Download EtreCheckPro from https://etrecheck.com Runtime: 3:34 Performance: Good Problem: No problem - just checking Description: TextEdit no longer opens files, or they are visible for 1 second, then an empty file is displayed! This has been happening for a while. Then it works again for a while. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Runaway user process - A user process is using a large percentage of your CPU. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Vintage iMac Model: iMac18,3 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (489.84 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.22 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.16 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (9.35 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk2s6 - Update (APFS) (16 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express Page 1 ruths iMac 2025-01-14 disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 27.69 GB Mounted Volumes: disk2s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 489.84 GB Shared values Size: 1.03 TB Free: 518.44 GB Available: 526.44 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.22 GB Shared values Size: 1.03 TB Free: 518.44 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 1.03 TB Free: 518.44 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 1.03 TB Free: 518.44 GB Available: 526.44 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 16 MB Shared values Size: 1.03 TB Free: 518.44 GB USB: USB 3.0 bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Magic Keyboard USB 3.1 bus Network: Interface en0: Ethernet Interface en5: HUAWEI_MOBILE Interface en1: Wi-Fi 802.11 a/b/g/n/ac Page 2 ruths iMac 2025-01-14 Interface bridge0: Thunderbolt Bridge Interface en7: iPhone Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Ventura 13.7.2 (22H313) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Running app: com.macpaw.CleanMyMac4.HealthMonitor Apps: 6 Kernel Extensions: /Library/Extensions [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (Sony Corporation, 1.4.0.11070 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 199 Apple tasks [Running] 153 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 202 Apple tasks [Running] 177 Apple tasks Launch Daemons: [Loaded] com.macpaw.CleanMyMac4.Agent.plist (Not signed - Not found!) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent User Login Items: [Not Loaded] FireplaceLiveFreeHelper (App Store - installed 2024-12-09) Modern Login Item /Applications/Fireplace live HD free.app/Contents/Library/LoginItems/FireplaceLiveFreeHelper.app [Not Loaded] Mini Diary Login Helper (App Store - installed 2022-06-25) Modern Login Item /Applications/Mini Diary.app/Contents/Library/LoginItems/Mini Diary Login Helper.app [Running] Stickies (Apple - installed 2024-11-21) Application /System/Applications/Stickies.app Applications: Page 3 ruths iMac 2025-01-14 543 Apple apps 108 3rd party apps 77 x86-only apps 6 unsigned apps App Extensions: Photo editing extensions: [Loaded] Affinity Haze Removal - /Applications/Affinity Photo.app [Loaded] Affinity Retouch - /Applications/Affinity Photo.app [Loaded] Affinity Liquify - /Applications/Affinity Photo.app [Loaded] Affinity Develop - /Applications/Affinity Photo.app [Loaded] Edit in Affinity Photo - /Applications/Affinity Photo.app [Loaded] Affinity Miniature - /Applications/Affinity Photo.app [Loaded] Affinity Monochrome - /Applications/Affinity Photo.app Share services: [Loaded] Ulysses - /Applications/UlyssesMac.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck [Loaded] Ulysses - /Applications/UlyssesMac.app com.soulmen.ulysses3.sheet *.ulysses com.soulmen.ulysses3.sheet.compressed *.ulyz com.soulmen.ulysses3.group *.ulgroup com.soulmen.ulysses3.filter *.ulfilter QuickLook Previews (legacy): BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app com.blackmagic-design.braw-movie *.braw iBooksAuthor - /Applications/iBooks Author.app com.apple.ibooksauthor.book *.iba QuickLook - /Applications/Affinity Designer 2.app com.seriflabs.affinity.package *.afpackage com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinity.template *.aftemplate com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitypublisher.book *.afbook com.seriflabs.affinitydesigner.document *.afdesign Audio Plug-ins: AppleAES3Audio: 3.0 (? - installed 2025-01-03) AirBeamTVAudio: 2.3 (AirBeamTV BV - installed 2021-09-20) Backup: Time Machine information is limited without Full Disk Access Destinations: 1********e [Local] (Last used) 7 local snapshots Oldest local snapshot: 2025-01-08 10:11:37 Last local snapshot: 2025-01-14 02:03:00 Performance: System Load: 1.43 (1 min ago) 1.45 (5 min ago) 0.98 (15 min ago) Nominal I/O usage: 6.75 MB/s File system: 26.82 seconds Write speed: 880 MB/s Read speed: 1466 MB/s CPU Usage Snapshot: Page 4 ruths iMac 2025-01-14 Type Overall System: 13 % User: 13 % Idle: 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds 142.68 % (Apple) mds_stores 44.66 % (Apple) EtreCheckPro 12.80 % (Etresoft, Inc.) WindowServer 4.54 % (Apple) kernel_task 3.83 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 1.69 GB (Apple) EtreCheckPro 776 MB (Etresoft, Inc.) MTLCompilerService (23) 523 MB (Apple) Safari 187 MB (Apple) Mail 184 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 597 KB / 466 KB (Apple) Mail 145 KB / 68 KB (Apple) AMPDevicesAgent 75 KB / 38 KB (Apple) apsd 6 KB / 50 KB (Apple) com.apple.WebKit.Networking 19 KB / 16 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds 15 (Apple) mds_stores 5 (Apple) WindowServer 4 (Apple) launchd 0 (Apple) fseventsd 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 13.22 GB Used RAM: 5.87 GB Cached files: 4.90 GB Available RAM: 18.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-11-16 1-Click Video Converter (6.3.57) 2024-11-16 GarageBand (10.4.11) 2024-12-18 XProtectPlistConfigData (5284) 2024-12-18 XProtectPayloads (149) 2025-01-01 Brother iPrint&Scan (12.1.0) 2025-01-01 Mobilgerät (1.0.0.0) 2025-01-03 Pro Video-Formate (2.3.2) 2025-01-03 Safari (18.2) 2025-01-03 Ulysses (36.2) 2025-01-03 macOS 13.7.2 (13.7.2) Diagnostics Information (past 60 days): Page 5 ruths iMac 2025-01-14 2025-01-14 02:43:26 CleanMyMac X - Crash 2025-01-14 02:43:26 CleanMyMac X Menu - Crash 2025-01-13 10:35:04 knowledge-agent - High CPU Use (5 times) First occurrence: 2025-01-07 11:10:56 Executable: /usr/libexec/knowledge-agent 2025-01-09 14:08:15 TextEdit - Crash (5 times) First occurrence: 2025-01-09 13:51:27 Executable: /System/Applications/TextEdit.app 2025-01-09 12:18:22 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter End of report