EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-07-23 22:14:54 Download EtreCheckPro from https://etrecheck.com Runtime: 5:01 Performance: Below Average Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (Retina, 13-inch, 2020) Status: Supported MacBook Air Model: MacBookAir9,1 1,1 GHz Dual-Core Intel Core i3 (i3-1000NG4) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 552 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (134.04 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.15 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s4 - VM (APFS) [APFS VM] (3.22 GB used) disk1s5 (APFS) [APFS Container] (10.26 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk1s6 - Update (APFS) (15 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 134.04 GB Shared values Size: 250.69 GB Free: 99.62 GB Available: 148.57 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.15 GB Shared values Size: 250.69 GB Free: 99.62 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 3.22 GB Shared values Size: 250.69 GB Free: 99.62 GB Available: 148.57 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 250.69 GB Free: 99.62 GB Available: 148.57 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 15 MB Shared values Size: 250.69 GB Free: 99.62 GB USB: USB 3.1 bus USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en3: LAPDOCK Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.5 (23F79) Time since boot: About 30 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Launchd: ~/Library/LaunchAgents/com.screenpal.onstartup.plist Executable: ~/Library/ScreenPal-v3/Start ScreenPal Apps: 2 System Launch Daemons: [Not Loaded] 44 Apple tasks [Loaded] 192 Apple tasks [Running] 164 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 195 Apple tasks [Running] 207 Apple tasks Launch Daemons: [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-07-18) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-07) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-07-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-07-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-02-26) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-01-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-07-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-07-18) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.screenpal.onstartup.plist (Not signed - installed 2023-12-07) Executable: ~/Library/ScreenPal-v3/Start ScreenPal User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2024-07-11) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Loaded] HPPSDrMonitorHelper (App Store - installed 2024-07-14) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] LauncherApplication (App Store - installed 2023-04-11) Modern Login Item /Applications/Hologram Desktop.app/Contents/Library/LoginItems/LauncherApplication.app [Not Loaded] Launcher Disabler (App Store - installed 2024-07-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2024-07-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PastyLaunchHelper (App Store - installed 2024-04-27) Modern Login Item /Applications/Pasty.app/Contents/Library/LoginItems/PastyLaunchHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2024-04-25) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] Xnip Helper (App Store - installed 2024-04-27) Modern Login Item /Applications/Xnip.app/Contents/Library/LoginItems/XnipHelper.app [Not Loaded] XnipLoginHelperApp (App Store - installed 2024-04-27) Modern Login Item /Applications/Xnip.app/Contents/Library/LoginItems/XnipLoginHelperApp.app Applications: 559 apps 14 x86-only apps 2 unsigned apps App Extensions: Safari extensions: Voila Extension - /Applications/Voila.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Notification providers: NotificationService - /Applications/Prime Video.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine information is limited without Full Disk Access Destinations: B********c [Local] (Last used) 2 local snapshots Oldest local snapshot: 2024-05-27 12:28:33 Last local snapshot: 2024-07-22 22:03:40 Performance: System Load: 4.81 (1 min ago) 5.96 (5 min ago) 9.44 (15 min ago) Nominal I/O usage: 8.79 MB/s File system: 44.81 seconds Write speed: 899 MB/s Read speed: 1279 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 18 % Idle: 70 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 47.16 % (Apple) Finder 22.52 % (Apple) EtreCheckPro 11.88 % (Etresoft, Inc.) WindowManager 4.68 % (Apple) launchd 4.24 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 640 MB (Apple) EtreCheckPro 619 MB (Etresoft, Inc.) Finder 466 MB (Apple) com.apple.WebKit.WebContent (6) 264 MB (Apple) mediaanalysisd 210 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 126 MB / 72 MB (Apple) remoted 3 MB / 5 MB (Apple) netbiosd 1 MB / 427 KB (Apple) PowerChime 706 KB / 10 KB (Apple) Mail 468 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome 18 (Not signed) WindowServer 10 (Apple) Google Chrome He (19) 7 (Not signed) mdworker_shared (12) 5 (Not signed) tccd (2) 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 6.23 GB Cached files: 1.75 GB Available RAM: 1.77 GB Swap Used: 1.68 GB Software Installs (past 60 days): Install Date Name (Version) 2024-06-11 macOS 14.5 (14.5) 2024-06-21 iMovie (10.4.1) 2024-07-02 Calendars (5.30.4) 2024-07-11 Canva (1.90.0) 2024-07-11 XProtectPlistConfigData (5269) 2024-07-11 XProtectPayloads (139) 2024-07-14 HP Smart (17.20.1) 2024-07-14 OneDrive (24.126.0623) 2024-07-18 Microsoft AutoUpdate (4.73.24071426) 2024-07-23 Prime Video (10.31) Diagnostics Information (past 60 days): 2024-07-23 11:03:24 com.apple.WebKit.WebContent High CPU Use (4 times) First occurrence: 2024-07-23 11:06:17 Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2024-07-22 17:59:31 spotlightknowledged High CPU Use (2 times) First occurrence: 2024-07-22 17:58:25 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged Details: libdispatch.dylib: BUG IN CLIENT OF LIBDISPATCH: Over-resume of an obj ect Abort Cause 105553137937024 2024-07-22 17:07:33 zoom.us.app High CPU Use (3 times) First occurrence: 2024-07-22 16:28:34 Executable: /Applications/zoom.us.app 2024-07-22 10:11:50 com.apple.WebKit.Networking High CPU Use First occurrence: 2024-07-22 10:14:49 Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************g End of report