EtreCheckPro version: 6.7.1 (67011)
Report generated: 2022-10-18 15:41:55
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:11
Performance: Good

Problem: No problem - just checking

Major Issues: None

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    System modifications - There are a large number of system modifications running in the background.
    Runaway user process - A user process is using a large percentage of your CPU.
    Vintage hardware - This computer may be considered vintage.
    x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
    Limited permissions - More information may be available with Full Disk Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
    MacBook Pro (Retina, 15-inch, Mid 2014)
        Status: Vintage
    MacBook Pro Model: MacBookPro11,2
    2,2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core
    16 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 8 GB DDR3 1600
        BANK 1/DIMM0 - 8 GB DDR3 1600
    Battery: Health = Normal - Cycle count = 628

Video Information:
    Intel Iris Pro - VRAM: 1536 MB
        Color LCD (built-in) 2880 x 1800
        DELL P2422H 1920 x 1080

Drives:
    disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
    Internal PCI 5.0 GT/s x2 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 250.79 GB
            disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes)
                disk1s1 - M******************n (APFS) [APFS Virtual drive] (186.08 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (756 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (623 MB used)
                disk1s4 - VM (APFS) [APFS VM] (3.22 GB used)
                disk1s5 (APFS) [APFS Container] (15.33 GB used)
                    disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.33 GB used)
                disk1s6 - Update (APFS) (6 MB used)

Mounted Volumes:
    disk1s1 - M******************n [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Encrypted
        Used: 186.08 GB
        Shared values
            Size: 250.79 GB
            Free: 44.64 GB
            Available: 98.68 GB

    disk1s2 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 756 MB
        Shared values
            Size: 250.79 GB
            Free: 44.64 GB

    disk1s4 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 3.22 GB
        Shared values
            Size: 250.79 GB
            Free: 44.64 GB

    disk1s5s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 15.33 GB
        Shared values
            Size: 250.79 GB
            Free: 44.64 GB
            Available: 98.68 GB

    disk1s6 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 6 MB
        Shared values
            Size: 250.79 GB
            Free: 44.64 GB

Network:
    Interface Bluetooth-Modem: Bluetooth DUN
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
        Proxy Auto Discovery
    Interface en3: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge
    iCloud Quota: 135.67 GB available

System Software:
    macOS Big Sur 11.7 (20G817)
    Time since boot: About 11 days

Notifications:
    WhatsApp.app
        one notification

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple

Unsigned Files:
    Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
        Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
        Details: Exact match found in the legitimate list - probably OK

    Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
        Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
        Details: Exact match found in the legitimate list - probably OK

    Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
    Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
    Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

    Apps: 2

Old Applications:
    6 x86-only apps

System Extensions:
    [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.05111 (Cisco - 2022-09-23)
        Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.05111 (Cisco - 2022-09-23)
        Description: This system extension provides socket filter capabilities.

Kernel Extensions:
    /Library/Application Support/Cisco/AnyConnect Secure Mobility Client
        [Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.10.08 - SDK 10.16)

    /Library/Application Support/VirtualBox
        [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (Oracle America, Inc., 6.1.6)
        [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (Oracle America, Inc., 6.1.6)
        [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (Oracle America, Inc., 6.1.6)
        [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (Oracle America, Inc., 6.1.6)

    /Library/Extensions
        [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (Hewlett Packard, 5.11.0 - SDK 10.8)
        [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0)
        [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (Hewlett Packard, 4.1.2 - SDK 10.8)
        [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
        [Not Loaded] SMARTBoard.kext - com.smarttech.iokit.SMARTBoard (11.4.558.0 - SDK 10.7)
        [Not Loaded] SMART_Board_cable.kext - com.tectona.driver.PL2303 (1.3.0)
        [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8)
        [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9)

System Launch Daemons:
    [Not Loaded] 35 Apple tasks
    [Loaded] 173 Apple tasks
    [Running] 157 Apple tasks
    [Other] One Apple task

System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 161 Apple tasks
    [Running] 158 Apple tasks

