EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-22 10:14:56 Download EtreCheckPro from https://etrecheck.com Runtime: 2:49 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 72.93 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 568 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - Update (APFS) (Shared - 11 MB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 72.93 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 568 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - Update (APFS) (Shared - 11 MB used) disk3 - Intenso Speed Line 123.73 GB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*********B (MS-DOS FAT32) 123.39 GB (89.93 GB used) disk4 - JMicron Generic 126.04 GB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - B****p (Mac OS Extended (Case-sensitive, Journaled)) 125.69 GB (112.12 GB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.33 GB used, 947.96 GB available, 931.42 GB free) APFS Mount point: / Read-only: Yes disk2s2 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 72.93 GB used, 947.96 GB available, 931.42 GB free) APFS Mount point: /System/Volumes/Data disk2s3 - Preboot [APFS Preboot] 1.03 TB (Shared - 568 MB used, 931.42 GB free) APFS Mount point: /System/Volumes/Preboot disk2s5 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 931.42 GB free) APFS Mount point: /System/Volumes/VM disk2s6 - Update 1.03 TB (Shared - 11 MB used, 931.42 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - M*********B 123.39 GB (89.93 GB used, 33.50 GB available, 33.43 GB free) MS-DOS FAT32 Mount point: /Volumes/M*********B disk4s2 - B****p 125.69 GB (112.12 GB used, 13.64 GB available, 13.57 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/B****p disk5s2 - G***********e 256 MB (256 MB used) Mac OS Extended Disk Image Mount point: /Volumes/G***********e Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en4: Bluetooth PAN Interface en1: Wi-Fi 802.11 a/b/g/n/ac iCloud Quota: 1.01 GB available System Software: macOS Big Sur 11.6 (20G165) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 4 Old Applications: 11 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 186 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 140 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-06-09) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-13) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-09-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? 2dccfbca - installed 2021-06-09) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-09-22) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-09-22) [Loaded] com.nchsoftware.videopaddepaid.schedule.CacheDeleteAll.plist (NCH Software - installed 2021-09-17) User Login Items: [Loaded] DeepL Launcher (Linguee GmbH - installed 2021-07-29) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepL Launcher.app [Loaded] Microsoft Excel (Microsoft Corporation - installed 2021-09-14) Application /Applications/Microsoft Excel.app [Running] OneDrive (Microsoft Corporation - installed 2021-09-16) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-09-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-09-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Safari (Apple - installed 2021-09-21) Application /Applications/Safari.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-09-03) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 301 build 09 (? - installed 2021-07-29) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) Safari Extensions: ABP (App Store - installed 2021-09-14) ABP Control Panel (App Store - installed 2021-09-14) 3rd Party Preference Panes: Java (? - installed 2021-06-09) Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2021-09-21 09:41:56 Last local snapshot: 2021-09-22 09:49:01 Performance: System Load: 1.36 (1 min ago) 1.59 (5 min ago) 1.35 (15 min ago) Nominal I/O speed: 6.13 MB/s File system: 15.48 seconds Write speed: 860 MB/s Read speed: 1479 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 14 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (4) 29.64 % (Google, Inc.) Google Chrome Helper (GPU) 20.76 % (Google, Inc.) WindowServer 16.82 % (Apple) EtreCheckPro 12.40 % (Etresoft, Inc.) Google Chrome 7.16 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (4) 935 MB (Google, Inc.) accountsd 883 MB (Apple) EtreCheckPro 685 MB (Etresoft, Inc.) Finder 304 MB (Apple) Google Chrome Helper (GPU) 173 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 120 KB / 90 KB (Apple) apsd 8 KB / 30 KB (Apple) OneDrive 20 KB / 8 KB (Microsoft Corporation) netbiosd 13 KB / 4 KB (Apple) rapportd 3 KB / 882 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (4) 12 (Google, Inc.) Google Chrome Helper (GPU) 7 (Google, Inc.) ReportCrash (2) 7 (Apple) Google Chrome 6 (Google, Inc.) WindowServer 3 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.25 GB Used RAM: 5.94 GB Cached files: 4.81 GB Available RAM: 10.06 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-24 macOS 11.5 (11.5) 2021-07-29 Java 8 Update 301 (1.8.301.09) 2021-08-24 XProtectPlistConfigData (2150) 2021-08-24 Avira Security Update (1.0) 2021-08-30 macOS 11.5.2 (11.5.2) 2021-09-03 WhatsApp (2.2134.10) 2021-09-13 ARMDC Agent Installer (1.0.0) 2021-09-14 Adblock Plus (2.1.12) 2021-09-14 Microsoft AutoUpdate (4.39.21091200) 2021-09-14 Microsoft Excel (16.53.21091200) 2021-09-14 Microsoft Outlook (16.53.21091200) 2021-09-14 Microsoft PowerPoint (16.53.21091200) 2021-09-14 Microsoft Word (16.53.21091200) 2021-09-16 Adobe Acrobat Reader DC (21.007.20091) (21.007.20091) 2021-09-17 Microsoft OneNote (16.53.21091502) 2021-09-21 Safari (15.0) 2021-09-21 macOS 11.6 (11.6) 2021-09-21 MRTConfigData (1.84) 2021-09-22 Open Link Pro - Browser Picker (1.3.12) Diagnostics Information (past 7-30 days): 2021-09-22 10:12:31 SafariLaunchAgent Crash (40 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariLaunchAgent Details: dyld: launch, loading dependent libraries 2021-09-22 10:12:07 SafariBookmarksSyncAgent Crash (42 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent Details: dyld: launch, loading dependent libraries 2021-09-22 10:00:26 Safari.app Crash (43 times) Executable: /Applications/Safari.app Details: dyld: launch, loading dependent libraries 2021-09-22 01:40:47 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2021-09-21 12:35:11 Mail.app Hang Executable: /System/Applications/Mail.app 2021-09-21 12:20:10 mdworker High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker End of report