Problem: No problem - just checking Major Issues:
Anything that appears on this list needs immediate attention.
Adware - Adware detected.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no lo
nger supported.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement.
No Time Machine backup - Time Machine backup not found.
Configuration profiles found - This computer may have configuration profiles installed. These are sometimes u sed by adware and malware.
Heavy network usage - This computer has recently restarted and has high network usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run
by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,1
2 GHz Dual-Core Intel Core i5 (i5-6360U) CPU: 2-core 8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB LPDDR3 1867
BANK 1/DIMM0 - 4 GB LPDDR3 1867 Battery: Health = Normal - Cycle count = 122
Video Information:
Intel Iris Graphics 540 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800
Drives:
disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes)
disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 170.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 293 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 (APFS) [APFS Container] (Shared)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.03 GB used) disk1s6 - Update (APFS) (Shared - 549 KB used)
 Mounted Volumes:
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Nicolas MacBook Pro 2021-01-19
 disk1s1 - M******************n [APFS Virtual drive]
250.69 GB (Shared - 170.41 GB used, 72.69 GB available, 63.12 GB free) APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s2 - Preboot [APFS Preboot]
250.69 GB (Shared - 293 MB used, 63.12 GB free) APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 1.07 GB used, 63.12 GB free) APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD [APFS Snapshot]
250.69 GB (Shared - 15.03 GB used, 72.69 GB available, 63.12 GB free) APFS
Mount point: /
Read-only: Yes
disk1s6 - Update
250.69 GB (Shared - 549 KB used, 63.12 GB free) APFS
Mount point: /System/Volumes/Update
Network:
Interface en3: Apple USB Ethernet Adapter Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
System Software:
macOS Big Sur 11.1 (20C5061b) Time since boot: Less than an hour
Configuration Profiles:
This computer may have configuration profiles installed.
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Security Risk! - Adobe Flash Player installed!
Adware:
Launchd: /Library/LaunchDaemons/com.ResultsMasterDaemon.plist
Reason: Adware pattern match
Executable: /Library/Application Support/com.ResultsMasterDaemon/ResultsMaster r
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.10300978539806978757.7863696374.plist
Executable: ~/Library/Application Support/com.7466294800765215381/15550329925249755913 AF3F35E5-
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Nicolas MacBook Pro 2021-01-19
 CC47-4AFD-BE5D-F9A52C2B082C 141D4D89-E1AC-46A8-AE98-31FE08405FC0 Details: Domain name invalid - possibly adware
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Go
ogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Go
ogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.mac.transporter.agent.plist
Executable: ~/Library/Application Support/mac/mac.app/Contents/MacOS/Installer 3RzGI223LIwYbyIIUWXt66
YW5gNP1V7YcQIAMnFH3N7pKvYQX4QYuFdeFzxnVd7Z7ijybFyCGLooXBA7ZVHPx9c85gEJ9V7jbxxHenNfzcmbdbR GC9hUrjRlAihzAJuFqT78A0/WS+JsTQ4CcUXPg7h9tFcv3liuIk8AOWRR297sKfYaVJUAhjhPAGchF6Sv/ybmAVucRPtp O2A7aTGO2rZ5sEcP32vKfxtyUQIvhqmPb5drPtZo7i85TXh6B72J71mFeSzca8JaBE9gPU6auJR6q1pfjkTNdT5gQCY 0iaGyeIpQNfRjvWtWbV0AL6itjFGfYi/WRdR3PWhJJQC1vLFfkUEL30XaWjhyYDsXnb+RTKhyX9NpyyAYa1g/NNDW/zD MA02VXP58Jkx7JS6Ikv8m5gEO9H29VStzPBsinYO5cYNEDoV+/lEoeDkLPaSMv0uASQ+EYflBN2B/c2+Q
Details: Executable file is not accessible without Full Drive Access
Running app: ~/Library/Application Support/WebEx Folder/Add-ons/Cisco Webex Start.app/Contents/MacOS/Cis co WebEx Start -daemon 1 -from wda
Details: Executable file is not accessible without Full Drive Access
Safari Extension: McAfee Web Control Safari Extension: Webex Meetings
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugi n
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin
Apps: 12
Kernel Extensions:
/Library/Application Support/Citrix Receiver CitrixGUSB.kext (Citrix Systems, Inc., 19.3.1 - SDK 10.9)
/Library/Extensions
acsock.kext (Cisco, 4.8.0 - SDK 10.14)
System Launch Agents:
[Not Loaded] 17 Apple tasks [Loaded] 182 Apple tasks [Running] 132 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks [Loaded] 188 Apple tasks [Running] 136 Apple tasks [Other] One Apple task
