EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-30 12:00:05 Download EtreCheckPro from https://etrecheck.com Runtime: 12:13 Performance: Poor Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 74.95 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 470 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 1000.00 GB (Shared - 74.95 GB used, 909.04 GB available, 908.41 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 470 MB used, 908.41 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 908.41 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.33 GB used, 909.04 GB available, 908.41 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 3 MB used, 908.41 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.73 GB available System Software: macOS Big Sur 11.6 (20G165) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 8 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 197 Apple tasks [Running] 131 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 207 Apple tasks [Running] 110 Apple tasks Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-09-02) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-09-30) [Not Loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 - installed 2021-02-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-25) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-08-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-30) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-09-25) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-25) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-09-02) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-09-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-30) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-09-10) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-25) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-25) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-17) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-09-25) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-30) [Running] com.bluejeansnet.BlueJeansHelper.plist (Blue Jeans Network, Inc. - installed 2021-04-12) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-09-30) User Login Items: [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-09-24) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] HP Device Monitor (HP Inc. - installed 2019-09-22) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-09-02) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26) 3rd Party Preference Panes: WacomTablet (Wacom Technology Corp. - installed 2020-09-25) Backup: Time Machine Not Configured! Performance: System Load: 3.04 (1 min ago) 3.19 (5 min ago) 1.70 (15 min ago) Nominal I/O speed: 41.42 MB/s File system: 44.65 seconds Write speed: 46 MB/s Read speed: 46 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 12 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) 7za 59.46 % (Adobe Inc.) Google Chrome Helper (Renderer) (2) 7.70 % (Google, Inc.) WindowServer 4.78 % (Apple) suggestd 4.72 % (Apple) kernel_task 4.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (21) 491 MB (Apple) Adobe CEF Helper (Renderer) 296 MB (Adobe Inc.) EtreCheckPro 195 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (2) 138 MB (Google, Inc.) Google Chrome 135 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 40 KB / 36 KB (Apple) StocksWidget 14 KB / 2 KB (Apple) apsd 5 KB / 10 KB (Apple) WeatherWidget 7 KB / 2 KB (Apple) netbiosd 980 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (2) 4 (Google, Inc.) Python 2 (Apple) WindowServer 2 (Apple) Google Chrome Helper (GPU) 1 (Google, Inc.) mds 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 20 MB Used RAM: 4.87 GB Cached files: 3.11 GB Available RAM: 3.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-08-27 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-08-27 macOS 11.5.2 (11.5.2) 2021-08-30 Microsoft Office (16.53.21091200) 2021-09-02 Adobe Acrobat DC (Continuous) (21.005.20058) 2021-09-12 ARMDC Agent Installer (1.0.0) 2021-09-17 Microsoft AutoUpdate (4.39.21091200) 2021-09-17 Microsoft OneNote (16.53.21091502) 2021-09-17 Microsoft Outlook (16.53.21091200) 2021-09-24 HP Smart (13.1.0.1488) 2021-09-26 Microsoft Excel (16.53.21091200) 2021-09-26 XProtectPlistConfigData (2151) 2021-09-27 Microsoft PowerPoint (16.53.21091200) 2021-09-27 Microsoft Word (16.53.21091200) 2021-09-29 Numbers (11.2) 2021-09-29 Pages (11.2) 2021-09-29 Keynote (11.2) 2021-09-29 Safari (15.0) 2021-09-29 macOS 11.6 (11.6) 2021-09-29 MRTConfigData (1.84) Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report