EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-16 21:03:38 Download EtreCheck from https://etrecheck.com Runtime: 1:34 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3,5 GHz Quad-Core Intel Core i5 (i5-7600) CPU: 4-core 24 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 575 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - Samsung SSD 970 EVO 1TB 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes) disk2s1 - M*******************n (APFS) [APFS Virtual drive] (Shared - 431.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 324 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - M***********D (APFS) [Fusion Drive] (Shared) disk2s5s1 - M***********D (APFS) (Shared - 15.05 GB used) disk2s5s1 - M***********D (APFS) (Shared - 15.05 GB used) disk2s6 - U****e (APFS) (Shared - 1 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk3 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk3s1 - i******D (APFS) (Shared - 1 MB used) disk4 - TOSHIBA External USB 3.0 1.00 TB External USB 5 Gbit/s USB disk4s1 - E****N (MS-DOS FAT32) 1.00 TB (565.76 GB used) Mounted Volumes: disk2s1 - M*******************n [APFS Virtual drive] 1000.00 GB (Shared - 431.82 GB used, 565.41 GB available, 551.98 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 324 MB used, 551.98 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 551.98 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - M***********D 1000.00 GB (Shared - 15.05 GB used, 565.41 GB available, 551.98 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 1000.00 GB (Shared - 1 MB used, 551.98 GB free) APFS Mount point: /System/Volumes/U****e disk3s1 - i******D 1000.00 GB (Shared - 1 MB used, 999.79 GB free) APFS Mount point: /Volumes/i******D disk4s1 - E****N 1.00 TB (565.76 GB used, 434.20 GB free) MS-DOS FAT32 Mount point: /Volumes/E****N Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/de.devolo.networkservice.notify.plist Executable: /opt/devolo/bin/devolo Cockpit Notifier.app/Contents/MacOS/plcnotify /opt/devolo/share/devolonetsvc/trigger/notify Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.6.12.3825.pkg Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.ea.origin.ESHelper.plist Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon Details: Exact match found in the legitimate list - probably OK 32-bit Applications: 2 32-bit apps Kernel Extensions: /Library/Application Support/VirtualBox VBoxDrv.kext (4.3.24) VBoxNetAdp.kext (4.3.24) VBoxNetFlt.kext (4.3.24) VBoxUSB.kext (4.3.24) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 176 Apple tasks [Running] 138 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 191 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (? 1b555a92 - installed 2020-12-07) [Loaded] de.devolo.networkservice.notify.plist (? 71d7c587 - installed 2017-03-06) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.ea.origin.ESHelper.plist (? e69d1fe1 - installed 2016-01-31) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (? d5730461 - installed 2020-12-16) [Running] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2020-12-07) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-09-14) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-05-24) [Other] de.devolo.networkservice.plist (? ce536d47 - installed 2017-03-06) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-12-11) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2019-02-12) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShazamHelper (App Store - installed 2020-03-24) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2018-03-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-01-06) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-13) AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2019-01-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 4 local snapshots Oldest local snapshot: 2020-12-15 20:53:36 Last local snapshot: 2020-12-16 20:52:08 Performance: System Load: 1.14 (1 min ago) 1.26 (5 min ago) 1.53 (15 min ago) Nominal I/O speed: 19.79 MB/s File system: 23.14 seconds Write speed: 2526 MB/s Read speed: 3041 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 28.23 % (?) EtreCheck 10.14 % (App Store) mdbulkimport 2.10 % (Apple) AMPDevicesAgent 1.87 % (Apple) AMPDeviceDiscoveryAgent 1.37 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 979 MB (App Store) Finder 141 MB (Apple) Safari 137 MB (Apple) Mail 136 MB (Apple) suggestd 123 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 235 KB (?) Mail 2 MB / 35 KB (Apple) AMPDevicesAgent 72 KB / 37 KB (Apple) homed 88 KB / 21 KB (Apple) AMPDeviceDiscoveryAgent 5 KB / 5 KB (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 11.44 GB Used RAM: 6.51 GB Cached files: 6.05 GB Available RAM: 17.49 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-14 macOS 11.0.1 (11.0.1) 2020-12-14 XProtectPlistConfigData (2136) 2020-12-14 Disk Speed Test (3.3) 2020-12-14 macOS 11.1 (11.1) 2020-12-14 MRTConfigData (1.72) 2020-12-15 ClamXAV v3.1.2 2020-12-16 iMovie (10.2.2) 2020-12-16 Malwarebytes for Mac 2020-12-16 EtreCheck (5.6.4) Clean up: /Library/LaunchDaemons/de.devolo.networkservice.plist /opt/devolo/bin/devolonetsvc Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report