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08)
    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08)
    [Not Loaded] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2020-11-12)
    [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-12)
    [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2022-06-02)
    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-17)
    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-17)
    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-12)
    [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2020-11-12)
    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28)
    [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-08-22)
    [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-11-12)
    [Other] com.teamviewer.teamviewer_service.plist (Not signed - installed 2020-09-01)
    [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2020-11-12)
    [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-10-13)

Launch Agents:
    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-11-12)
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08)
    [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-07)
    [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-12)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-12)
    [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2022-09-23)
    [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2022-09-23)
    [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-09-23)
    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-10-17)
    [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-12)
    [Other] com.smarttech.SBWDKService.plist (Not signed - installed 2013-11-22)
    [Not Loaded] com.smarttech.boardservice.plist (Not signed - installed 2013-11-18)
    [Not Loaded] com.smarttech.floatingtools.plist (Not signed - installed 2013-11-22)
    [Not Loaded] com.smarttech.ink.plist (Not signed - installed 2013-11-15)
    [Not Loaded] com.smarttech.smartnotification.plist (Not signed - installed 2013-11-18)
    [Not Loaded] com.smarttech.systemtrayicon.plist (Not signed - installed 2013-11-18)
    [Other] com.teamviewer.teamviewer.plist (Not signed - installed 2020-09-01)
    [Other] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2020-09-01)

User Launch Agents:
    [Other] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-11-12)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-12)
    [Other] com.bitrun.guider.agent.plist (Not signed - installed 2019-01-14)
    [Loaded] com.cisco.videoguard10.plist (Cisco Video Technologies Israel Ltd - installed 2020-01-01)
    [Loaded] com.cisco.videoguard10.uninstall.plist (Not signed - installed 2020-01-01)
    [Other] com.cisco.videoguardmonitor.plist (Cisco Video Technologies Israel Ltd - installed 2020-01-01)
    [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19)
    [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19)
    [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-10-07)
    [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-11-12)
    [Not Loaded] org.virtualbox.vboxwebsrv.plist (Not signed - installed 2020-04-22)

User Login Items:
    [Loaded] magnetLauncher (App Store - installed 2022-07-01)
        Modern Login Item
        /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-10-17)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-10-17)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Loaded] StartUpHelper (Spotify - installed 2022-07-11)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

    [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-09-29)
        Modern Login Item
        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

    [Running] HP Device Monitor (HP Inc. - installed 2020-11-12)
        Modern Login Item
        /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

Internet Plug-ins:
    Silverlight: 5.1.50901.0 (? - installed 2018-10-20)
    MeetingJoinPlugin: (? - installed 2014-10-19)
    JavaAppletPlugin: (?)
    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2017-06-07)
    SharePointBrowserPlugin: 14.4.8 (? - installed 2015-03-25)

Audio Plug-ins:
    MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)

Safari Extensions:
    Zotero Connector (Corporation for Digital Scholarship - installed 2022-10-07)

Backup:
    Time Machine information is limited without Full Disk Access
    Destinations:
        L***e [Local] (Last used)
    5 local snapshots
    Oldest local snapshot: 2022-10-09 15:42:49
    Last local snapshot: 2022-10-18 10:59:15

Performance:
    System Load: 1.97 (1 min ago) 2.11 (5 min ago) 2.06 (15 min ago)
    Nominal I/O usage: 0.92 MB/s
    File system: 22.14 seconds
    Write speed: 418 MB/s
    Read speed: 518 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 2 %
    User: 14 %
    Idle: 84 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    routined 81.80 % (Apple)
    WindowServer 12.20 % (Apple)
    cloudd (2) 9.10 % (Apple)
    launchd 6.80 % (Apple)
    EtreCheckPro 6.54 % (Etresoft, Inc.)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    com.apple.WebKit.WebContent (13) 1.27 GB (Apple)
    WhatsApp Helper (Renderer) (2) 930 MB (App Store)
    EtreCheckPro 698 MB (Etresoft, Inc.)
    kernel_task 311 MB (Apple)
    WhatsApp 239 MB (App Store)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 59 MB / 7 MB (Apple)
    netbiosd 2 MB / 2 MB (Apple)
    cloudd 592 KB / 49 KB (Apple)
    apsd 47 KB / 98 KB (Apple)
    trustd 65 KB / 5 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    routined 28 (Apple)
    WindowServer 5 (Apple)
    cloudd (2) 3 (Apple)
    nsurlsessiond (2) 0 (Apple)
    com.cisco.anyconnect.macos.acsockext 0 (Cisco)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 57 MB
    Used RAM: 11.60 GB
    Cached files: 4.34 GB

