EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-06 10:28:18 Download EtreCheckPro from https://etrecheck.com Runtime: 2:03 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (M2, 2022) Status: Supported MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 68 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 3.97 TB written, 100% health, 7 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.24 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (7.24 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used) disk3s4 - Update (APFS) (4 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (158.31 GB used) disk3s6 - VM (APFS) [APFS VM] (1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.98 GB used) disk2s2 - Update (APFS) (2 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 494.38 GB Free: 315.31 GB Available: 359.52 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 7.24 GB Shared values Size: 494.38 GB Free: 315.31 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 494.38 GB Free: 315.31 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 158.31 GB Shared values Size: 494.38 GB Free: 315.31 GB Available: 359.52 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 494.38 GB Free: 315.31 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Proxy Auto Discovery System Software: macOS Sequoia 15.4 (24E248) Installed 2025-03-31 Time since boot: About 13 hours Safe Mode: Enabled Configuration Profiles: com.apple.wifi.managed EAPClientConfiguration/EAPFastProvisionPACAnonymously EAPClientConfiguration/TLSAllowTrustExceptions EAPClientConfiguration/UserPassword EAPClientConfiguration/PayloadCertificateAnchorUUID[0] EAPClientConfiguration/OuterIdentity EAPClientConfiguration/EAPFASTProvisionPAC ProxyType SSID_STR HIDDEN_NETWORK EAPClientConfiguration/OneTimeUserPassword EAPClientConfiguration/UserName EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/TTLSInnerAuthentication EAPClientConfiguration/AcceptEAPTypes[0] ProxyPACFallbackAllowed EncryptionType EAPClientConfiguration/EAPFASTUsePAC Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Volle Sicherheit Antivirus software: Apple System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 196 Apple tasks [Running] 176 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 210 Apple tasks [Running] 218 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-02-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-02-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-11-28) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.eus2024.v1.plist (Adobe Inc. - installed 2023-11-28) Executable: /Library/PrivilegedHelperTools/com.adobe.eus2024.v1 [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-03-19) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-05-29) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.ElementsAutoCreator-24.0.plist (Adobe Inc. - installed 2023-11-28) Executable: /Applications/Adobe Elements 2024 Organizer.app/Contents/Elements Auto Creations 2024.app/Contents/MacOS/Elements Auto Creations 2024 [Not Loaded] com.adobe.ElementsAutoUpdate-2024.plist (Adobe Inc. - installed 2023-11-28) Executable: /Applications/Adobe Elements 2024 Organizer.app/Contents/Adobe Elements 2024 Update Service.app/Contents/MacOS/Adobe Elements 2024 Update Service [Not Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-03-19) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Not Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-03-19) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Login Items: [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2025-03-19) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] NumiHelper (DMITRY NIKOLAEV - installed 2023-04-05) Modern Login Item /Applications/Numi.app/Contents/Library/LoginItems/NumiHelper.app [Not Loaded] PDFgearHelper (App Store - installed 2025-03-21) Modern Login Item /Applications/PDFgear.app/Contents/Library/LoginItems/PDFgearHelper.app [Not Loaded] coconutBattery-Menu (Christoph Sinai - installed 2025-03-22) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery-Menu.app [Not Loaded] LoginItemHelper-macOS (App Store - installed 2024-03-17) Modern Login Item /Applications/eduVPN.app/Contents/Library/LoginItems/LoginItemHelper-macOS.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 734 Apple apps 63 3rd party apps 10 x86-only apps No unsigned apps App Extensions: VPNs: [Loaded] TunnelExtension-macOS - /Applications/eduVPN.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] Numi - /Applications/Numi.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] Goodnotes - /Applications/Goodnotes.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Destinations: **********[Local] (Last used) 2 local snapshots Oldest local snapshot: 2025-03-14 16:54:51 Last local snapshot: 2025-03-20 17:10:45 Performance: System Load: 2.72 (1 min ago) 2.34 (5 min ago) 2.21 (15 min ago) Nominal I/O usage: 2.78 MB/s File system: 8.95 seconds Write speed: 3496 MB/s Read speed: 2666 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 14 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) neagent 76.36 % (Apple) Mail 20.04 % (Apple) EtreCheckPro 15.76 % (Etresoft, Inc.) symptomsd 7.42 % (Apple) nehelper 7.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.49 GB (Etresoft, Inc.) Mail 619 MB (Apple) com.apple.WebKit.WebContent (3) 312 MB (Apple) AppleSpell 262 MB (Apple) Spotlight 230 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 5 MB / 4 MB (Apple) Mail 3 MB / 383 KB (Apple) rapportd 279 KB / 76 KB (Apple) apsd 107 KB / 144 KB (Apple) parsecd 23 KB / 15 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) neagent 25 (Apple) Mail 16 (Apple) nehelper 9 (Apple) symptomsd 2 (Apple) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 234 MB Used RAM: 7.66 GB Cached files: 8.11 GB Available RAM: 8.34 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-05 XProtectPlistConfigData (5287) - Software update 2025-02-10 Goodnotes (6.6.10) - App Store 2025-02-20 Goodnotes (6.6.11) - App Store 2025-02-21 macOS 15.3.1 (15.3.1) - Software update 2025-02-21 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-02-22 Goodnotes (6.6.13) - App Store 2025-03-09 XProtectCloudKitUpdate (5288) - XProtectUpdateService 2025-03-09 XProtectPayloads (151) - Software update 2025-03-09 XProtectPlistConfigData (5289) - Software update 2025-03-09 Flow (4.0.0) - App Store 2025-03-09 AusweisApp (2.3.0) - App Store 2025-03-09 Goodnotes (6.6.16) - App Store 2025-03-10 Goodnotes (6.6.18) - App Store 2025-03-14 XProtectPlistConfigData (5290) - Software update 2025-03-14 XProtectCloudKitUpdate (5290) - XProtectUpdateService 2025-03-14 macOS 15.3.2 (15.3.2) - Software update 2025-03-14 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-19 AusweisApp (2.3.1) - App Store 2025-03-19 Zoom Workplace (6.4.0.51205) - Installer 2025-03-19 Goodnotes (6.6.20) - App Store 2025-03-20 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-21 PDFgear (2.12) - App Store 2025-03-25 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-26 XProtectCloudKitUpdate (5291) - XProtectUpdateService 2025-03-27 XProtectPlistConfigData (5291) - Software update 2025-03-28 macOS 15.4 (15.4) - Software update 2025-03-28 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-03-31 macOS 15.4 (15.4) - Software update 2025-03-31 RosettaUpdateAuto (1.0.0.0.1.1743085653) - Install on demand 2025-04-02 XProtectCloudKitUpdate (5292) - XProtectUpdateService 2025-04-02 Goodnotes (6.6.24) - App Store 2025-04-03 XProtectPlistConfigData (5292) - Software update 2025-04-03 Keynote (14.4) - App Store 2025-04-03 Pages (14.4) - App Store 2025-04-03 Numbers (14.4) - App Store Diagnostics Information (past 60 days): 2025-04-05 20:28:33 neagent - High CPU Use (3 times) First occurrence: 2025-03-29 14:45:52 Executable: /usr/libexec/neagent 2025-03-31 21:45:14 lsd - Crash (4 times) First occurrence: 2025-03-31 21:44:58 Executable: /usr/libexec/lsd End of report