EtreCheckPro version: 6.8.5 (68049)
Report generated: 2024-07-02 11:55:54
Download EtreCheckPro from https://etrecheck.com
Runtime: 76:38
Performance: Poor

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Hard drive too slow - The hard drive in this computer is too slow.
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
  Obsolete hardware - This computer may be considered obsolete.
  Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (21.5-inch, Late 2013)
    Status: Obsolete
  iMac Model: iMac14,1
  2,7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    iMac 1920 x 1080

Drives:
  disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (709.40 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (81 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (530 MB used)
        disk1s4 - VM (APFS) [APFS VM] (4.30 GB used)
        disk1s5 - Macintosh HD (APFS) (11.27 GB used)

Mounted Volumes:
  disk1s1 - M******************n [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 709.40 GB
    Shared values
      Size: 1000.00 GB
      Free: 274.23 GB
      Available: 280.50 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /private/var/vm
    Used: 4.30 GB
    Shared values
      Size: 1000.00 GB
      Free: 274.23 GB

  disk1s5 - Macintosh HD
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 11.27 GB
    Shared values
      Size: 1000.00 GB
      Free: 274.23 GB
      Available: 280.50 GB

USB:
  USB 3.0 bus
    Apple Inc. - BRCM20702 Hub
      Apple Inc. - Bluetooth USB Host Controller
    Apple Inc. - FaceTime HD Camera (Built-in)
    Logitech - USB Receiver

Network:
  Interface en0: Ethernet
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  iCloud Quota: 57.46 GB available

  File sharing: Enabled
  Printer sharing: Enabled
  Screen sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H2026) 
  Time since boot: About an hour

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Security Risk! - Adobe Flash Player installed!

  File sharing: Enabled
  Printer sharing: Enabled
  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/HWNetMgr.plist
    Executable: /Library/StartupItems/HWNetMgr/HWNetCfg
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/HWPortCfg.plist
    Executable: /Library/StartupItems/HWPortDetect/HWPortCfg
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
    Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

  Launchd: /Library/LaunchAgents/ouc.plist
    Executable: /Library/StartupItems/StartOuc/StartOuc
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
    Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh

  Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
    Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
    Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Apps: 3

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] MBBFCDataCardACMData_10_9.kext - com.MBBFC.driver.MBBFCDataCardACMData (1.2.0.0 - SDK 10.8)
    [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.25.1 - SDK 10.11)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0)
    [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.5.0 - SDK 10.9)
    [Not Loaded] HuaweiDataCardDriver_10_9.kext - com.huawei.driver.HuaweiDataCardDriver (5.01.09.00 - SDK 10.8)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)

System Launch Daemons:
  [Not Loaded]  29 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  137 Apple tasks

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  162 Apple tasks
  [Running]  135 Apple tasks

Launch Daemons:
  [Other] HWNetMgr.plist (Not signed - installed 2022-09-13)
    Executable: /Library/StartupItems/HWNetMgr/HWNetCfg

  [Other] com.adobe.fpsaud.plist (Not signed - installed 2022-09-13)
    Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

  [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /Library/Application Support/Citrix Receiver/ctxusbd

  [Running] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /Library/Application Support/Citrix Receiver/ctxworkspaceupdater

  [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2018-03-28)
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Launch Agents:
  [Other] HWPortCfg.plist (Not signed - installed 2022-09-13)
    Executable: /Library/StartupItems/HWPortDetect/HWPortCfg

  [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

  [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /usr/local/libexec/Citrix Workspace Helper.app/Contents/MacOS/Citrix Workspace Helper

  [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

  [Running] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2023-07-04)
    Executable: /Library/Application Support/Citrix Receiver/SafariAdapter.app/Contents/MacOS/SafariAdapter

  [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2018-03-28)
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

  [Other] ouc.plist (Not signed - installed 2022-09-13)
    Executable: /Library/StartupItems/StartOuc/StartOuc