    Available RAM: 4.40 GB
    Swap Used: 1008 MB

Software Installs (past 60 days):
    Install Date Name (Version)
    2022-08-22 Microsoft Teams (1.00.521551)
    2022-09-08 SimpleMind (1.32.0)
    2022-09-13 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191)
    2022-09-23 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212)
    2022-09-23 macOS 11.7 (11.7)
    2022-09-23 MRTConfigData (1.93)
    2022-09-23 Safari (16.0)
    2022-09-23 AnyConnect Secure Mobility Client (4.10.05111)
    2022-09-23 AnyConnect Diagnostics and Reporting Tool (4.10.05111)
    2022-09-29 WhatsApp (2.2236.10)
    2022-10-08 Sky Go
    2022-10-10 GoodNotes (5.9.44)
    2022-10-12 Microsoft AutoUpdate (4.52.22100900)
    2022-10-12 Microsoft OneNote (16.66.22100900)
    2022-10-12 Microsoft Outlook (16.66.22100900)
    2022-10-12 Microsoft PowerPoint (16.66.22100900)
    2022-10-12 Microsoft Excel (16.66.22100900)
    2022-10-12 Microsoft Word (16.66.22100900)
    2022-10-13 Zoom (5.11.1.8356)
    2022-10-14 XProtectPlistConfigData (2163)
    2022-10-14 XProtectPayloads (78)

Clean up:
    /Library/LaunchAgents/com.smarttech.ink.plist
        /Applications/SMART Technologies/SMART Ink.app/Contents/MacOS/SMART Ink
        Executable not found
    ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
        /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
        Executable not found
    /Library/LaunchAgents/com.smarttech.SBWDKService.plist
        /Applications/SMART Technologies/SMART Settings.app/Contents/bin/sbsdk-server/SBWDKService
        Executable not found
    /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
        /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service
        Executable not found
    /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
        /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop
        Executable not found
    /Library/LaunchAgents/com.smarttech.smartnotification.plist
        /Applications/SMART Technologies/SMARTSystemMenu.app/bin/SystemNotifications.app/Contents/MacOS/SystemNotifications
        Executable not found
    ~/Library/LaunchAgents/com.bitrun.guider.agent.plist
        ~/Library/Application Support/bitrun/bitrun.app/Contents/MacOS/Installer
        Executable not found
    /Library/LaunchAgents/com.smarttech.boardservice.plist
        /Applications/SMART Technologies/SMART Settings.app/Contents/bin/SMARTBoardService.app/Contents/MacOS/SMARTBoardService
        Executable not found
    /Library/LaunchAgents/com.smarttech.floatingtools.plist
        /Applications/SMART Technologies/SMART Tools/Floating Tools.app/Contents/MacOS/Floating Tools
        Executable not found
    /Library/LaunchAgents/com.teamviewer.teamviewer.plist
        /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
        Executable not found
    /Library/LaunchAgents/com.smarttech.systemtrayicon.plist
        /Applications/SMART Technologies/SMARTSystemMenu.app/Contents/MacOS/SMARTSystemMenu
        Executable not found

Diagnostics Information (past 7-30 days):
    2022-10-14 16:56:26 com.apple.WebKit.WebContent - Crash
        Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
        Details:
            Bundle controller class:
            BrowserBundleController

    2022-10-14 13:55:02 Adobe Acrobat Reader DC.app - High CPU Use
        Executable: /Applications/Adobe Acrobat Reader DC.app

    2022-10-12 20:22:31 PerfPowerServices - Crash
        Executable: /usr/libexec/PerfPowerServices
        Details:
            dyld3 mode
            Detected over-release of a CFTypeRef 0x7fa3c351eda0 (22 / CFNumber)


End of report