EtreCheck version: 5.4.8 (5091)
Report generated: 2019-12-31 13:13:53
Download EtreCheck from https://etrecheck.com
Runtime: 3:55
Performance: Good
Sandbox: Enabled
Full drive access: Disabled

Problem: No problem - just checking

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  More than one antivirus app - This machine has multiple antivirus apps installed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (27-inch, Late 2013)
  iMac Model: iMac14,2
  1 3,2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core
  16 RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  
    BANK 0/DIMM1 - 4 GB DDR3 1600  
    BANK 1/DIMM1 - 4 GB DDR3 1600  

Video Information:
  NVIDIA GeForce GT 755M - VRAM: 1 GB
    iMac 2560 x 1440
    DELL U2715H 2048 x 1152

Drives:
  disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 106.70 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.03 GB used)

Mounted Volumes:
  disk1s1 - M******************n [APFS Virtual drive]
    1000.00 GB (Shared - 106.70 GB used, 876.75 GB available, 872.85 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 8.59 GB used, 872.85 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    1000.00 GB (Shared - 11.03 GB used, 876.75 GB available, 872.85 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface Bluetooth-Modem: Bluetooth DUN
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  Interface en5: TomTom
  Interface en7: iPad
  Interface en6: iPhone
  Interface fw0: Thunderbolt FireWire
  Interface en8: Thunderbolt Ethernet

System Software:
  macOS Catalina 10.15.2 (19C57) 
  Time since boot: Less than an hour

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: CleanMyMac, Trusteer, Apple,  and Malwarebytes

Unsigned Files:
  Launchd: /Library/LaunchDaemons/jp.co.canon.cnwidadrHelperTool.plist
    Executable: /Library/PrivilegedHelperTools/jp.co.canon.cnwidadrHelperTool
    Details: Domain name invalid - possibly adware

  Launchd: /Library/LaunchAgents/com.synology.PhotoUploaderFinderSync.plist
    Executable: /Applications/Synology Photo Station Uploader.app/Contents/MacOS/contextmenu/PhotoUploaderShellApp.app/Contents/MacOS/PhotoUploaderShellApp
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
    Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist
    Executable: ~/Applications/Akamai/netsession_mac
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
    Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
    Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
    Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  29 32-bit apps

Kernel Extensions:
  /Library/Application Support/Logitech.localized/Logitech Options.localized
    LogiMgrDriver.kext (7.12.1 - SDK 10.12)

  /Library/Extensions
    Apowersoft_AudioDevice.kext (1.6.7 - SDK 10.11)

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  115 Apple tasks

System Launch Daemons:
  [Not Loaded]  32 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  120 Apple tasks

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-03-25)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-12-08)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-24)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-24)
  [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10)
  [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-03-15)
  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-25)
  [Not Loaded] com.synology.PhotoUploaderFinderSync.plist (? 3e95a14e  - installed 2017-12-25)
  [Loaded] com.synology.SynoSIMBL_RefreshFinder.plist (Apple - installed 2019-12-05)
  [Other] jp.co.canon.ij.photojewels.nofitication.plist (? b106a470  - installed 2019-12-08)
  [Not Loaded] org.macosforge.xquartz.startx.plist (? d225a7da  - installed 2014-05-17)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-12-08)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-12-08)
  [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-24)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Loaded] com.bombich.ccchelper.plist (? bc948f55  - installed 2017-04-07)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10)
  [Loaded] com.macpaw.CleanMyMac2.Agent.plist (? 8be0689f  - installed 2013-12-22)
  [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-06-14)
  [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-10-05)
  [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0  - installed 2019-01-02)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-25)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2012-04-02)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)
  [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2019-10-05)
  [Loaded] com.teamviewer.Helper.plist (? 7ca2e004  - installed 2017-12-12)
  [Other] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12)
  [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405  - installed 2019-10-12)
  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2019-12-08)
  [Loaded] jp.co.canon.cnwidadrHelperTool.plist (? d81b53f4  - installed 2019-12-08)

User Launch Agents:
  [Other] com.akamai.single-user-client.plist (? 0  - installed 2018-05-11)
  [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0  - installed 2019-05-21)

User Login Items:
  [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2019-12-08)
    Modern Login Item
    /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app