User Launch Agents:
  [Loaded] com.cisco.videoguard10.plist ( - installed 2024-07-01)
    Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

  [Loaded] com.cisco.videoguard10.uninstall.plist ( - installed 2024-07-01)
    Command: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

  [Other] com.cisco.videoguardmonitor.plist ( - installed 2024-07-01)
    Command: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh

  [Running] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-06-11)
    Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic

  [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-07-01)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-06-11)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-06-11)
    <Empty>

  [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-10-16)
    Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

User Login Items:
  [Not Loaded] LaunchAtLoginHelper (App Store - installed 2024-07-01)
    Modern Login Item
    /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

  [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2024-07-01)
    Modern Login Item
    /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app

  [Not Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2024-07-01)
    Modern Login Item
    /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app

  [Not Loaded] diskcleanerlitehelper (App Store - installed 2024-07-01)
    Modern Login Item
    /Applications/Disk Cleaner Lite.app/Contents/Library/LoginItems/diskcleanerlitehelper.app

  [Not Loaded] StartUpHelper (Spotify - installed 2024-07-01)
    Modern Login Item
    /Applications/Spotify (old).app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2024-07-01)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2017-05-22)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

Applications:
  358 apps
  333 x86-only apps
  8 unsigned apps

App Extensions:
  Share services:
    Skype - /Applications/Skype.app

  Finder sync extensions:
    Backup and Sync from Google - /Applications/Backup and Sync.app
    Dropbox Finder Extension - /Applications/Dropbox.app

Internet Plug-ins:
  Silverlight: 5.1.41212.0 (? - installed 2022-09-13)
  FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-05-12)
  Flash Player: 21.0.0.226 (? - installed 2022-09-13)
  JavaAppletPlugin: Java 8 Update 171 build 11 (? - installed 2022-09-13)

User Internet Plug-ins:
  ZoomUsPlugIn: 4.6.4 (17383.0119) (Zoom Video Communications, Inc. - installed 2020-01-23)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    D************g [Local] (Last used)
  4 local snapshots
  Oldest local snapshot: 2024-07-01 15:10:49
  Last local snapshot: 2024-07-02 10:37:30

Performance:
  System Load: 1.76 (1 min ago) 1.84 (5 min ago) 1.75 (15 min ago)
  Nominal I/O usage: 15.13 MB/s
  File system: 37.29 seconds
  Write speed: 31 MB/s
  Read speed: 31 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 11 %
  User: 5 %
  Idle: 84 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 18.96 % (Apple)
  kernel_task 10.08 % (Apple)
  system_profiler 3.40 % (Apple)
  EtreCheckPro 3.34 % (Etresoft, Inc.)
  iLifeSlideshows 1.04 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  system_profiler 628 MB (Apple)
  EtreCheckPro 594 MB (Etresoft, Inc.)
  com.apple.WebKit.WebContent (4) 557 MB (Apple)
  MTLCompilerService (24) 508 MB (Apple)
  com.apple.WebKit.WebContent (5) 307 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  DropboxMacUpdate 197 MB / 2 KB (Dropbox, Inc.)
  Mail 3 MB / 266 KB (Apple)
  mDNSResponder 980 KB / 270 KB (Apple)
  CalendarAgent 29 KB / 7 KB (Apple)
  netbiosd 12 KB / 20 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  DropboxMacUpdate 3 (Dropbox, Inc.)
  WindowServer 2 (Apple)
  photolibraryd 2 (Apple)
  Dock 2 (Apple)
  iLifeSlideshows 2 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 168 MB
  Used RAM: 5.57 GB
  Cached files: 2.27 GB

  Available RAM: 2.43 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2024-07-01 XProtectPlistConfigData (5268)
  2024-07-01 XProtectPayloads (137)
  2024-07-01 macOS Catalina Sicherheitsupdate 2022-005 (10.15.7)

Diagnostics Information (past 60 days):

End of report