EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-03 09:10:11 Download EtreCheckPro from https://etrecheck.com Runtime: 3:47 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 4096 x 2304 S2431W 1920 x 1200 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 23.69 GB disk1 - CT2000BX500SSD1 2.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk2s1 - m***********n (APFS) [APFS Virtual drive] (Shared - 1.10 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 427 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 611 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - m***S (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk3 - TOSHIBA External USB 3.0 3.00 TB External USB 5 Gbit/s USB disk3s1 - W**X 3.00 TB (2.85 TB used) disk4 - Generic STORAGE DEVICE 127.87 GB External USB 5 Gbit/s USB disk4s1 - N*********2 127.85 GB (4.73 GB used) Mounted Volumes: disk2s1 - m***********n [APFS Virtual drive] 2.00 TB (Shared - 1.10 TB used, 1.03 TB available, 878.52 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.00 TB (Shared - 427 MB used, 878.52 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.00 TB (Shared - 2.15 GB used, 878.52 GB free) APFS Mount point: /System/Volumes/VM disk2s5 [APFS Container] 2.00 TB (Shared - 15.05 GB used, 878.52 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Partitions: disk2s5s1 disk2s5s1 - m***S [APFS Snapshot] 2.00 TB (Shared - 15.05 GB used, 1.03 TB available, 878.52 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 2.00 TB (Shared - 2 MB used, 878.52 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - W**X 3.00 TB (2.85 TB used, 151.85 GB free) Mount point: /Volumes/W**X disk4s1 - N*********2 127.85 GB (4.73 GB used, 123.10 GB free) Mount point: /Volumes/N*********2 disk5 - I********************n 1.36 GB (1.28 GB used, 84 MB free) Mac OS Extended Disk Image Mount point: /Volumes/I********************n Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 128.93 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 2 days Notifications: BlueStacks.app 23 notifications Keka.app 2 notifications Parcel.app one notification BIG-IP Edge Client.app one notification EtreCheckPro.app 2 notifications Microsoft Outlook.app 24 notifications Twitter.app 6 notifications Vivaldi.app 42 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.ea.origin.WebHelper.plist Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.f5.edgeclientagent.uninstallhelper.plist Executable: /Library/Application Support/BIG-IP Edge Client/uninstall.sh check '/Applications/BIG-IP Edge Client.app/' Details: Domain name invalid - possibly adware Launchd: ~/Library/Application Scripts/Amazon Cloud Drive/restart_app.plist Executable: /usr/bin/osascript '/Users/***/Library/Application Scripts/Amazon Cloud Drive/restart_app.scpt' '/Applications/Amazon Photos.app' com.amazon.clouddrive.mac Details: Domain name invalid - possibly adware Apps: 34 System Extensions: [Removed after restart] Avast Antivirus System Extension - version 1.3.90 (AVAST Software a.s. - 2021-04-18) Application: /Applications/Avast.app - version 1.3.90 Kernel Extensions: /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.3.9) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.8.105 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 154 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 169 Apple tasks [Running] 154 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-25) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-25) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-04-30) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-05-16) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-05-16) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-05-27) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-14) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-12-08) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2021-05-28) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-11) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-25) [Running] com.binarynights.ForkLiftHelper.plist (BinaryNights LLC - installed 2021-05-05) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-06-02) [Loaded] com.f5.edgeclientagent.uninstallhelper.plist (? 6790ea5f - installed 2021-02-04) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-05-16) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-27) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-01-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-18) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-12-08) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-12-08) User Launch Agents: [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2021-05-28) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2021-05-28) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2021-05-28) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-25) [Loaded] com.ea.origin.WebHelper.plist (? 0 - installed 2021-06-02) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-06-02) User Login Items: [Running] Amazon Photos (AMZN Mobile LLC - installed 2021-06-03) Application /Applications/Amazon Photos.app [Running] BetterTouchTool (Andreas Hegenberg - installed 2021-02-04) Application /Applications/BetterTouchTool.app [Not Loaded] ForkLiftMini (BinaryNights LLC - installed 2021-04-14) Modern Login Item /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2021-02-04) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Loaded] Launch Nikon Message Center 2 (NIKON CORPORATION - installed 2021-04-05) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Running] OneDrive (Microsoft Corporation - installed 2021-05-27) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-05-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-05-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-05-22) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-14) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-14) F5 