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Nicolas MacBook Pro 2021-01-19
 Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420 d.plist (Adobe Systems, Inc. - installed 2020-11-06)
[Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2020-02-24)
[Running] com.cisco.anyconnect.notification.plist (Cisco - installed 2020-02-24)
[Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.mcafee.McAfeeSafariHost.plist (GT8P3H7SPW - installed 2018-08-08)
[Other] com.mcafee.menulet.plist (? 709265bb - installed 2017-09-22)
[Other] com.mcafee.reporter.plist (? 5efc1687 - installed 2017-09-22)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-14)
Launch Daemons:
[Loaded] com.ResultsMasterDaemon.plist (Adware - installed 2021-01-18)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25)
[Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-05-01)
[Running] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-10-21)
[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2019-04-03)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-1
5)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-09-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-14)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
User Launch Agents:
[Other] com.10300978539806978757.7863696374.plist (? 0 - installed 2019-09-25) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-20)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-20) [Loaded] com.mac.transporter.agent.plist (? 0 - installed 2019-01-03)
User Login Items:
[Not Loaded] App for Youtube Helper (App Store - installed 2017-01-06)
Modern Login Item
/Applications/App for Youtube.app/Contents/Library/LoginItems/App for Youtube Helper.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] ShazamHelper (App Store - installed 2020-02-17)
Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app
[Not Loaded] Solitaire, Spider & Freecell Login Helper (App Store - installed 2018-11-06)
Modern Login Item
/Applications/Solitaire, Spider & Freecell.app/Contents/Library/LoginItems/Solitaire, Spider & Freecell Login He
lper.app
[Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2019-05-06)
Modern Login Item
/Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.ap
Page 4

Nicolas MacBook Pro 2021-01-19
 p
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-13) FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-08)
AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-13)
Web Control: 10.2.3 (McAfee, Inc. - installed 2017-09-19)
Flash Player: 32.0.0.465 (? - installed 2020-12-08) CitrixICAClientPlugIn: 19.3.1 (Citrix Systems, Inc. - installed 2019-05-06)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Safari Extensions:
McAfee Web Control (? - installed )
Webex Meetings (? - installed 2020-12-17)
3rd Party Preference Panes:
Flash Player (Adobe Inc. - installed 2020-11-24)
Backup:
Time Machine Not Configured!
Performance:
System Load: 3.47 (1 min ago) 20.68 (5 min ago) 16.31 (15 min ago) Nominal I/O speed: 9.86 MB/s
File system: 41.05 seconds
Write speed: 851 MB/s
Read speed: 1349 MB/s
CPU Usage Snapshot: Type Overall System: 13 %
User: 12 %
Idle: 75 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location) Other processes 45.56 % (?)
EtreCheck 19.70 % (App Store) nsurlsessiond 18.40 % (Apple)
cloudd 10.85 % (Apple)
accountsd 3.19 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location) EtreCheck 226 MB (App Store)
Cisco Webex Meetings 222 MB (Cisco)
Finder 99 MB (Apple)
Mail 98 MB (Apple)
Safari 76 MB (Apple)
Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 2.21 GB / 5 MB (?)
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Nicolas MacBook Pro 2021-01-19
Mail 247 KB / 9 KB (Apple) assistantd 7 KB / 6 KB (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 106 MB Used RAM: 4.05 GB Cached files: 3.85 GB
Available RAM: 3.95 GB Swap Used: 0 B
Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 Microsoft AutoUpdate 2021-01-14 Microsoft Outlook 2021-01-14 Microsoft Excel 2021-01-14 Microsoft OneNote 2021-01-14 Microsoft Word 2021-01-14 Microsoft PowerPoint 2021-01-16 Numbers (10.0) 2021-01-16 Pages (10.0)
2021-01-16 Keynote (10.0) 2021-01-19 EtreCheck (5.6.5) 2021-01-19 macOS Big Sur Beta (11.1) 2021-01-19 macOS 11.1 (11.1) 2021-01-19 MRTConfigData (1.72)
Clean up:
/Library/LaunchAgents/com.mcafee.reporter.plist
/Library/Application Support/McAfee/MSS/Applications/McAfee Reporter.app/Contents/MacOS/McAfee Report
er
Executable not found
/Library/LaunchAgents/com.mcafee.menulet.plist
/Library/Application Support/McAfee/MSS/Applications/Menulet.app/Contents/MacOS/Menulet Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information.
End of report