EtreCheck version: 5.7.1 (5243) Report generated: 2021-02-13 16:51:31 Download EtreCheck from https://etrecheck.com Runtime: 2:42 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: After update to Catalina 10.15.7 Finder always pops up as front window and blocks other programmes. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Early 2013) - Obsolete! MacBook Pro Model: MacBookPro10,1 2,7 GHz Quad-Core Intel Core i7 (i7-3740QM) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Replace Soon - Cycle count = 1215 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 650M - VRAM: 1 GB Drives: disk0 - APPLE SSD SD512E 500.28 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 5 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 456.36 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.26 GB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 500.07 GB (Shared - 456.36 GB used, 34.21 GB available, 30.60 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1.07 GB used, 30.60 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 500.07 GB (Shared - 11.26 GB used, 34.21 GB available, 30.60 GB free) APFS Mount point: / Read-only: Yes Network: Interface usbserial-AEYO8H7I: FT232R USB UART Interface en3: Thunderbolt Ethernet 2 Interface en0: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface en6: Thinkpad USB LAN Interface en7: LAPDOCK System Software: macOS Catalina 10.15.7 (19H524) Time since boot: About 4 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Avast Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AdobeExManDetect.plugin Plugin: /Library/Internet Plug-Ins/disabled/JavaAppletPlugin.plugin Apps: 10 System Extensions: [Not Loaded] Cisco AnyConnect Socket Filter Extension - version 4.9.04053 (Cisco - 2020-11-19) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.04053 (Cisco - 2021-02-01) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Applications/Avast.app AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 10.16) AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 10.16) /Library/Application Support/VirtualBox VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (5.2.12) VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (5.2.12) VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (5.2.12) VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (5.2.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 126 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 118 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2014-11-25) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Not Loaded] com.avast.cleanup.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.cleanup.update.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-12-09) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-12-18) [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2021-02-01) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2021-02-01) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-13) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2014-11-18) [Not Loaded] com.avast.cleanup.engine.xpc.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.cleanup.services.submit.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.cleanup.services.xpc.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.cleanup.uninstall.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.cleanup.update.xpc.plist (AVAST Software a.s. - installed 2021-02-06) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-12-09) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-12-09) [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-12-18) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-12-18) [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-12-18) [Loaded] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2020-11-19) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2018-06-22) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-05-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] de.verbi.SMJobBlessHelper12.plist (VERBI Software Consult Sozialforschung GmbH - installed 2018-07-06) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-05-18) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-11-27) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-30) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2021-01-30) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-02-12) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Silverlight: 5.1.30514.0 (? - installed 2014-12-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-11) AdobePDFViewer: 21.001.20135 (Adobe Systems, Inc. - installed 2021-02-11) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2014-11-25) JavaAppletPlugin: (? - installed 2014-11-15) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: ABP (App Store - installed 2021-02-12) ABP Control Panel (App Store - installed 2021-02-12) Ecosia - The search engine that plants trees (App Store - installed 2020-04-18) Backup: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2021-02-12 19:30:29 Last local snapshot: 2021-02-13 13:55:13 Performance: System Load: 2.26 (1 min ago) 1.85 (5 min ago) 1.64 (15 min ago) Nominal I/O speed: 2.11 MB/s File system: 26.85 seconds Write speed: 293 MB/s Read speed: 331 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 12 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 107.65 % (?) trustd 25.48 % (Apple) EtreCheck 11.73 % (App Store) CoreServicesUIAgent 1.61 % (Apple) Spotify 0.28 % (Spotify) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 562 MB (App Store) Safari 316 MB (Apple) Mail 214 MB (Apple) App Store 154 MB (Apple) Spotify 153 MB (Spotify) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 4 MB / 689 KB (?) Mail 55 KB / 40 KB (Apple) Spotify 71 KB / 9 KB (Spotify) AMPDevicesAgent 7 KB / 10 KB (Apple) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 230 MB Used RAM: 8.38 GB Cached files: 7.39 GB Available RAM: 7.62 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-26 Pages EndNote Plug-In (3.2.0.0.1.1569032832) 2021-02-01 AnyConnect Secure Mobility Client 2021-02-01 AnyConnect Diagnostics and Reporting Tool 2021-02-01 IBM SPSS Statistics 27.0.1 2021-02-06 Avast Cleanup Premium 2021-02-11 ARMDC Agent Installer 2021-02-11 Adobe Acrobat Reader DC (21.001.20135) 2021-02-11 Safari (14.0.3) 2021-02-12 Pages (10.0) 2021-02-12 Telegram (7.4) 2021-02-12 Adblock Plus (2.1.8) 2021-02-12 WhatsApp (2.2104.8) 2021-02-12 macOS Catalina 10.15.7 Supplemental Update (10.15.7) 2021-02-13 Numbers (10.0) 2021-02-13 EtreCheck (5.7.1) Clean up: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report