andreass iMac (2) 2025-01-18 EtreCheckPro version: 6.8.7 (68068) Report generated: 2025-01-18 22:00:44 Download EtreCheckPro from https://etrecheck.com Runtime: 3:34 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. System extensions installed - This computer has system extensions installed. System extensions can be diffic ult to uninstall. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Vintage iMac Model: iMac17,1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - Samsung SSD 870 EVO 4TB 4.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 4.00 TB disk2 [APFS Virtual drive] 4.00 TB (Shared by 6 volumes) disk2s1 - M******************n (APFS) [APFS Virtual drive] (701.09 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (481 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (4 MB used) disk1 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 23.69 GB Mounted Volumes: Page 1 andreass iMac (2) 2025-01-18 disk2s1 - M******************n [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 701.09 GB Shared values Size: 4.00 TB Free: 3.28 TB Available: 3.29 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 481 MB Shared values Size: 4.00 TB Free: 3.28 TB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 4.00 TB Free: 3.28 TB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 4.00 TB Free: 3.28 TB Available: 3.29 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 4.00 TB Free: 3.28 TB USB: USB 3.0 bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Printer sharing: Enabled Firewall: Blocked apps: org.jitsi ihk Page 2 andreass iMac (2) 2025-01-18 org.xmind.cathy.application com.modelmakertools.simplemindmacstd System Software: macOS Monterey 12.7.6 (21H1320) Time since boot: Less than an hour Notifications: WhatsApp.app 3 notifications WeTransfer.app one notification Amazon Music.app 48 notifications CopyLess 2.app one notification AntivirusforMac.app 14 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS /TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Apps: 5 System Extensions: [Running] Bitdefender.SPSE - version 1.6.3 (Bitdefender SRL - installed 2024-12-20) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.6.3 (Bitdefender SRL - installed 2024 -12-20) [Not Loaded] com.bitdefender.vpn.neprovider - version 5.2.2 (Bitdefender SRL - installed 2024-10-31) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.2.2 (Bitdefender SRL - installed 2024- 10-31) [Not Loaded] com.bitdefender.vpn.wireguardprovider - version 5.2.2 (Bitdefender SRL - installed 2024-10-31) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.2.2 (Bitdefender SRL - installed 2024- 10-31) [Not Loaded] com.bitdefender.vpn.wireguardextension - version 5.2.2 (Bitdefender SRL - installed 2024-10-31) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.2.2 (Bitdefender SRL - installed 2024- 10-31) Kernel Extensions: /Library/Extensions [Not Loaded] eqMac2Driver.kext - com.bitgapp.eqMac2Driver (Romans Kisils, 2.0 - SDK 10.13) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (HP Inc., 1 9.26.0 - SDK 10.12) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.28.0 - SDK 10.12) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Daemons: Page 3 andreass iMac (2) 2025-01-18 [Not Loaded] 38 Apple tasks [Loaded] 204 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 200 Apple tasks [Running] 138 Apple tasks Launch Daemons: [Loaded] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2024-10-25) Command: /Library/CoreMediaIO/Plug-Ins/DAL/LogiCapture.plugin/Contents/MacOS/Assistant --timeout 300. 0 elper [Loaded] com.macpaw.CleanMyMac5.Agent.plist (MacPaw Inc. - installed 2025-01-07) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac5.Agent [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-1 6) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/Standalo neUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-01-16) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveU pdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-07) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-11-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2024-02-13) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS /TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ccxprocess.plist (Not signed - installed 2020-08-04) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess .app' [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2024-12-06) Executable: /Applications/Bitdefender/AntivirusforMac.app/Contents/MacOS/AntivirusforMac [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-01-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandalo [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2024-12-20) Executable: /Library/Bitdefender/Central/Agent/bdagentd [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2024-12-02) Executable: /Library/Bitdefender/AVP/antivirus.bundle/BDUpgDaemon [Running] com.bitgapp.eqmac.helper.plist (Bitgapp Ltd. - installed 2024-02-15) Executable: /Library/PrivilegedHelperTools/com.bitgapp.eqmac.helper/Contents/MacOS/com.bitgapp.eqmac.h neUpdater Page 4 andreass iMac (2) 2025-01-18 [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-01-16) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-01-07) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Micro soft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Not signed - installed 2019-08-21) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess .app' [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2024-12-27) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-11-21) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacO S/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_c ompanion/*=2,*/chrome/updater/*=2 [Loaded] com.macpaw.CleanMyMac5.Updater.plist (MacPaw Inc. - installed 2025-01-14) Executable: ~/Library/Application Support/CleanMyMac_5/CleanMyMac_5_Updater.app/Contents/MacOS/Clea nMyMac_5_Updater [Running] com.nextcloud.desktopclient.plist (Nextcloud GmbH - installed 2025-01-14) Executable: /Applications/Nextcloud.app/Contents/MacOS/Nextcloud User Login Items: [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2024-10-31) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Running] CleanMyMac_5_HealthMonitor (MacPaw Inc. - installed 2024-10-25) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_HealthMonitor.app [Running] CleanMyMac_5_Menu (MacPaw Inc. - installed 2024-10-25) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_Menu.app [Not Loaded] CopyLessLauncher (App Store - installed 2024-11-08) Modern Login Item /Applications/CopyLess 2.app/Contents/Library/LoginItems/CopyLessLauncher.app [Loaded] DeepLLauncher (DeepL GmbH - installed 2024-12-24) Modern Login Item /Applications/DeepL.app/Contents/Library/LoginItems/DeepLLauncher.app [Not Loaded] Launcher Disabler (App Store - installed 2024-11-08) Modern Login Item /Applications/OneDrive.localized/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2024-11-08) Modern Login Item /Applications/OneDrive.localized/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Trello Login Helper (App Store - installed 2025-01-17) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app Page 5 andreass iMac (2) 2025-01-18 [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-12-31) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] Updater (App Store - installed 2025-01-14) Modern Login Item /Applications/WhatsApp.localized/WhatsApp.app/Contents/Frameworks/WAAppKitBridge.framework/Versions/ A/PlugIns/MacPlugin.bundle/Contents/Frameworks/Sparkle.framework/Versions/B/Updater.app [Not Loaded] QuickEntryHelper (App Store - installed 2025-01-14) Modern Login Item /Applications/XMind.localized/Xmind.app/Contents/PlugIns/Xmind QuickEntry.app/Contents/Library/LoginItem s/QuickEntryHelper.app [Not Loaded] LaunchAtLoginHelper (Bitgapp Ltd. - installed 2025-01-14) Modern Login Item /Applications/eqMac.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2023-09-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Man ager.app/Contents/Library/LoginItems/HP Device Monitor.app Applications: 500 Apple apps 225 3rd party apps 75 x86-only apps 5 unsigned apps App Extensions: Safari extensions: [Loaded] Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app [Loaded] TrafficLight - /Applications/Bitdefender/AntivirusforMac.app [Loaded] Anti-tracker Icon - /Applications/Bitdefender/AntivirusforMac.app Notification providers: [Not Loaded] ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app [Loaded] NotificationService - /Applications/Prime Video.app Widgets: [Loaded] UltimateFocus_Mac_WidgetExtension - /Applications/Ultimate Focus.app [Not Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app Plugins: [Loaded] SpecificSession - /Applications/Ultimate Focus.app [Loaded] Intents - /Applications/WhatsApp.localized/WhatsApp.