EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-10-02 08:51:37 Download EtreCheckPro from https://etrecheck.com Runtime: 1:56 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 237 Video Information: Apple M1 Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0512Q 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 655 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 15.33 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 377 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 1.01 GB used) disk3s4 - Update (APFS) (Shared - 10 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 309.00 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 3.02 GB used) disk2s2 - Update (APFS) (Shared - 29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 504 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 504 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 655 KB used, 504 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 494.38 GB (Shared - 15.33 GB used, 257.76 GB available, 166.35 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 494.38 GB (Shared - 377 MB used, 166.35 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 494.38 GB (Shared - 10 MB used, 166.35 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 494.38 GB (Shared - 309.00 GB used, 257.76 GB available, 166.35 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 494.38 GB (Shared - 2.15 GB used, 166.35 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt-Bridge Interface bridge0: Thunderbolt Bridge 2 Screen sharing: Enabled System Software: macOS Big Sur 11.6 (20G165) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Avira Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.DesignScience.DSMTTool.plist Executable: /Library/PrivilegedHelperTools/com.DesignScience.DSMTTool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 3 Old Applications: 66 x86-only apps System Extensions: [Running] Avira Scan Service - version 6.1.5 (Avira Operations GmbH & Co. KG - 2021-08-25) Application: /Applications/Avira Security.app - version 6.1.2 (Avira Operations GmbH & Co. KG - 2021-08-25) Description: Provides the Antivirus Scans and Protections Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 213 Apple tasks [Running] 112 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 203 Apple tasks [Running] 113 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.DesignScience.DSMTTool.plist (? ef87439c - installed 2020-03-17) [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-09-30) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-28) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-03-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-03-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-14) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2020-01-05) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-10-17) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-14) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-09-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-30) [Other] com.avira.security.UIAgent.plist (? e4a85d36 - installed 2021-08-09) [Not Loaded] com.avira.security.updater.plist (? 77d734ca - installed 2021-08-09) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-07-08) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-15) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-10-17) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-30) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24) [Other] com.nero.HSMMonitor.plist (? 0 - installed 2021-01-27) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-10) User Login Items: [Not Loaded] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2020-01-05) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-03-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-03-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-07-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-09-14) DirectorShockwave: 12.1.8r158 (? - installed 2015-04-17) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-09-14) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2015-10-17) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-02-15) Safari Extensions: Webex (Cisco - installed 2021-06-19) Backup: Time Machine information not available without Full Drive Access. 4 local snapshots Oldest local snapshot: 2021-08-06 13:29:49 Last local snapshot: 2021-10-01 18:02:36 Performance: System Load: 1.14 (1 min ago) 1.23 (5 min ago) 1.26 (15 min ago) Nominal I/O speed: 0.15 MB/s File system: 6.73 seconds Write speed: 2954 MB/s Read speed: 2506 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 24.88 % (Etresoft, Inc.) WindowServer 10.44 % (Apple) kernel_task 4.03 % (Apple) AdobeReader 1.64 % (Adobe Inc.) Music 0.92 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 490 MB (Apple) EtreCheckPro 330 MB (Etresoft, Inc.) Skype Helper (Renderer) 205 MB (Skype Communications S.a.r.l) com.apple.WebKit.WebContent (4) 142 MB (Apple) Skype 137 MB (Skype Communications S.a.r.l) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 18 KB (Apple) Mail 6 MB / 92 KB (Apple) mDNSResponder 2 MB / 1 MB (Apple) Telegram 228 KB / 5 KB (TELEGRAM MESSENGER LLP) trustd 65 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) AdobeReader 1 (Adobe Inc.) distnoted (14) 1 (Apple) Music 0 (Apple) Telegram 0 (TELEGRAM MESSENGER LLP) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 7.59 GB Cached files: 404 MB Available RAM: 421 MB Swap Used: 799 MB Software Installs (past 60 days): Install Date Name (Version) 2021-09-05 macOS 11.5.2 (11.5.2) 2021-09-14 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-09-14 ARMDC Agent Installer (1.0.0) 2021-09-15 Microsoft AutoUpdate (4.39.21091200) 2021-09-15 Microsoft Excel (16.53.21091200) 2021-09-15 Microsoft Outlook (16.53.21091200) 2021-09-19 Microsoft OneNote (16.53.21091502) 2021-09-24 Zoom (5.8.0.1780) 2021-09-25 XProtectPlistConfigData (2151) 2021-09-29 Microsoft PowerPoint (16.53.21091200) 2021-09-29 Microsoft Word (16.53.21091200) 2021-09-30 Numbers (11.2) 2021-09-30 Command Line Tools for Xcode (13.0) 2021-09-30 Safari (15.0) 2021-09-30 macOS 11.6 (11.6) 2021-09-30 RosettaUpdateAuto (1.0.0.0.1.1631236228) 2021-09-30 Pages (11.2) 2021-09-30 Keynote (11.2) 2021-09-30 Device Support Update (1.0.0.0.1.1632960232) 2021-09-30 MRTConfigData (1.84) 2021-10-01 Adobe Acrobat Reader DC (21.007.20096) (21.007.20096) Clean up: /Library/LaunchAgents/com.avira.security.updater.plist /Library/Application Support/Avira Security/Avira Updater.app/Contents/MacOS/Avira Updater Executable not found ~/Library/LaunchAgents/com.nero.HSMMonitor.plist /Applications/HTC Sync Manager.app/Contents/Resources/HSMMonitor.app/Contents/MacOS/HSMMonitor Executable not found /Library/LaunchAgents/com.avira.security.UIAgent.plist /Library/Application Support/Avira Security/UIAgent.app/Contents/MacOS/UIAgent Executable not found Diagnostics Information (past 7-30 days): 2021-10-01 18:48:59 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2021-10-01 13:01:15 Avira Security.app Crash (14 times) Executable: /Applications/Avira Security.app Details: dyld: launch, loading dependent libraries 2021-10-01 12:45:40 TrashStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/TrashStorageExtension.appex/Contents/MacOS/TrashStorageExtension 2021-10-01 06:36:24 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report