EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-04-04 20:45:46 Download EtreCheckPro from https://etrecheck.com Runtime: 3:10 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook (Retina, 12-inch, 2017) MacBook Model: MacBook10,1 1,4 GHz Dual-Core Intel Core i7 (i7-7Y75) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 1867 BANK 1/DIMM0 - 8 GB LPDDR3 1867 Battery: Health = Service Battery - Cycle count = 843 Video Information: Intel HD Graphics 615 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 303.79 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 698 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 499.96 GB (Shared - 303.79 GB used, 199.77 GB available, 177.39 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 698 MB used, 177.39 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 177.39 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.75 GB used, 199.77 GB available, 177.39 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 6 MB used, 177.39 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About 12 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/net.pulsesecure.SetupClient.plist Executable: ~/Library/Application Support/Pulse Secure/SetupClient/PulseSetupClient.app/Contents/MacOS/PulseSetupClient Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/Citrix HDX RealTime Media Engine.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 6 Old Applications: 13 x86-only apps System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 199 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 180 Apple tasks [Running] 154 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-08-21) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2022-01-24) [Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2022-01-24) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-30) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12) [Running] com.zscaler.service.plist (Zscaler inc - installed 2022-03-28) [Running] com.zscaler.tunnel.plist (Zscaler inc - installed 2022-03-28) Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-01-12) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-01-12) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-01-12) [Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2022-01-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? 67158656 - installed 2021-04-18) [Running] com.zscaler.tray.plist (Zscaler inc - installed 2022-03-28) User Launch Agents: [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-06-16) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-06-16) [Other] com.valvesoftware.steamclean.plist (? 0 - installed 2022-02-08) [Loaded] net.pulsesecure.SetupClient.plist (? 0 - installed 2020-03-26) User Login Items: [Not Loaded] AusweisApp2AutostartHelper (App Store - installed 2022-04-03) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-03-25) Modern Login Item /Applications/WhatsApp.localized/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-01-24) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Running] Mail (Apple - installed 2022-02-06) Application /System/Applications/Mail.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2021-04-20) 3rd Party Preference Panes: Citrix HDX RealTime Media Engine (? - installed 2022-03-28) Java (? - installed 2020-03-12) Backup: Time Machine Not Configured! Performance: System Load: 2.20 (1 min ago) 3.23 (5 min ago) 2.61 (15 min ago) Nominal I/O speed: 0.10 MB/s File system: 33.93 seconds Write speed: 1253 MB/s Read speed: 1392 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 10.46 % (Etresoft, Inc.) WindowServer 9.66 % (Apple) kernel_task 1.90 % (Apple) thermald 0.42 % (Apple) com.apple.WebKit.WebContent (7) 0.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 1.05 GB (Apple) MTLCompilerService (28) 1.03 GB (Apple) EtreCheckPro 626 MB (Etresoft, Inc.) kernel_task 300 MB (Apple) WindowServer 213 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 90 KB (Apple) mDNSResponder 3 MB / 1 MB (Apple) Mail 337 KB / 37 KB (Apple) apsd 135 KB / 115 KB (Apple) rapportd 159 KB / 62 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) mdbulkimport (2) 4 (Apple) NotificationCenter 1 (Apple) trustd (4) 1 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.40 GB Used RAM: 6.89 GB Cached files: 5.71 GB Available RAM: 9.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-02-28 macOS 12.2.1 (12.2.1) 2022-03-16 GarageBand (10.4.6) 2022-03-18 XProtectPlistConfigData (2158) 2022-03-18 MRTConfigData (1.91) 2022-03-25 WhatsApp (2.2208.15) 2022-03-28 Citrix HDX RealTime Media Engine (2.9.0.2330) 2022-03-28 ZoomVDI (1.0) 2022-03-28 Zscaler-osx-3.4.1.13-zscloud-installer (3.4.1.13) 2022-03-30 Microsoft Teams (1.00.506181) 2022-04-03 AusweisApp2 (1.22.4) Clean up: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist ~/Library/Application Support/Steam/SteamApps/steamclean Executable not found Diagnostics Information (past 7-30 days): 2022-04-01 13:02:23 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report