 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (9.17 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk2s6 - Update (APFS) (18 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 27.55 GB Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 674.67 GB Shared values Size: 1.03 TB Free: 333.98 GB Available: 372.05 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.90 GB Shared values Size: 1.03 TB Free: 333.98 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 1.03 TB Free: 333.98 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 1.03 TB Free: 333.98 GB Available: 372.05 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 18 MB Shared values Size: 1.03 TB Free: 333.98 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Printer sharing: Enabled System Software: macOS Ventura 13.5.2 (22G91) Time since boot: Less than an hour Notifications: Google Chrome.app 2 notifications Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Avira Printer sharing: Enabled Unsigned Files: Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 2 Applications: 543 apps 66 x86-only apps 5 unsigned apps System Extensions: [Running] Avira Scan Service - version 9.4.2 (Avira Operations GmbH & Co. KG - 2023-08-16) Application: /Applications/Avira Security.app - version 9.4.2 (Avira Operations GmbH & Co. KG - 2023-08-16) Description: Provides the Antivirus Scans and Protections Kernel Extensions: /Applications/Toolkit.app [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (51.0 - SDK 10.10) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.4.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 187 Apple tasks [Running] 161 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 197 Apple tasks [Running] 177 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/installd.app/Contents/MacOS/installd [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/privd.app/Contents/MacOS/privd [Loaded] com.avira.security.uninstalld.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/UninstallerHelper.app/Contents/Resources/uninstaller.sh [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-12-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Loaded] com.iriun.cmio.DPA.camera.plist (Vesa Heikkila - installed 2021-06-16) Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 0 [Loaded] com.iriun.cmio.DPA.camerb.plist (Vesa Heikkila - installed 2021-06-16) Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 1 [Loaded] com.iriun.cmio.DPA.camerc.plist (Vesa Heikkila - installed 2021-06-16) Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 2 [Loaded] com.iriun.cmio.DPA.camerd.plist (Vesa Heikkila - installed 2021-06-16) Command: /Library/CoreMediaIO/Plug-Ins/DAL/IriunCamera.plugin/Contents/Resources/IriunAssistant 3 [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-30) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-30) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-10-10) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/UIAgent.app/Contents/MacOS/UIAgent [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Applications/Avira Security.app/Contents/Helpers/Avira StatusMenu.app/Contents/MacOS/Avira StatusMenu [Other] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2023-07-25) Executable: /Library/Application Support/Avira Security/Avira Updater.app/Contents/MacOS/Avira Updater [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-12-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-12-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-30) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-09-13) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2023-10-15) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Not Loaded] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2023-06-15) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2023-01-02) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Gemini Menu Launcher AppStore (App Store - installed 2023-03-05) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher AppStore.app [Running] Google Drive (Google LLC - installed 2023-10-12) Application /Applications/Google Drive.app [Loaded] HPPSDrMonitorHelper (App Store - installed 2023-09-25) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] MindNode Helper (App Store - installed 2023-09-19) Modern Login Item /Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-08-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-08-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] HP Device Monitor (HP Inc. - installed 2019-12-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-12-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app App Extensions: Safari extensions: Google Analytics Opt-out Browser Add-on - /Applications/Google Analytics Opt Out.app Widgets: MindNode Widget - /Applications/MindNode.app Plugins: MindNode Intents Extension - /Applications/MindNode.app Photo editing extensions: Affinity Haze Removal - /Applications/Affinity Photo.app Affinity Retouch - /Applications/Affinity Photo.app Affinity Liquify - /Applications/Affinity Photo.app Affinity Develop - /Applications/Affinity Photo.app Edit in Affinity Photo - /Applications/Affinity Photo.app Affinity Miniature - /Applications/Affinity Photo.app Affinity Monochrome - /Applications/Affinity Photo.app File providers: OneDrive File Provider - /Applications/OneDrive.app Google Drive - /Applications/Google Drive.app Dropbox - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: Avira Security Finder Extension - /Applications/Avira Security.app Dropbox Finder Extension - /Applications/Dropbox.app OneDrive Finder Integration - /Applications/OneDrive.