EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-07 21:15:34 Download EtreCheckPro from https://etrecheck.com Runtime: 23:38 Performance: Poor Problem: Computer is too slow Description: Hard drive way too slow, HDD working properly? Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3,6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (509.16 GB used) disk1s2 - Macintosh HD - Data (APFS) (337.79 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (3.44 GB used) disk1s4 - Recovery (APFS) [Recovery] (2.17 GB used) disk1s5 - VM (APFS) [APFS VM] (5.37 GB used) disk1s6 - Update (APFS) (63 MB used) disk1s7 (APFS) [APFS Container] (12.84 GB used) disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (12.84 GB used) disk3 - ST1000LM 024 HN-M101MBB 1.00 TB (Mechanical) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*******2 999.99 GB disk4 - WDC WD20 SPZX-22UA7T0 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk5s2 - M*******3 (APFS) (1.07 TB used) disk7 - Apple Disk Image 740 MB () External Virtual Interface disk7s1 [Partition Map] 32 KB disk7s2 - I******************e (Mac OS Extended) 740 MB (264 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 509.16 GB Shared values Size: 1000.00 GB Free: 128.95 GB Available: 142.99 GB disk1s2 - Macintosh HD - Data Filesystem: APFS Mount point: /Volumes/Macintosh HD - Data Used: 337.79 GB Shared values Size: 1000.00 GB Free: 128.95 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.44 GB Shared values Size: 1000.00 GB Free: 128.95 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 1000.00 GB Free: 128.95 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 63 MB Shared values Size: 1000.00 GB Free: 128.95 GB disk1s7s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.84 GB Shared values Size: 1000.00 GB Free: 128.95 GB Available: 142.99 GB disk3s2 - M*******2 Mount point: /Volumes/M*******2 Size: 999.99 GB disk5s2 - M*******3 Filesystem: APFS Mount point: /Volumes/M*******3 Used: 1.07 TB Shared values Size: 2.00 TB Free: 932.01 GB disk7s2 - I******************e Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/I******************e Owners enabled: No Read-only: Yes Used: 264 MB Size: 740 MB Free: 476 MB Network: Interface usbmodem8F71AE2F1: Polar Ignite Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Interface en5: iPad System Software: macOS Ventura 13.1 (22C65) Time since boot: About 94 days Notifications: Microsoft Outlook.app 100 notifications EtreCheckPro.app one notification Safari.app 21 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: com.macpaw.CleanMyMac4.HealthMonitor Running app: com.macpaw.CleanMyMac4.Menu Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 1 Applications: 453 apps 29 x86-only apps 3 unsigned apps Kernel Extensions: /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 215 Apple tasks [Running] 131 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 217 Apple tasks [Running] 152 Apple tasks [Other] 2 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-01-08) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-12-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.mingjie.mjrecorder.agent.plist (Guilian Xiao - installed 2021-03-14) Executable: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver/Contents/MacOS/MJRecorder-agent [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-09-15) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Not Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-03-02) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-03-02) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-01-08) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-01-08) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-22) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant -checkForUpdates [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-01-09) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck User Launch Agents: [Not Loaded] .plist (App Store - installed 2022-12-08) Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-09-01) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-09-01) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-02-23) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-02-23) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Loaded] Backup and Sync (Google, Inc. - installed 2022-09-09) Application /Applications/Backup and Sync.app [Not Loaded] Launcher Disabler (App Store - installed 2023-01-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2023-01-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-05-24) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-03-06) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.localized/OneDrive.app OneDrive Finder Integration - /Applications/OneDrive.app Backup and Sync from Google - /Applications/Backup and Sync.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Share services: OneNote - /Applications/Microsoft OneNote.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: JavaAppletPlugin: Java 8 Update 351 build 10 (? - installed 2023-01-09) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-14) Audio Plug-ins: MJRecorderDevice: 1.3.2 (Guilian Xiao - installed 2021-03-14) 3rd Party Preference panels: Java (? - installed 2022-09-15) Backup: Time Machine information is limited without Full Disk Access Destinations: M*******3 [Local] (Last used) 2 local snapshots Oldest local snapshot: 2023-05-03 21:08:41 Last local snapshot: 2023-05-06 19:09:30 Performance: System Load: 2.12 (1 min ago) 1.83 (5 min ago) 1.58 (15 min ago) Nominal I/O usage: 1.80 MB/s File system: 47.35 seconds Write speed: 31 MB/s Read speed: 49 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 10 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.70 % (Etresoft, Inc.) WindowServer 10.66 % (Apple) photoanalysisd (2) 4.12 % (Apple) kernel_task 2.20 % (Apple) ps (5) 0.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 679 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (5) 408 MB (Google LLC) Google Chrome 237 MB (Google LLC) Microsoft Outlook 135 MB (Microsoft Corporation) Finder 122 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 703 MB / 128 MB (Apple) netbiosd 17 MB / 11 MB (Apple) rapportd 57 KB / 70 KB (Apple) apsd 8 KB / 37 KB (Apple) geodMachServiceBridge 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) bluetoothd 1 (Apple) apfsd 0 (Apple) Google Chrome Helper (Renderer) (5) 0 (Google LLC) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 49 MB Used RAM: 6.19 GB Cached files: 1.76 GB Available RAM: 1.81 GB Swap Used: 3 MB Software Installs (past 60 days): Install Date Name (Version) 2023-04-03 XProtectPlistConfigData (2167) 2023-04-20 Microsoft Word (16.72.23040900) 2023-04-20 Microsoft OneNote (16.72.23040900) 2023-04-20 Microsoft PowerPoint (16.72.23040900) 2023-04-24 Microsoft Excel (16.72.23040900) 2023-05-03 XProtectPayloads (97) 2023-05-06 Google Drive (1.3.18.216) 2023-05-06 Disk Speed Test (3.4.2) Diagnostics Information (past 7-30 days): 2023-05-07 09:28:25 Java Updater Crash Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app 2023-05-06 21:12:34 Installer Crash Executable: /System/Library/CoreServices/Installer.app 2023-05-06 21:12:08 fmfd Crash Executable: /usr/libexec/fmfd 2023-05-06 19:19:38 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2023-05-06 19:15:42 Audacity Crash (3 times) Executable: /Applications/Audacity.app Details: libsystem_c.dylib: abort() called 2023-05-03 22:33:12 CleanMyMac X HealthMonitor Crash End of report