SSL VPN Plugin: 7210.2020.0827.1 (F5 Networks, Inc. - installed 2021-02-04) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-11) Safari Extensions: 1Blocker Button (App Store - installed 2021-05-10) Block Ads (App Store - installed 2021-05-10) Block Adult Sites (App Store - installed 2021-05-10) Block Annoyances (App Store - installed 2021-05-10) Block Comments (App Store - installed 2021-05-10) Block Social Widgets (App Store - installed 2021-05-10) Block Trackers (App Store - installed 2021-05-10) Custom Rules (App Store - installed 2021-05-10) Regional Rules (App Store - installed 2021-05-10) 3rd Party Preference Panes: ParagonNTFS (Paragon Software GmbH - installed 2020-12-08) Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2021-05-30 10:11:27 Last local snapshot: 2021-05-30 19:59:18 Performance: System Load: 5.25 (1 min ago) 7.36 (5 min ago) 5.47 (15 min ago) Nominal I/O speed: 21.69 MB/s File system: 20.23 seconds Write speed: 443 MB/s Read speed: 498 MB/s CPU Usage Snapshot: Type Overall System: 18 % User: 25 % Idle: 57 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 76.20 % (? - /private/var/db/com.apple.xpc.roleaccountd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777223.24971991.xpc/Contents/MacOS) kernel_task 29.16 % (Apple) Amazon Photos 21.92 % (AMZN Mobile LLC) Vivaldi Helper (Renderer) (12) 17.44 % (Vivaldi Technologies AS) EtreCheckPro 15.82 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Vivaldi Helper (Renderer) (12) 1.81 GB (Vivaldi Technologies AS) EtreCheckPro 640 MB (Etresoft, Inc.) Vivaldi 590 MB (Vivaldi Technologies AS) Adobe CEF Helper (Renderer) 342 MB (Adobe Inc.) Amazon Photos 287 MB (AMZN Mobile LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 11 MB / 2 MB (Apple) apsd 127 KB / 2 MB (Apple) netbiosd 790 KB / 39 KB (Apple) rapportd 34 KB / 25 KB (Apple) cloudd 40 KB / 17 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 16 (? - /private/var/db/com.apple.xpc.roleaccountd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777223.24971991.xpc/Contents/MacOS) Amazon Photos 15 (AMZN Mobile LLC) Adobe Creative Cloud 2 (? - /Applications/Utilities) WindowServer 1 (Apple) diskimages-helper (3) 1 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 15 MB Used RAM: 8.97 GB Cached files: 15.02 GB Available RAM: 15.03 GB Swap Used: 666 MB Software Installs (past 60 days): Install Date Name (Version) 2021-04-05 Wireless Transmitter Utility (1.9.4) 2021-04-05 Adobe DNG Converter 13.2 (13.2) 2021-04-19 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-29 Avast Security (14.9) 2021-04-29 AvastHUB 2021-05-02 FreeFileSync 11.9 (1.0) 2021-05-04 The Secret Society - Die Geheime Gemeinschaft (1.45.6000) 2021-05-05 Keka (1.2.14) 2021-05-05 Microsoft Remote Desktop (10.6.6) 2021-05-10 1Blocker (3.16) 2021-05-11 Microsoft Excel (16.49.21050901) 2021-05-11 Microsoft OneNote (16.49.21050901) 2021-05-11 Microsoft Outlook (16.49.21050901) 2021-05-11 Microsoft PowerPoint (16.49.21050901) 2021-05-11 Microsoft Word (16.49.21050901) 2021-05-14 Microsoft AutoUpdate (4.35.21050901) 2021-05-14 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) 2021-05-16 Google Earth (1.3.14.131) 2021-05-18 Microsoft Teams (1.00.411161) 2021-05-20 Parcel (7.0.3) 2021-05-20 Mansion (2.4.2) 2021-05-20 Insta360Studio (3.6.6) 2021-05-22 Yet Comic Reader (1.6.6) 2021-05-22 WhatsApp (2.2119.6) 2021-05-28 XProtectPlistConfigData (2147) 2021-05-28 MRTConfigData (1.79) 2021-05-29 Twitter (8.67.2) 2021-05-29 Mobilgerät (1.0.0.0) 2021-06-02 Pages (11.1) 2021-06-02 Numbers (11.1) 2021-06-02 Keynote (11.1) 2021-06-02 AnalogEfexPro2 (4.0.7) 2021-06-02 ColorEfexPro4 (4.0.7) 2021-06-02 Dfine2 (4.0.7) 2021-06-02 HDREfexPro2 (4.0.7) 2021-06-02 SharpenerPro3 (4.0.7) 2021-06-02 PerspectiveEfex (4.0.7) 2021-06-02 NikCollection4 (4.0.7) 2021-06-02 Uninstaller (4.0.0) Diagnostics Information (past 7-30 days): 2021-06-02 17:39:17 Adobe Lightroom Classic.app High CPU Use (3 times) Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app Details: abort() called rdar:/problem/28724618 Couldn't create connection object Application unable to connect to launchservic esd for an unknown reason (received XPC_ERROR_CONNECTION_INVALID). XPC_ERROR_CONNECTION_INVALID from launchservice _RegisterApplication(), unable to get application ASN from launchservi cesd, and this application requires an ASN, so aborting. error=#-1. 2021-06-02 16:39:20 Mail.app Hang Executable: /System/Applications/Mail.app 2021-06-02 15:08:13 KSP.app Crash Executable: ~/Library/Application Support/Steam/steamapps/common/Kerbal Space Program/KSP.app Details: abort() called 2021-06-01 17:29:16 Avast.app Crash (4 times) Executable: /Applications/Avast.app 2021-06-01 16:53:50 Yet Comic Reader.app Crash (2 times) Executable: /Applications/Yet Comic Reader.app 2021-05-30 18:54:11 Topaz Sharpen AI.app Hang Executable: /Applications/Topaz Labs LLC/Topaz Sharpen AI/Topaz Sharpen AI.app 2021-05-30 18:50:54 Grids.app Crash Executable: /Applications/Grids.app 2021-05-29 14:05:27 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2021-05-28 11:39:41 GPU:AMD MetalDevice for accelerator(0x6a43): 0x7feb86523368 (MTLDevice: 0x7feb 88427000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX 0@0/ATY,Tako@0/AMDFramebufferSI IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX 0@0/ATY,Tako@2/AMDFramebufferSI boot-args: 2021-05-29 14:05:24 LocationMenu.app Crash Executable: /System/Library/CoreServices/LocationMenu.app Details: dyld3 mode *** Terminating app due to uncaught exception 'CALayerInvalidGeometry' , reason: 'CALayer bounds contains NaN: [0 0; nan nan]. Layer: ' terminating with uncaught exception of type NSException abort() called 2021-05-29 09:25:10 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2021-05-28 18:20:05 mdworker High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker End of report