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.localized/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Loaded] DeepL Finder Integration - /Applications/DeepL.app [Loaded] MacTransfer Finder Menu Extension - /Applications/WeTransfer.app [Loaded] Nextcloud Extensions - /Applications/Nextcloud.app [Loaded] OneDrive Finder Integration - /Applications/OneDrive.localized/OneDrive.app Ad-blockers: [Loaded] Anti-tracker Engine - /Applications/Bitdefender/AntivirusforMac.app Page 6 andreass iMac (2) 2025-01-18 QuickLook Previews: [Not Loaded] SimpleMind Lite QLPreview - /Applications/SimpleMind.app com.modelmakertools.simplemind.mindmapx *.smmx [Loaded] QuickLook Extension - /Applications/Letter Opener Lite.app com.creativeinaustria.letteropener.winmail *.dat com.creativeinaustria.letteropener.msg *.msg com.creativeinaustria.letteropener.xps *.xps [Not Loaded] XMindPreview - /Applications/XMind.localized/Xmind.app public.mindline com.xmind.mind com.toketaware.uti.xmind net.xmind.cloud.document.xmind org.xmind.openformat.xmind *.xmind org.xmind.openformat QuickLook Thumbnails: [Not Loaded] XMindThumbnail - /Applications/XMind.localized/Xmind.app public.mindline com.xmind.mind com.toketaware.uti.xmind net.xmind.cloud.document.xmind org.xmind.openformat.xmind *.xmind org.xmind.openformat [Not Loaded] SimpleMind Lite QuikLook - /Applications/SimpleMind.app com.modelmakertools.simplemind.mindmapx *.smmx QuickLook Previews (legacy): XMindQuickLook - /Applications/XMind.localized/Xmind.app org.xmind.openformat.xmt *.xmt org.xmind.openformat.xmap *.xmap org.xmind.openformat.xmind *.xmind Internet Plug-ins: Silverlight: 5.1.50428.0 (? - installed 2023-09-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-09-14) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2023-09-14) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-14) User Internet Plug-ins: WebEx64: 1.1.0 (Cisco - installed 2023-09-14) Audio Plug-ins: RodeConnect: 1.0.1 (FREEDMAN ELECTRONICS PTY LTD - installed 2022-11-29) MSTeamsAudioDevice: 2024.45.00.6 (Microsoft Corporation - installed 2024-10-28) eqMac: 2.5.3 (Bitgapp Ltd. - installed 2024-02-15) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-04-28) CoreMediaIO Plug-ins: elgatovirtualcamera: 1.1 (Corsair Memory, Inc. - installed 2023-09-14) LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2024-10-25) 3rd Party Preference panels: PrintOptionPane (Kyocera Document Solutions Inc. - installed 2023-09-14) Backup: Time Machine information is limited without Full Disk Access Destinations: D*******************) [Local] D***************I [Local] (Last used) 5 local snapshots Page 7 andreass iMac (2) 2025-01-18 Oldest local snapshot: 2023-12-13 18:43:22 Last local snapshot: 2025-01-18 21:40:26 Performance: System Load: 5.89 (1 min ago) 7.92 (5 min ago) 4.00 (15 min ago) Nominal I/O usage: 12.98 MB/s File system: 32.85 seconds Write speed: 489 MB/s Read speed: 525 MB/s CPU Usage Snapshot: Type Overall System: 15 % User: 40 % Idle: 46 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 54.72 % (Apple) EtreCheckPro 13.88 % (Etresoft, Inc.) kernel_task 12.37 % (Apple) mdbulkimport (3) 9.94 % (Apple) mdworker_shared (8) 7.69 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (11) 1.23 GB (Google LLC) BDLDaemon 836 MB (Bitdefender SRL) EtreCheckPro 828 MB (Etresoft, Inc.) Google Chrome 314 MB (Google LLC) CleanMyMac_5_HealthMonitor.app 285 MB (MacPaw Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 531 KB / 304 KB (Apple) Mail 249 KB / 118 KB (Apple) CalendarAgent 77 KB / 73 KB (Apple) trustd 97 KB / 6 KB (Apple) BDCoreIssues 21 KB / 10 KB (Bitdefender SRL) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) PasswordBreachAg 26 (Not signed) mds_stores 24 (Apple) WindowServer 3 (Apple) mds 2 (Apple) mdbulkimport (3) 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 20.55 GB Used RAM: 7.46 GB Cached files: 3.98 GB Available RAM: 24.54 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-12-06 Zoom Workplace (6.2.6.41824) Page 8 andreass iMac (2) 2025-01-18 2024-12-18 XProtectPayloads (149) 2024-12-27 "RĂ˜DE Connect" (0) 2024-12-31 WhatsApp (24.25.79) 2024-12-31 WhatsApp (alt) (2.2437.52) 2024-12-31 PDF Reader Pro (4.7.5) 2025-01-03 Wireless Transmitter Utility (1.13.0) 2025-01-05 Prime Video (10.58.1) 2025-01-07 Movavi Photo Editor 24 (24.1.1) 2025-01-07 Microsoft AutoUpdate (4.77.24121924) 2025-01-14 XProtectPlistConfigData (5285) 2025-01-16 Microsoft Teams (24335.207.3345.5574) 2025-01-17 WeTransfer (2.2.4) 2025-01-17 Trello (2.15.5) 2025-01-17 Ultimate Focus (2.12.0) 2025-01-17 Letter Opener (15.0.3) 2025-01-17 SimpleMind (2.5.0) Clean up: /Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found ~/Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found Diagnostics Information (past 60 days): 2025-01-18 21:10:25 assistant_service - Crash (2 times) First occurrence: 2025-01-18 20:40:22 Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistant_s ervice 2025-01-18 13:21:16 com.apple.preferences.users.remoteservice - Crash Executable: /System/Library/PreferencePanes/Accounts.prefPane 2025-01-18 12:16:26 routined - Crash (25 times) First occurrence: 2025-01-17 21:50:05 Executable: /usr/libexec/routined Details: libsystem_c.dylib: abort() called End of report