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Action services: Share to Notability - /Applications/Notability.app QuickLook Previews: QLSupport - /Applications/Flowchart Designer 3.app com.zhangguangjian.type.shapex *.shapex com.zhangguangjian.type.fd3i *.fd3i MindNode QuickLook Extension - /Applications/MindNode.app com.mindnode.mindnode.mindmap *.mindnode com.mindnode.mindnode.sffmindmap *.mindnode EtreCheckQuickLook - ~/temp/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: MindNode Thumbnail Extension - /Applications/MindNode.app com.mindnode.mindnode.sffmindmap *.mindnode com.mindnode.mindnode.mindmap *.mindnode QuickLook Previews (legacy): QuickLook - /Applications/Affinity Designer.app com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitydesigner.document *.afdesign Internet Plug-ins: SharePointBrowserPlugin: 14.5.2 (? - installed 2018-11-07) Audio Plug-ins: IriunMic: 1.3 (Iriun Oy - installed 2021-06-16) CoreMediaIO Plug-ins: IriunCamera: 1.5 (Vesa Heikkila - installed 2021-06-16) obs-mac-virtualcam: 27.1.3 (Wizards of OBS LLC - installed 2021-12-15) 3rd Party Preference panels: Toolkit (Seagate Technologies LLC - installed 2023-08-03) Backup: Time Machine information is limited without Full Disk Access Destinations: L***e [Local] (Last used) B**************1 [Local] 5 local snapshots Oldest local snapshot: 2023-09-16 14:37:55 Last local snapshot: 2023-10-15 09:28:19 Performance: System Load: 1.76 (1 min ago) 1.54 (5 min ago) 1.08 (15 min ago) Nominal I/O usage: 30.11 MB/s File system: 23.06 seconds Write speed: 814 MB/s Read speed: 1468 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.34 % (Etresoft, Inc.) WindowServer 11.14 % (Apple) Activity Monitor 5.36 % (Apple) mdbulkimport (2) 5.16 % (Apple) mdworker_shared (3) 3.91 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 826 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (9) 789 MB (Apple) MTLCompilerService (27) 682 MB (Apple) Safari 340 MB (Apple) Finder 240 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 404 KB / 187 KB (Apple) apsd 8 KB / 113 KB (Apple) com.apple.WebKit.Networking 81 KB / 27 KB (Apple) trustd 91 KB / 6 KB (Apple) rapportd 15 KB / 13 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) corespotlightd 2 (Apple) com.avira.scanservice 0 (Avira Operations GmbH & Co. KG) mds_stores 0 (Apple) Activity Monitor 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.35 GB Used RAM: 7.37 GB Cached files: 7.28 GB Available RAM: 8.63 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-08-16 Avira Security Update (1.0) 2023-08-26 macOS 13.5.1 (13.5.1) 2023-09-08 macOS 13.5.2 (13.5.2) 2023-09-13 Microsoft AutoUpdate (4.63.23091003) 2023-09-13 Kindle Classic (1.40.2) 2023-09-19 MindNode (2023.2.4) 2023-09-21 Just Dance Now (6.1.2) 2023-09-22 Keynote (13.2) 2023-09-22 Numbers (13.2) 2023-09-22 Pages (13.2) 2023-09-25 HP Smart (16.6.1) 2023-09-28 MacFamilyTree 10 (10.2.2) 2023-09-29 XProtectPayloads (112) 2023-10-01 SimpleMind (2.2.1) 2023-10-02 CapCut (2.6.0) 2023-10-07 CotEditor (4.6.2) 2023-10-07 iMovie (10.3.10) 2023-10-09 Microsoft To Do (2.106) 2023-10-09 Notability (14.2.6) 2023-10-09 Toolbox for Pages (7.1.2) 2023-10-10 Zoom (5.16.2.23409) 2023-10-10 Microsoft Excel (16.78.23100802) 2023-10-10 Microsoft Outlook (16.78.23100802) 2023-10-10 Microsoft PowerPoint (16.78.23100802) 2023-10-10 Microsoft Word (16.78.23100802) 2023-10-12 Google Drive (1.3.18.216) 2023-10-14 XProtectPlistConfigData (2173) Diagnostics Information (past 7-30 days): 2023-10-15 09:35:26 knowledge-agent High CPU Use (6 times) Executable: /usr/libexec/knowledge-agent 2023-10-15 09:27:38 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2023-10-14 20:40:43 Avira Updater Crash (13 times) Executable: /Library/Application Support/Avira Security/Avira Updater.app 2023-10-14 18:16:09 zoom.us.app Hang Executable: /Applications/zoom.us.app 2023-10-14 18:15:50 CapCut.app Hang Executable: /Applications/CapCut.app 2023-10-12 12:12:13 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2023-10-12 07:51:21 OneDrive.app High CPU Use (2 times) Executable: /Applications/OneDrive.app 2023-10-11 08:16:29 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-10-10 13:06:04 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-10-10 07:34:19 Mail.app High CPU Use Executable: /System/Applications/Mail.app End of report