  [Not Loaded] Evernote Helper (App Store - installed 2019-12-22)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app

  [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-22)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app

  [Not Loaded] Garmin Express Service (Garmin International - installed 2019-05-26)
    Modern Login Item
    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app

  [Running] SnagitHelper2020 (TechSmith Corporation - installed 2019-12-17)
    Modern Login Item
    /Applications/Snagit 2020.app/Contents/Library/LoginItems/SnagitHelper2020.app

  [Not Loaded] SnagitRecorder2020 (TechSmith Corporation - installed 2019-12-04)
    Modern Login Item
    /Applications/Snagit 2020.app/Contents/Library/LoginItems/SnagitHelper2020.app/Contents/MacOS/SnagitRecorder2020.app

  [Not Loaded] SnagitLaunchAtLogin (TechSmith Corporation - installed 2019-12-17)
    Modern Login Item
    /Applications/Snagit 2020.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app

  [Loaded] WD App Manager Helper (Western Digital Corporation Branded Products Group - installed 2019-11-27)
    Modern Login Item
    /Applications/WD App Manager/WD App Manager.app/Contents/Library/LoginItems/WD App Manager Helper.app

  [Not Loaded] WunderlistHelper (App Store - installed 2019-11-25)
    Modern Login Item
    /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2019-05-18)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-26)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21)
  RL Secure Plug-In Layer:  (? - installed 2019-12-01)
  AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2018-06-24)

3rd Party Preference Panes:
  Logi Options Launcher (installed 2019-05-20)
  Trusteer Endpoint Protection (installed 2017-11-30)

Time Machine:
  Time Machine information not available without Full Drive Access.
  6 local snapshots
  Oldest local snapshot: 2019-12-30 12:04:51
  Last local snapshot: 2019-12-31 10:55:39

Performance:
  System Load: 1.49 (1 min ago) 1.42 (5 min ago) 1.27 (15 min ago)
  Nominal I/O speed: 1.92 MB/s
  File system: 30.92 seconds
  Write speed: 132 MB/s
  Read speed: 154 MB/s

CPU Usage Snapshot:
  Type Overall
  System 4 %
  User 5 %
  Idle 91 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 25.56 % (?)
  EtreCheck 4.54 % (App Store)
  helpd 1.61 % (Apple)
  accountsd 0.95 % (Apple)
  CoreSpotlightService 0.54 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 545 MB (App Store)
  firefox 289 MB (Mozilla Corporation)
  Finder 115 MB (Apple)
  accountsd 87 MB (Apple)
  Dock 72 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 1 MB / 370 KB (?)
  firefox 151 KB / 16 KB (Mozilla Corporation)
  CalendarAgent 24 KB / 46 KB (Apple)
  SystemUIServer 0 B / 64 B (Apple)
  mdworker_shared 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 9.13 GB
  Used RAM: 4.27 GB
  Cached files: 2.60 GB

  Available RAM: 11.73 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-12-01 EPSON Printer
  2019-12-07 BaseCamp
  2019-12-08 Adobe Acrobat Reader DC (Continuous)
  2019-12-08 Canon IJ Network Device Setup Utility
  2019-12-08 Inkjet Extended Survey Program
  2019-12-08 Druckerregistrierung
  2019-12-08 Canon Easy-PhotoPrint Editor
  2019-12-08 Canon PhotoJewel S
  2019-12-08 Adobe Acrobat Reader DC (19.021.20056)
  2019-12-11 Adobe Acrobat Reader DC (19.021.20058)
  2019-12-12 Microsoft Excel
  2019-12-12 Microsoft PowerPoint
  2019-12-12 Microsoft Word
  2019-12-13 MRTConfigData (1.51)
  2019-12-13 XProtectPlistConfigData (2110)
  2019-12-15 Land8
  2019-12-21 Adobe Acrobat Reader DC (19.021.20061)
  2019-12-22 Evernote (7.14)
  2019-12-29 gutenprint-5.3.3
  2019-12-31 EtreCheck (5.4.8)

Clean up:
  /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
    /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
    Executable not found
  /Library/LaunchAgents/jp.co.canon.ij.photojewels.nofitication.plist
    NotificationTool.app
    Executable not found


Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report